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Royal Service at Paradisus La Perla All Inclusive - Adults Only

5.0 star property

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Photo gallery for Royal Service at Paradisus La Perla All Inclusive - Adults Only

Outdoor pool, pool umbrellas, sun loungers
16 bars/lounges, 4 swim-up bars, beach bar
Couples treatment rooms, sauna, hot tub, steam room, body treatments
On the beach, white sand, beach towels, snorkeling
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Parking included
  • Housekeeping

Room options

View all photos for Royal Service Luxury Junior Suite Swim Up

Premium bedding, free minibar, in-room safe, desk

Royal Service Luxury Junior Suite Swim Up

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 53 sq m
  • Sleeps 3

View all photos for Junior Suite (Royal Service Paradisus)

Junior Suite (Royal Service Paradisus) | Premium bedding, free minibar, in-room safe, desk

Junior Suite (Royal Service Paradisus)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 53 sq m
  • Sleeps 3

View all photos for Royal Service 1 Bedroom Swim Up

Premium bedding, free minibar, in-room safe, desk

Royal Service 1 Bedroom Swim Up

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Sofa bed
  • 60 sq m
  • Sleeps 3

View all photos for Suite, 1 Bedroom, Concierge Service

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Bedroom, Concierge Service

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Sofa bed
  • 60 sq m
  • Sleeps 3

View all photos for Royal Service 1 Bedroom Master Suite

Premium bedding, free minibar, in-room safe, desk

Royal Service 1 Bedroom Master Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 83 sq m
  • Sleeps 3

View all photos for Royal Service 1 Bedroom Master Swim Up

Premium bedding, free minibar, in-room safe, desk

Royal Service 1 Bedroom Master Swim Up

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 83 sq m
  • Sleeps 3

Similar properties

Lobby

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.6 out of 10, Excellent, (1007)
The price is SAR 2,030
SAR 2,472 total
includes taxes & fees
29 Mar - 30 Mar
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

About the neighborhood

Map
Playa del Carmen

What's nearby

  • Punta Esmeralda Beach - 6 min walk - 0.5 km
  • Mamitas Beach - 17 min walk - 1.4 km
  • Quinta Avenida - 3 min drive - 2.2 km
  • Playa del Carmen Maritime Terminal - 6 min drive - 4.4 km
  • Playa del Carmen Main Beach - 8 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Naos - ‬14 min walk
  • ‪Illy Cafe - ‬14 min walk
  • ‪Hadar - ‬15 min walk
  • ‪Crisol - ‬12 min walk
  • ‪Capella - ‬14 min walk

About this property

Royal Service at Paradisus La Perla All Inclusive - Adults Only

Luxury all-inclusive property near Mamitas Beach
A free breakfast buffet, an adjacent golf course, and 4 swim-up bars are just a few of the amenities provided at Royal Service at Paradisus La Perla All Inclusive - Adults Only. With a white sand beach, a beach bar, and snorkeling, this property is the perfect place to soak up some sun. Treat yourself to a massage, a manicure/pedicure, or a body treatment at Yhi Spa, the onsite spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes and Pilates classes are offered at the health club; other things to do include kayaking and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An outdoor pool with 4 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an elevator, and multilingual staff
  • Coffee/tea in the lobby, concierge services, and a 24-hour front desk
Room features
All 120 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like furnished balconies and pillow menus.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers or jetted bathtubs plus free toiletries and hair dryers
  • 40-inch flat-screen TVs with cable channels and DVD players
  • Furnished balconies or patios, free extra beds, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM–11 AM
  • 14 restaurants and 1 coffee shop/cafe
  • 4 swim-up bars, 16 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • La Palapa
  • Bana
  • Fuego
  • Vento
  • The Grill

Things to do

  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (25000 square feet of space)
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

Royal Service Paradisus Perla All Inclusive Hotel
Royal Service Paradisus Perla All Inclusive
Royal Service Paradisus Perla All Inclusive Playa del Carmen
Royal Service Paradisus Perla Playa del Carmen
Royal Service Paradisus Perla All Inclusive Adults
Royal Service at Paradisus La Perla All Inclusive Adults Only
Royal Service at Paradisus La Perla All Inclusive
Royal Service at Paradisus La Perla All Inclusive Adults Only
Royal Service at Paradisus La Perla All Inclusive
Royal Service at Paradisus La Perla All Inclusive Adults Only

Frequently asked questions

Does Royal Service at Paradisus La Perla All Inclusive - Adults Only have a pool?

Yes, this property has an outdoor pool.

Is Royal Service at Paradisus La Perla All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Service at Paradisus La Perla All Inclusive - Adults Only?

Self parking is free at this property.

What time is check-in at Royal Service at Paradisus La Perla All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Royal Service at Paradisus La Perla All Inclusive - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Royal Service at Paradisus La Perla All Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Royal Service at Paradisus La Perla All Inclusive - Adults Only?

Yes, the property is all-inclusive. Activities include bartending classes, cooking classes, water fitness classes, and more.

Where is Royal Service at Paradisus La Perla All Inclusive - Adults Only located?

