Find Luxury Hotels in Polaris, OH

"My stay at the Sonesta Hotel in Columbus was nothing short of exceptional. From the moment I arrived, I was greeted with warmth, professionalism, and a genuine sense of hospitality that made me feel truly welcome. The hotel itself is beautifully maintained—clean, comfortable, and stylish—but what truly sets this place apart is the outstanding customer service. Let me give a special shoutout to the dream team: Almonie Womack, Brian Dickers, and Dennis Larson. These three are absolute rockstars of hospitality. Almonie made me feel like royalty the moment I walked in—warm, welcoming, and full of positive energy. Brian was always one step ahead, anticipating needs I didn’t even realize I had—talk about next-level service! And Dennis? He’s the kind of professional who radiates pride in what he does. His dedication and genuine care for guests create an atmosphere that’s rare to find. The rooms were immaculate, the amenities top-tier, and the location perfect—but let’s be honest, it’s people like Almonie, Brian, and Dennis that turn a hotel stay into a five-star memory. I can’t recommend this place enough, and I’ll be telling everyone I know: if you’re staying in Columbus, Sonesta is the place to be."

"The staff was so sweet and the room was immaculate and well cared for! I also feel like they didn’t cheap out on things. For example this sounds silly but even the trash cans in the rooms were big enough to be functional. Loved this hotel! They also set up the pack n play in the room before we got there with sheets and blankets and everything! "

"Love this place. Pool is awesome. Staff are super nice."

"Extremely friendly staff. Location conveniently located near the OSU James Cancer Center. "

"Very nice hotel. "

"Very clean and staff is awesome"

"Great hotel. Great staff. Not a lot to do around the hotel. "

"Great experience "

"It wasn't that this place had a bunch of frills. It was that everything was clean. Everything was organized. It was quiet. If you had a question they answered it and the pool was the right temperature and the hot tub actually worked and was hot. You would be shocked. How many hotels even higher end ones that the little things just aren't taken care of and you end up paying for amenities you don't get. We will definitely stay here again"