We were very disappointed to find the cabin in a deplorable condition. It did not look like it was maintained at all; many things were broken. Window blinds, dish washer rack, ice maker, door frame, stair railing, hot tub panels were all damaged or not working. It was filthy with dirt, dust, cobwebs, mold, soap residue, body hairs, stains, food residue, ripped carpeting and more. There were other people’s belongings and trash under the beds and behind doors. When I reached out to the management, I received an automated reply. I was up until 1am washing the bed sheets and waiting for someone to contact me back. No one called. I had to go through Vrbo to get a response. We refused to stay! It was an absolute hassle getting a refund, but thankfully we eventually did. The owner of this cabin should be utterly ashamed to rent such a poorly maintained unit. The gorgeous view of the Smoky Mountains draws you in, but even that was ruined by the dirty windows. A total disgrace.