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The Ramsey Hotel & Convention Center

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Bar (on property)
Interior entrance
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
The price is SAR 372
SAR 417 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe King with Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Bed Mini-Suite with Jacuzzi & Fireplace

Highlights

Soundproofed
Fireplace
Private indoor spa tub
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Queen Accessible with Grab Bar Bathtub

Queen Accessible with Grab Bar Bathtub | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Queen Accessible with Grab Bar Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
3230 Parkway, Pigeon Forge, TN, 37868

What's nearby

  • LeConte Center at Pigeon Forge - 16 min walk
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive
  • Island at Pigeon Forge - 3 min drive
  • Titanic Museum - 4 min drive
  • Dollywood - 12 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Baskin-Robbins - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk

About this property

The Ramsey Hotel & Convention Center

Hotel rejuvenated in 2024 and located near LeConte Center at Pigeon Forge
Located close to Island at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction, The Ramsey Hotel & Convention Center provides a free breakfast buffet, a terrace, and a firepit. For some rest and relaxation, visit the spa tub. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, a nature reserve, and a vending machine
  • 6 meeting rooms, luggage storage, and wedding services
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 206 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and hair dryers
  • 36-inch TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Indoor pool
  • Spa tub

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (18801 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Firepit
  • Nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 36-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

Does The Ramsey Hotel & Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

Is The Ramsey Hotel & Convention Center pet-friendly?

Yes, The Ramsey Hotel & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 40.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Ramsey Hotel & Convention Center?

Self parking is free at this property.

What time is check-in at The Ramsey Hotel & Convention Center?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at The Ramsey Hotel & Convention Center?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Ramsey Hotel & Convention Center located?

Located in Downtown Pigeon Forge, this hotel is within 1 mi (2 km) of LeConte Center at Pigeon Forge, Dolly Parton's Stampede Dinner Attraction, and Island at Pigeon Forge. Titanic Museum and Dollywood are also within 6 mi (10 km).

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 573 out of 1051 reviews" "
Rating 8 - Good. 241 out of 1051 reviews" "
Rating 6 - Okay. 124 out of 1051 reviews" "
Rating 4 - Poor. 60 out of 1051 reviews" "
Rating 2 - Terrible. 53 out of 1051 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was an unattended animal left in a room next to me that barked for two solid hours and periodically for the next hour. That wasn’t cool at all.
Stayed 3 nights in Dec 2024

2/10 Terrible

Rushit

Traveled with family and small children
Disliked: Staff & service
DO NOT RECOMMEND! Staff was rude. Attendant did not welcome. Rooms should be ready by/at 4pm and that is not ready when we arrived at 7pm. We have been told that (2) rooms will be ready in 15-20 minutes but not ready after 40 minutes. Requested for manager. Manager came, didn’t apologize and advised us to cancel our reservations and request for refund to Expedia. She told us that “you are welcome to cancel your reservation” and in other words showing us the way out. This is just ridiculous and unacceptable. Long story short after few minutes she gave us key for the room 5501 that has used towels from previous guests were laying on the floor. Spending $400 for two rooms for the night this is what you gets from this hotel…
Stayed 1 night in Dec 2024

8/10 Good

Erik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was GREAT! The breakfast options were a bit abbreviated. Clean, safe, but looks a bit dated. Would definitely stay there again!
Stayed 2 nights in Dec 2024

8/10 Good

Shameka

Traveled with family
Liked: Staff & service, amenities
This area is great with plenty of food options. It would be a good area if the weather was warmer. We went when it was cold so not to much walking around. Our room was not the cleanliness. I did like that the room had a fridge and a microwave.
Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Staff was very responsive to needs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Will

Stayed 1 night in Nov 2024

2/10 Terrible

David, Brooklyn

Stayed 4 nights in Nov 2024

10/10 Excellent

Mariah

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Melody

Stayed 1 night in Nov 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Julia

Stayed 2 nights in Nov 2024

4/10 Poor

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hallway areas on 5th floor dirty… never saw housekeeping. Ran out if body wash in shower… they brought us a half a bottle to replace… ceiling in hallway with what looked like mold. Front desk staff very loud talking about personal life to two other workers while trying to check in. Elevators ceiling falling in. They were doing renovations 2 years ago when I stayed and thought it would be nice… room wasn’t “ ready” after being told to come back in an hour. Went back at 430( 30 min) after check in time and was told room wasn’t ready. Got moved to different room after he had to call and see if it was “ guest ready” 1/2 roll of toilet paper and no extra and body wash was empty in shower. Nit guest ready
Stayed 3 nights in Dec 2024

10/10 Excellent

Mario E. fuster

Stayed 2 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable and shower water pressure and shower head amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
The Ramsey is an excellent place to stay. The staff is very accommodating. The breakfast crew was wonderful. Ms Judy and Ms Cheryl were so nice. The ambiance of the lobby was very inviting. We will return.
Stayed 2 nights in Dec 2024

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best part of my stay was Evelyn in the bar, extremely helpful and great service
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Nice place
Stayed 5 nights in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Justin

Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service
All good
Stayed 3 nights in Nov 2024

10/10 Excellent

Loy, Taylors

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outdated, but overall it was a comfortable and convenient place to stay in Pigeon Forge.
Stayed 2 nights in Nov 2024

6/10 Okay

William

Traveled with family
Liked: Staff & service
The people are so nice but the facility desperately needs refurbishing. There were several things broken and immediately replaced. The towels and sheets were clean but the laundry detergent that was used smelled awful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet is really good for a hotel buffet. Staff were all great. Rooms were clean and beds comfortable. Lot of TV channels. Great pool and hot tub. Will definitely stay again. Conventionally close to all attractions.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our visit. Paula who works at the front counter was great and very kind and friendly. The location was great. We would most definitely stay here again.
Stayed 2 nights in Nov 2024