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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free parking, near Island at Pigeon Forge

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchenette | Microwave, coffee/tea maker
Reception
Exterior
Daily continental breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi
The price is SAR 198
SAR 222 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
Microwave
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Quality Inn And Suites Dollywood

Pool
Hot Tub
Breakfast included
Kids pool
8.2 out of 10, Very Good, (1006)
The price is SAR 195
SAR 219 total
includes taxes & fees
20 Jan - 21 January 2025
Quality Inn And Suites Dollywood

About the neighborhood

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 13 min walk
  • LeConte Center at Pigeon Forge - 15 min walk
  • The Ripken Experience - Pigeon Forge - 3 min drive
  • Dolly Parton's Stampede Dinner Attraction - 3 min drive
  • Island at Pigeon Forge - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Baskin-Robbins - ‬5 min walk
  • ‪Golden Corral - ‬17 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel rejuvenated in 2023 and located near LeConte Center at Pigeon Forge
Close to Island at Pigeon Forge, Surestay Plus By Best Western Pigeon Forge provides amenities like laundry facilities and a 24-hour business center. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • A vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Family friendly

  • Laundry facilities
  • Microwave

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - July 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Is Surestay Plus By Best Western Pigeon Forge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Surestay Plus By Best Western Pigeon Forge?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Surestay Plus By Best Western Pigeon Forge?

Check-out is at 11:00 AM.

Where is Surestay Plus By Best Western Pigeon Forge located?

Located in Downtown Pigeon Forge, this hotel is within a 15-minute walk of Fantasy Golf and LeConte Center at Pigeon Forge. Dollywood and Island at Pigeon Forge are also within 3 mi (5 km).

Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 403 out of 756 reviews" "
Rating 8 - Good. 189 out of 756 reviews" "
Rating 6 - Okay. 84 out of 756 reviews" "
Rating 4 - Poor. 40 out of 756 reviews" "
Rating 2 - Terrible. 40 out of 756 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Janet

Stayed 2 nights in Nov 2024

6/10 Okay

Sarah

Stayed 1 night in Nov 2024

2/10 Terrible

Billy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures and reviews were very misleading. Our room was in disrepair. The door would not close all the way and there was a big gap under the door that we had to stuff towels in to keep the cold air out. There was so much noise coming from the outside we couldn’t even sleep. I went to the front desk the next morning to complain about the room. I wasn’t offered a different room or an apology. We decided to check out even without a refund for the rest of our stay. Best Western needs to do better.
Stayed 2 nights in Dec 2024

6/10 Okay

Keila

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Rooms are confortable and clean, but they have wooden floors and seems their old. We sleept the first night on the first floor, at 6am we could hear the people upstairs walking (squicky sound). We couldnt sleep after that time. Next day they changed us to the second floor, much better. But felt sorry for the people downstairs because I could hear the squicky sound each time i moved.
Stayed 2 nights in Nov 2024

8/10 Good

Jeff

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2024

4/10 Poor

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Dec 2024

4/10 Poor

Derrick

Stayed 1 night in Nov 2024

10/10 Excellent

Collin

Stayed 1 night in Nov 2024

8/10 Good

Hamiel

Traveled with family and small children
Liked: Cleanliness, staff & service
Did not like area surrounding property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place Great price
Stayed 1 night in Dec 2024

8/10 Good

Isabela

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The property is good. I just wish it was more clean.
Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

The room was filthy. Hair and stink bugs. Floors needed to be swept and mopped. Staff was rude and wanted to charge more for a room on a bottom floor. I’m handicapped.
Stayed 1 night in Dec 2024

10/10 Excellent

Keeley

Traveled with family
It was a great experience, easy employees to work with, and convenient to all the stores!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2024

10/10 Excellent

Chrissy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean property. Newly renovated. It’s off the main strip but still very quick and convenient to everything. The staff were wonderful and we felt very safe. 5 out of 5 stars!
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Roy

Traveled with family
The hotel was okay clean. There were footprints on the inside of the door. The windows were really dirty which gave a terrible appearance when getting to the room. The worst part of the whole room was the curtains didn’t give much protection against the outside lights, so the whole room was very light. The door at the bottom had a half in h opening that was a little disturbing. It looked as if the door had been kicked in before. It’s just an older hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Symon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price, very clean!
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The woman at the front desk was real nice Room seams clean
Stayed 1 night in Nov 2024

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Nov 2024

10/10 Excellent

Lura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Hank

Traveled with partner
Disliked: Property conditions & facilities
There was mold all around the bottom of the shower and the floors were not very clean.
Stayed 2 nights in Nov 2024

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service
Good location in regards to the attractions, very noisy in the mornings and lots of construction surrounding. Staff was very nice and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Keith

Traveled with partner
Liked: Amenities
Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024