When we arrived at our room, it was ice cold. Then the TV wouldn't work so we went to the front desk. They were sending someone up 20 minutes went by. No one showed up so we went down again and someone came within 10 minutes and they spent 40 working on the TV and they finally got it working. But every 10 minutes it would freeze and reload, and it was very annoying.Probably not a dealbreaker for a lot of people, but the ice machine was broken and I eat a lot of ice. They played music in the hallways, which would be fine, but they kept it on all night and when you're trying to sleep, you could hear it. I really did like the bathroom. The shower was very nice. The bed and the pillows were also very comfy.