4/10 Poor
Rictoria
Traveled with family and small children
3 January 2025
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst experiences. Ive taken so many picture. Mold in the bathroom, the floors weren't level throughout the house and you sometimes thought you would go throw. At night it sounded like something was trying to get in under the house near the kitchenandmaster bedroom. Called and they sent someone to fix the freezer. Then called afterwards and said due to the holiday they wouldn't be able to check it out until after our stay. The property said it would have a washer and dryer. I picked it for that reason. It didn't and when i called they informed me expeida listed it wrong and it was their fault. The heater barely worked. And it states that the property is professionally cleaned. We dropped something on the floor in the living room and when i sent my nephew to get it he came up with so much lent/dust that it was crazy. I took pictures of the floor because there was so much that you could capture it in a photo. How if they had just been out was that professionally cleaned. Also, make sure to bring your own trash bags and toliet paper. We were there for a week and they give you one bag and 1 roll and inform you everything else is on you. And i saved the best for last. We never unpack, we just live out of our suite case and thank God for that. When checking everything before leaving, i check all drawers to make sure something wasn't placed in there by my nephew and the nught stand was completely full of rat dropping. I also took a picture of that.
Rictoria
Stayed 5 nights in Dec 2024