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Cassino All Inclusive Resort Poços de Caldas

4.0 star property
Family-friendly Poços de Caldas hotel in Jardim Philadelphia with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cassino All Inclusive Resort Poços de Caldas

Indoor pool, outdoor pool, sun loungers
Sundeck
Indoor pool, outdoor pool, sun loungers
Front of property
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
The price is SAR 825
SAR 858 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room (Luxo)

In-room safe, desk, laptop workspace, soundproofing

Family Room (Luxo)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Exclusive Studio Suite

Exclusive Studio Suite | In-room safe, desk, laptop workspace, soundproofing

Exclusive Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • 88.21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio Suite, 1 Queen Bed

Standard Studio Suite, 1 Queen Bed | In-room safe, desk, laptop workspace, soundproofing

Standard Studio Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Located on the top floor
In-room safe
Daily housekeeping
  • 58 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • 26 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Premium Studio Suite

In-room safe, desk, laptop workspace, soundproofing

Premium Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • 60.66 sq m
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Beds

View all photos for Junior Studio Suite

View from room

Junior Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
In-room safe
Desk
Laptop workspace
  • 55.10 sq m
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Beds

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Outdoor pool

Thermas All Inclusive Resort Poços de Caldas

Pool
All inclusive
Kids pool
Waterslide
9.0 out of 10, Wonderful, (172)
The price is SAR 920
SAR 959 total
includes taxes & fees
25 Nov - 26 Nov
Thermas All Inclusive Resort Poços de Caldas

About the neighborhood

Map
Avenida do Contorno KM 5, Jardim do Contorno, Poços de Caldas, MG, 37706-306

What's nearby

  • Walter World Theme Park - 5 min drive - 5.9 km
  • Macacos Fountain - 9 min drive - 9.2 km
  • Thermas Antonio Carlos - 11 min drive - 9.7 km
  • Pedro Sanches Square - 11 min drive - 10.1 km
  • SESC Pocos de Caldas Community Center - 11 min drive - 10.3 km

Restaurants

  • ‪Sorvetes Nevada - ‬9 min drive
  • ‪Cabana Pizzaria - ‬9 min drive
  • ‪Doces Tatitania - ‬8 min drive
  • ‪Panela de Pedra I - ‬5 min drive
  • ‪Restaurante Fazenda - ‬6 min drive

About this property

Cassino All Inclusive Resort Poços de Caldas

Upscale family-friendly hotel located in Jardim Philadelphia
You can look forward to a free breakfast buffet, a garden, and a playground at Cassino All Inclusive Resort Poços de Caldas. Take some time to relax at the onsite spa. Yoga classes and fitness classes are offered at the gym; Cassino All Inclusive Resort Poços de Caldas also has an arcade/game room, dry cleaning/laundry services, and an outdoor entertainment area. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • A front-desk safe, concierge services, and an elevator
  • Smoke-free premises, a banquet hall, and 1 meeting room
Room features
All 142 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

All inclusive details

All-inclusive room rates at Cassino All Inclusive Resort Poços de Caldas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 3 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 85 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: BRL 85 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Cassino All Inclusive Resort Poços de Caldas have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Cassino All Inclusive Resort Poços de Caldas pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 85 per pet, per day. Service animals are exempt from fees.

How much is parking at Cassino All Inclusive Resort Poços de Caldas?

Self parking is free at this property.

What time is check-in at Cassino All Inclusive Resort Poços de Caldas?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Cassino All Inclusive Resort Poços de Caldas?

Check-out is at 2:00 PM.

Are there all-inclusive benefits at Cassino All Inclusive Resort Poços de Caldas?

Some rate plans available at this property are all-inclusive.

Where is Cassino All Inclusive Resort Poços de Caldas located?

Set in Poços de Caldas, this family-friendly hotel is within 6 mi (10 km) of Walter World Theme Park, Dr. Mario Mourao Water Resort, and Paco das Aguas Shopping Center. Calendario Floral Monument and Jose A Junqueira Park are also within 6 mi (10 km).

