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Hotel Playa del Carmen

2.5 star property
Beachfront hotel with free breakfast and beach bars

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Photo gallery for Hotel Playa del Carmen

Exterior
Family Double Room | Free WiFi, bed sheets
Family Double Room | Terrace/patio
Exterior
Family Double Room | Free WiFi, bed sheets

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Family Double Room

Family Double Room | Free WiFi, bed sheets

Family Double Room

Highlights

Air conditioning
Smart TV
Private bathroom
Cable channels
Daily housekeeping
Located on the top floor
  • 55 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Sofa Bed

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About the neighborhood

Map
Avenida 10 Norte #130A, Playa del Carmen, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Central Square - 5 min walk
  • Mamitas Beach - 9 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Ilios restaurant - ‬1 min walk
  • ‪Sushi Ken - ‬1 min walk
  • ‪Antoinette - ‬1 min walk
  • ‪Nicoletta - ‬1 min walk
  • ‪El Ranchito By Playa del Carmen - ‬1 min walk

About this property

Hotel Playa del Carmen

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel Playa del Carmen provides free self-serve breakfast, 4 beach bars, and a garden. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk and outdoor furniture
Room features
All guestrooms at Hotel Playa del Carmen feature comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with bathtubs
  • 55-inch Smart TVs with premium channels
  • On-request microwaves and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free self-serve breakfast available 10:00 AM–11:00 AM on weekdays and 10:00 AM–11:00 AM on weekends
  • 4 beach bars

Family friendly

  • Microwave (on request)

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Outdoors

  • Beachfront location
  • Garden
  • Outdoor furniture
  • Picnic area

Spa

  • Massage - on the beach

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub
  • Private bathroom
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Microwave (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 400 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 400 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Playa del Carmen Hotel
Hotel Playa del Carmen Playa del Carmen
Hotel Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Is Hotel Playa del Carmen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 400 per pet, per night.

How much is parking at Hotel Playa del Carmen?

Self parking is free at this property.

What time is check-in at Hotel Playa del Carmen?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Playa del Carmen?

Check-out is at noon.

Where is Hotel Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is steps from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Hotel Playa del Carmen Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

MIGUEL ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraude no existe el hotel
Nunca encontramos el hotel, nunca contestaron en el teléfono que viene en la publicación, no me regresaron el dinero, tengan cuidado
Stayed 2 nights in Apr 2022

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación excelente
Stayed 1 night in Apr 2022

2/10 Terrible

Eric

Stayed 1 night in Apr 2022

6/10 Okay

Constantin

Stayed 2 nights in Mar 2022

4/10 Poor

LUIS GERARDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mal hotel
muy mala, llegue y no había nadie en recepción, un comerciante de un negocio de afuera me dio la entrada, en el cuarto no había toallas, ni jabón, me salí y solo deje las llaves en la recepción no hubo nadie para hacer el cHeck out
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Sandra

Disliked: Cleanliness, property conditions & facilities, room comfort
Vi kunne ikke finde hotellet, da det havde et andet navn end der stod. Derudover larmede det meget fra en bar tæt på, og værelserne var beskidte. Det var en rigtig god placering og venligt personale.
Stayed 7 nights in Feb 2022

6/10 Okay

Enrique

Disliked: Staff & service, property conditions & facilities
Es para lo que es… solo dormir y ya… pero falta limpieza por los pasillos, la lluvia no impide que esté limpio. Faltan toallas, éramos 3 personas y solo dejaron 2, su excusa fue que se mojaron con la lluvia, sorprende que en una ciudad en donde llueve todo el día aún les “pasen” cosas así
Stayed 2 nights in Feb 2022

8/10 Good

Jose Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa del Mar hotel
Mi única queja es en la poca coordinación entre el hotel y la persona que se encarga de la gestión de reservas. Reservé una familiar doble por 1300 pesos(descuento especial solo en hotels.com) y a mi llegada la señora me dijo que solo tenia hab. sencillas. La señora fue muy amable y colaborativa pero me decepcionó saber que no tenia el tipo de habitación que reservé. El cuarto aun siendo algo básico estaba limpio y tenia extra amenities como Ac y tv ( con Netflix). Tambien me ofrecieron desayuno pero por motivos de tiempo no lo pude disfrutar.
Stayed 1 night in Feb 2022

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel advertises itself as hotel playa del carmen, which is not correct as it is called villa del mar, They also got their address wrong on Expedia website and therefore we spent two whole hours trying to find it, if it was not for a girl at another hotel we could have never found it, hotel was a 1 km a way from the address it was advertised. I wasted two whole ours and am very disappointed. Our room was very dusty and dirty when we arrived, hotel is next to a busy street and can hear noisy clubs and bars due to poor window insulation . Curtain did not fit and was woken up with direct sunlight early in the morning, tried to close it and whole thing came off and had to sleep without any. Aircon leaked and ruined all my clothes in the suitcase, found a massive cockroach indoor and am not joking it was massive.
Stayed 2 nights in Feb 2022