Located in Luis Donaldo Colosio, this beachfront property is next to a golf course and within 1 mi (2 km) of Playa 88, Playa del Carmen Main Beach, and Mamitas Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 mi (5 km).

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Royal Service at Paradisus La Perla All Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 125 reviews
Rating 8 - Good. 21 out of 125 reviews
Rating 6 - Okay. 4 out of 125 reviews
Rating 4 - Poor. 1 out of 125 reviews
Rating 2 - Terrible. 1 out of 125 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We have been to several high end all inclusives and the food was really inedible. The food was wonderful here. The staff were exceptional. The grounds are impeccable. Always being cleaned and highly maintained. We will definitely go back!!
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly and helpful especially our butler, Erasmo.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Mi esposa y yo era la segunda vez que visitábamos el Hotel y para esta ocasión decidimos hacerlo en el ROYAL SERVICE pues buscábamos un poco mas de Comodidad, cuidados y atención mas especial por parte del personal (mas exclusividad) pero la verdad no la sentimos y considero de verdad que el Dinero de mas que pagamos por el servicio en el Royal service no se compadece ni se diferencia en nada el servicio que recibimos la primera vez cuando estuvimos en el Paradisus la Perla (en la ubicación General por llamarla así). sufrimos varios inconvenientes durante nuestra estancia y la respuesta del personal siempre era algo evasiva y en algunos casos hasta culparnos directamente a nosotros por lo que nos sucedía (absurdamente ilógico cuando de atención al cliente se trata). Las frases "No se puede" o "no es posible" estan a la orden del dia dentro del Royal Service incluso para una situacion tan elemental como la de solicitar nos permitieran guardar el Brasalete que te colocan durante la estancia y decir rotundamente que NO, cuando incluso la primera vez que estuvimos en el otro servicio no tuvimos ningun problema. Los restaurantes y la comida en general Excelente, la calidad de los licores es muy buena y esto salva en gran parte la experiencia dentro del hotel. No recomendamos el Restaurante OLIO. de todos los visitados fue el unico que no nos gusto. BANA (japonesa) y FUEGO (peruano) Las mejores opciones para Comer.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creo que pueden ser más ecológicos .................
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Es lo que se espera de un todo incluido. No más ni menos. Las instalaciones ya están un poquito viejas peor bien mantenidas! El servicio de los restaurantes es muy malo, aunque la comida muy buena. La discoteca esta hecha 100% para gringos, el dj es muy muy malo y el reggeaton mas actualizado que tienen es gasolina (2005 o más viejo) pero en general se puede pasar un buen momento Si van a ir a este hotel vale muchisimo la pena pagar el Royal Service!! Para poder acceder a los buenos restaurantes y servicios
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this was a great all-inclusive experience for couple in mid-40s celebrating 20th wedding anniversary. Our kids are grown up and were not with us. Restaurants were the best of any all-inclusive resort we have been to, probably 7 or 8 now in total. The service was excellent as we have come to expect in Mexico. Beach was really nice and clean. However, conditions for playing in the water and swimming were not ideal because of significant areas of shallow rocky bottom. Also, although it was a plus for us, I would note that there was limited night time activity. The Red Lounge, which stays open till 2am, was not particularly nice.
Stayed 7 nights in Oct 2019

8/10 Good

Pablo, Medellín

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, amenities, perfect for a relaxing getaway.
Stayed 5 nights in Oct 2019

10/10 Excellent

Salina, San Antonio, Tx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing! All the restaurant selections were terrific and delicious. Lounge/bar areas very nice. Staff from checkin to check out was top notch! There was nothing that I went without.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Food is fantastic and all the employees go out of their way to get you what you need.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know it's not their fault because they were constantly trying to clean the beach but there was a lot of seaweed that sometimes smelled. No complaints about anything else
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good.Unfortunately a lot of seaweed at beach
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, pool areas and entertainment. Especially enjoyed our butler, or personal concierge, Hector. Jorge, the pool bartender, provided excellent service.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is great - and the royal service check in was seamless. I never had a problem. The people are so nice! You definitely want to try Mole, Fuego - best food by far. The other restaurants were great but those two took the cake. Also La Palapa only for royal service guests is AMAZING!!!
Stayed 7 nights in Jan 2019

10/10 Excellent

Brandon, Columbus, GA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and amenities in the rooms. Rooms were clean with little to no issues. Wish there was a little more entertainment around the pools and in the evenings around the property.
Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The beach is not good, no activities at night. the restaurants do not have variety of meals. It is certainly difficult to stay more than 3 night.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and food is first class, many choices of restaurants so you can eat someplace different every night. super clean everywhere. The use of pools and water gardens along with modern designs, from the rooms to common areas is so well done. Second time here. If you are looking for lots of night entertainment, this is pretty simple stuff, very low key.
Stayed 7 nights in Dec 2018

10/10 Excellent

Cecylira, Dallas TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo era magnífico muy atentos el personal muy amables me encantó tanto q regresare
Stayed 9 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
El mejor hotel en playa del carmen, todo fue excelente
Stayed 3 nights in Sep 2018