Cassino All Inclusive Resort Poços de Caldas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 107 reviews" "
Rating 8 - Good. 30 out of 107 reviews" "
Rating 6 - Okay. 13 out of 107 reviews" "
Rating 4 - Poor. 10 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Danyelle

Traveled with family and small children
Disliked: Property conditions & facilities
Hotel antigo, precisa de reforma. Equipe e infraestrutura não preparada para a quantidade de hóspedes do final de semana. Faltou taça, prato, talher. Quarto precisa de reforma. 2 noites é uma manhã tomando banho frio. Roupa de banho e cama muito desgastada. Esperava mais pelos reviews que eu vi e pelas fotos.
Stayed 3 nights in Jul 2023

4/10 Poor

Karla, São Paulo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Quarto sem acústica nenhuma. Dava para escutar tudo no corredor, quarto ao lado. Sem arrumação no quarto. Música barulhenta. Não é um resort para relaxar.
Stayed 2 nights in Dec 2021

8/10 Good

Jefferson

Traveled with family
Liked: Property conditions & facilities, room comfort
A falta de funcionários é fato.
Razoável, poderia ser melhor pelo preço cobrado.
Stayed 4 nights in Aug 2024

4/10 Poor

Bea Bragion

Traveled with family
Liked: Cleanliness, property conditions & facilities
Por ser Cassino e all inclusive, entendo que o bar é o cassino deveria ser até mais tarde. Finalizar as 23h é muito cedo, quando se diz respeito a jogos de cartas. O atendimento do bar não segue padrão. A programação da recreação adulto não teve conforme passado. A limpeza é atendimento da ajuda com as malas excelente.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcos Edesio Todero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sabryna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar incrível voltaria qts vezes fossem oportunas, porem a acústica dos quartos precisa melhorar e com relação a cobrança por estadia do Pet, só fiquei sabendo no local.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
É para familia!
É um lugar muito animado, todos os funcionários são extremamente educados e solicitos. O pessoal da recreação é muito legal. Comidas e bebidas são excelentes, tudo muito farto e fresquinho. Mas poderiam investir um pouco mais nos quartos, melhorar a acústica deles e o banheiro que não possuia tranca. Ouvimos a madrugada toda um hóspede roncar e qualquer conversa do quarto ao lado.
Stayed 3 nights in Jul 2024

10/10 Excellent

Raquel

Stayed 2 nights in Jun 2024

10/10 Excellent

MAURO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Gabriele c ferreira

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo bom apenas o colchão por ser de molas muito ruim tive dormir no chao
Stayed 1 night in May 2024

8/10 Good

JOSÉ MANOEL VIEIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel para casais com filhos até 12 anos
Hotel ideal para casal com crianças (todas as idades) Ele tem uma estrutura muito boa , com várias piscinas climatizadas e outras aquecidas. Bebida ilimitada o dia todo ,bem como as refeições e petiscos . Ponto negativo para mim foi o som muito alto das piscinas , que chegavam aos quartos e corredores. Faltou no hotel uma sala de lazer.. com algumas poltronas ou sofás para uma leitura .
Stayed 2 nights in Apr 2024

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Ferias em família
O quarto é confortável. Fui com meu marido, filho e sobrinha. O banheiro não tem parede, o que nos deixou bem desconfortável. A parte do box e sanitário tem porta, mas não tranca. Tinhamos que avisar quando utilizavamos o banheiro. A pia para escovar os dentes é exposta e não há lugar para trocar de roupa, trocavamos na parte do sanitário. Em relação a refeição, não há variedades. Meu filho teve dificuldades para comer. Os frangos e carnes vinham com molhos peculiares.molho de mostarda, laranja, vinho.... Acho que poderia vir normal e deixar o molho separado, quem quiser pega. A infraestrutura é excelente. Recreação e lazer para todas as idades. Recreadores excelentes. Lanches e bebidas durante o dia todo à vontade. Piscinas aquecidas. Voltaria novamente.
Stayed 4 nights in Mar 2024

