8/10 Good
Mary-Ellen
Traveled with family
2 September 2024
Liked: Cleanliness, staff & service, property conditions & facilities
What I liked was they brought us fruit or pastries every morning. What I didn't like was that they didnt tell us that they were upgrading us to a room with a kitchen although we would have been happy with the room that we ordered, seaview room. So, because of that, when we got there she surprised us with a charge of €100 and it had to be in cash. I only had €60 in cash so she took the last of my cash. I told her she needs to warn people if they need to bring cash for deposits. Then on the last day the restaurant wanted €20 for a buffet breakfast and when we mentioned it to the front desk she said "we would have given you a voucher for €15". No mention of that on check in. We ended up going to the bakery across the street and getting a croissant (cash only) then bringing it back to the room and made coffee there. The restaurants in the area are ok. We liked the Olive Garden for dinner the one night but when we went back the next day for lunch we had a different server and it wasn't so good. The restaurant associated with the hotel was also good at dinner but when we went there the one time for lunch, the server didn't know what a mimosa was. So instead of asking me or the bartender, he just chose not to bring me anything. Haha. If you want to take this hotel's shuttle to the airport, it's a €50 charge and is basically a car and driver. The rooms were very clean. Overall, if you are not dependant on being able to walk places it's a nice place to stay.
Mary-Ellen
Stayed 3 nights in Aug 2024