4/10 Poor
Carrie
Traveled with family
30 May 2022
Disliked: Cleanliness, property conditions & facilities, room comfort
Bring cleaning supplies and coffee.
Let me start by stating that I do not ask for much in a hotel. All I ask for are clean sheets and a generally clean room and a quiet place to sleep as I typically do not spend much time at the hotel beyond sleeping. So, I have had plenty of experience staying in hotels after reading review after review stating that the hotel is not fit for human occupancy only to stay myself and leave a review stating that previous reviewers either need to lower their standards or raise their price point. Sadly, that is not the case this time. I will detail some of the cons of my experience at The Pine Brook Knights Inn...
Upon arrival, we immediately conducted a bed bug check. Sheets appeared to be clean; however, our teenage son decided to flap the duvet around, leaving a trail of crumbs, etc. on the sheets. Duvet had burn marks and was also generally dirty. Room smelled heavily of smoke.
Noticed that the bathroom floor was filthy (I mean it, filthy) as though it hadn't been mopped in forever or swept as there was a collection of litter under and around the heater.
Shower appeared semi-clean; but, I wasn't taking any chances and wore flip flops to shower.
Initially thought other floors were cleaner than the bathroom anyway; but, our white socks turned black revealing otherwise. Towels were cleaner than the floor; but, I had to pick some hairs off before use.
No coffee, I mean at all. None in the lobby in the morning and no coffee maker in the room.
Carrie
Stayed 2 nights in May 2022