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THE CITY Luxury Suites

3.5 star property
Hotel with free parking, a short walk to Quinta Avenida

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for THE CITY Luxury Suites

Outdoor pool
Luxury Suite, 1 Queen Bed, Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception
Sundeck
Luxury Suite, 1 Queen Bed, Smoking | Living area | Flat-screen TV

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Spa
  • Gym

Room options

View all photos for Luxury Suite, 1 Queen Bed, Smoking

Luxury Suite, 1 Queen Bed, Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Luxury Suite, 1 Queen Bed, Smoking

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av 25 entre av Constituyentes y calle 22, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 4 min walk
  • Quinta Avenida - 7 min walk
  • Mamitas Beach - 10 min walk
  • Playa del Carmen Main Beach - 11 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪Don Sirloin - ‬1 min walk
  • ‪La Ceiba de la 30 - ‬3 min walk
  • ‪Vips - ‬1 min walk
  • ‪El Chuleton Taqueria - ‬2 min walk

About this property

THE CITY Luxury Suites

Hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, THE CITY Luxury Suites provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a children's club (surcharge)
  • Tour/ticket assistance, a 24-hour front desk, and a TV in the lobby
Room features
All guestrooms at THE CITY Luxury Suites have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like separate sitting areas and separate dining areas.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Balconies or patios, separate sitting areas, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Spa services
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate dining area

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 120.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

CITY Luxury Suites Hotel Playa del Carmen
CITY Luxury Suites Playa del Carmen
CITY Suites Playa del Carmen
THE CITY Luxury Suites Hotel
THE CITY Luxury Suites Playa del Carmen
THE CITY Luxury Suites Hotel Playa del Carmen

Frequently asked questions

Does THE CITY Luxury Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is THE CITY Luxury Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE CITY Luxury Suites?

Self parking is free at this property.

What time is check-in at THE CITY Luxury Suites?

Check-in begins at 3 PM.

What time is check-out at THE CITY Luxury Suites?

Check-out is at noon.

Does THE CITY Luxury Suites provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 120.00 per vehicle applies.

Where is THE CITY Luxury Suites located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Alegría Shopping Mall, Quinta Avenida, and Mamitas Beach. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

THE CITY Luxury Suites Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

6.0/10

Cleanliness

4.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

juan l

Liked: Property conditions & facilities
Disliked: Staff & service
NO están reservando directo al hotel, intermediari
No recomiendo reservar este hotel, ya que no estas reservando directamente. Al llegar al hotel no tenían mi reserva y no porque Hoteles.com no paso mis datos, sino porque la persona encargada de este condominio es un intermediario. Cuando llame a Hoteles.com amablemente me ayudaron a contactar al hotel, sin embargo les contesto una persona diciendo que mi reservacion si estaba disponible y que el estaba allí(mentira), que posiblemente estaba en un hotel diferente. Hoteles.com me dio un teléfono para ponerme en contacto con el hotel, al llamar no me contesto hasta la quinta llamada, nuevamente me confirma que si tiene mi reservacion y que el esta allí, yo estaba frente a la recepción y ellos desconocían con quien llamaba, me pidió que le pasara a la recepcionista. Después de identificarse y mientras llegaban a un acuerdo, me entregaron la habitación; lo cual agradezco la respuesta por parte del hotel y hoteles.com. Sugiero reservar directamente en hoteles.com, pero con el nombre de KLR The city condos y evitar un mal momento.