HeartSong Lodge & Resort

3.5 star property
Hotel connected to the convention center in Pigeon Forge with free parking

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Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site
Lobby sitting area
Lobby sitting area
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 22 of 22 rooms

THEMED FAMILY SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Day bed
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

KING - Sleeper Sofa

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony Hearing Accessible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Murphy

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Two Queen Beds Dormer

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Day bed
Separate bedroom
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

JUNIOR SUITE - Inside corner

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
Cable channels
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Accessible

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony Hearing Accesible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Two QUEEN Beds with Balcony Hearing Accesible

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

KING - Dormer

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
Cable channels
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

Two QUEEN Beds with Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
Cable channels
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy Hearing Impaired

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

KING - Sleeper Sofa w/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

JUNIOR SUITE - Dormer Accessible

Highlights

Air conditioning
Heating
Smart TV
Day bed
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Two Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

KING - Dormer Accessible

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Day bed
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

King Sleeper Sofa with Wet Bar

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

THEMED FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Day bed
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

King Murphy with/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Similar properties

About the neighborhood

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863

What's nearby

  • Dollywood's Splash Country - 5 min drive
  • LeConte Center at Pigeon Forge - 8 min drive
  • Titanic Museum - 11 min drive
  • Island at Pigeon Forge - 11 min drive
  • Dollywood - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Old Mill Restaurant - ‬7 min drive
  • ‪Downtown Flavortown - ‬10 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬10 min drive

About this property

HeartSong Lodge & Resort

Hotel near Dollywood's Splash Country
Located close to Dollywood and LeConte Center at Pigeon Forge, HeartSong Lodge & Resort provides a poolside bar, shopping on site, and a firepit. For some rest and relaxation, visit the hot tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and a lifeguard on site
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), ATM/banking services, and a TV in the lobby
  • A gift shop, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 302 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 50-inch Smart TVs with premium channels
  • Free tea bags/instant coffee, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 24.99-39.99 for adults and USD 14.99-29.99 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Shopping
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Free tea bags/instant coffee
  • Local meal delivery service

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to September

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

Does HeartSong Lodge & Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is HeartSong Lodge & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at HeartSong Lodge & Resort?

Self parking is free at this property.

What time is check-in at HeartSong Lodge & Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at HeartSong Lodge & Resort?

Check-out is at 11:00 AM.

Where is HeartSong Lodge & Resort located?

Situated in Pigeon Forge, this hotel is 1.1 mi (1.8 km) from Dollywood's Splash Country and 2.8 mi (4.5 km) from Dollywood. Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge are also within 6 mi (10 km).

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HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 149 out of 166 reviews
Rating 8 - Good. 13 out of 166 reviews
Rating 6 - Okay. 1 out of 166 reviews
Rating 4 - Poor. 1 out of 166 reviews
Rating 2 - Terrible. 2 out of 166 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay for our conference.
Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and such friendly staff. The restaurant was delicious and we loved the grounds.
Stayed 1 night in Jan 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting with a large group of Canadians attending a conference. We loved the hotel and the area! We enjoyed the rooms, the conference facilities and the outdoor hot tub. The staff were all friendly and helpful!
Stayed 5 nights in Feb 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and beautiful. Staff were amazing and went above and beyond for us!
Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Great, beautiful resort hotel with a rustic feeling true to Dollywoods Tennessee theme. Great experience and comfy and relaxing rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Anrae

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay! Will visit again!
Stayed 4 nights in Oct 2024

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities
All was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandersen

Liked: Cleanliness, staff & service, property conditions & facilities
Just as the Dreamore resort, the hospitality is great! The hotel was clean. Microwave in the common area next to the ice machine was nice. The room I booked was very nice. Daily activities is such a plus for the kids.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at DreamMore and HeartSong. The facilities are top notch as well and the people. Dollywood is just a few minute trolley ride over (included in your stay) plus you receive fast passes to DW for all guests, daily.
Stayed 1 night in Jan 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamara L

Liked: Amenities
Excellent stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Easy access to Dollywood and other local attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
Stayed 5 nights in Jul 2024

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing atmosphere!
Stayed 2 nights in Oct 2024

10/10 Excellent

Genine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decorated beautifully. Nice staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect, and the staff were beyond kind and helpful. It was peaceful and relaxing to stay there and I look forward to visiting again sometime!
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great people and great place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Faith

Liked: Staff & service, property conditions & facilities
Beautiful property….exceptionally clean! Staff was so nice and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Milner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel is very family friendly, it is maintained well, clean, and makes for a very pleasant stay whether children are with you or not
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Time
This hotel was nice and relaxing getaway.
Stayed 2 nights in Sep 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
warm welcome and stay
staff greet you like you are welcomed family.
Stayed 1 night in Oct 2024

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet beautiful property
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit, won't be our last!
We had a wonderful experience staying at this resort! The property was beautiful and the perks of staying here were really great and extremely easy to access. Our bed wasn't the softest but everything else was fantastic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service room was beautiful and clean gorgeous pool and fire pit.
Stayed 3 nights in Aug 2024