6/10 Okay

JOSE

Stayed 2 nights in Mar 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo e pode melhorar mais!
Hotel ideal para familia com crianças. As piscina são aquecidas e agradáveis e o all inclusive é excelente. Ainda carece de atenção em alguns detalhes, mas nada que atrapalhe a estadia. Ficamos 3 noites e, mesmo com tempo ruim, conseguimos aproveitar bastante. A equipe de entretenimento precisa de mais atenção com as crianças de 7 a 12 anos, mas a recreação para os adultos é muito agradável.
Stayed 3 nights in Jan 2024

10/10 Excellent

Aline A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort com boas instalações. Muitas opções de entretenimento e lazer para adultos e crianças. Quanto às cervejas, não havia muitas opções (chop artesanal + Chop Itaipava + Petrus). Quanto aos petiscos se resumiam a frios e salgados fritos.
Stayed 3 nights in Jan 2024

10/10 Excellent

Heloiza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!
Lugar maravilhoso, passei duas perfeitos com minha família, funcionários atenciosos, comida a vontade e muito diversificada, piscinas com água quentinha, mesmo a que não é coberta, muita coisa para se divertir, o hotel realmente se importa com o bem estar dos hóspedes. Pretendo voltar em breve, nota 1000 para o hotel.
Stayed 2 nights in Jan 2024

4/10 Poor

Bárbara

Traveled with family
Disliked: Cleanliness, amenities
Pontos positivos: área interna para as crianças, com bastante opção como piscina bolinhas, jump, escorregador etc. piscinas realmente aquecidas. Pontos negativos: limpeza do quarto (tinha sache de ketchup embaixo das camas), os banheiros não tem portas para fechar que didide de verdade do quarto. Apenas uma de vidro que não tranca nem com a fechadura (tive problemas com a minha bb por causa disso). Frigobar vazio, nem com água, melhor hora para comer era no primeiro horário, depois mesas sujas e moscas. Jardim sem manutenção. Não vi aquela roda gigante e outros daqueles brinquedos funcionando. Não tínhamos toalhas de banho para todos nós nem para banho, já para piscina tivemos que usar as mesmas. Pouca variedade de frutas (no café da manhã ok), mas em outros períodos não dá para contar. Então quem vai com criança muito pequena é complicado. As bananas estavam verdes, maças passadas pêssegos duros. E eram só essas msm. A sorte que levei outras coisas de casa para minha filha. Então, complicado….
Stayed 1 night in Nov 2023

10/10 Excellent

Fábio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência!
Ótima experiência! Lugar excelente para se divertir, comer e beber bem, descansar e aproveitar toda infraestrutura do resort.
Stayed 3 nights in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me surpreendeu completamente
Estou nesse momento no Resort, vejo algumas avaliações e tento imaginar o nível de exigência das pessoas! Estou passando dias maravilhosos aqui, já viajei por outros resorts ao redor do mundo, realmente não posso dizer ser um 5 estrelas mas chega muito perto disso...Tive um atendimento muito bom desde nossa chegada, check in muito rápido e sem burocracia, a localização do quarto muito boa e fácil de achar, o quarto com uma estrutura boa, televisão, ar, banheiro com água com uma pressão muito boa e bem quente. As piscinas a todo momento aquecidas e bem aquecidas, com bastante guarda sol e cadeiras, animação com música e recreadores para as crianças e adultos. As bebidas maravilhosas, caipirinhas saborosas e com bebidas de 1° linha, o chopp maravilhoso da Cervejaria Gonçalves, geladinho e saboroso. A alimentação muito boa, desde um farto café da manhã aos almoços e jantares, o snack bar com opções (não tantas, mas vamos lá, é só um pestisco e não uma refeição completa)...alimentos com supervisão a todo momento de um nutricionista e pelos chefes que supervisionam o restaurante. Os profissionais que trabalham no resort super atenciosos, solícitos e educados... O que eu recomendaria seria na parte do bar disponibilizar uma forma para os mesmos ganharem gorjetas, super apoio, eles merecem, assim como o pessoal que trabalha nos restaurantes...Fora do Brasil é "obrigatório" uma gorjeta pois acho justo
Stayed 2 nights in Oct 2023