Our experience with this rental in Plymouth, MA, was extremely disappointing. Before we even arrived, we reached out to the owner for check-in instructions and found out that the property had been double-booked. This was incredibly stressful, especially since we discovered the issue at the last minute.
Leading up to our stay, the owner was not responsive when we asked questions the week before. When the double-booking issue arose, communication did not improve. We went back and forth a few times, but the owner kept insisting it was VRBO's issue, showing no willingness to help resolve the situation.
This lack of professionalism and responsiveness was unacceptable. We were left scrambling to find alternative accommodations at the last minute, which was both time-consuming and costly, ruining what was supposed to be a relaxing vacation.
I would strongly advise against booking this property. The owner’s unhelpful and dismissive attitude made a stressful situation even worse. Book at your own risk.