The Customs House Inn provides amenities like dry cleaning/laundry services and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Express check-out, luggage storage, and smoke-free premises
Guest reviews speak highly of the location
Room features
All guestrooms at The Customs House Inn feature comforts such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other amenities include:
Heating and ceiling fans
Bathrooms with shower/tub combinations and free toiletries
Flat-screen TVs with digital channels
Refrigerators, coffee/tea makers, and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Family friendly
Laundry facilities
Refrigerator
Soundproofed rooms
Guest services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Accessible bathtub
Grab bar in bathtub
Upper floors accessible by stairs only
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Ceiling fan
Heating (climate-controlled)
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Entertainment
Digital channels
Flat-screen TV
Food and drink
Coffee/tea maker
Refrigerator
More
Desk
Free local calls
Iron/ironing board
Phone
Soundproofing
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 22
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number RYA-2023-24-04021515187978586-38
We should mention
This property does not have elevators
Property is also known as
Customs House Inn Pictou
Customs House Pictou
The Customs House Inn Pictou
The Customs House Inn Guesthouse
The Customs House Inn Guesthouse Pictou
Frequently asked questions
Is The Customs House Inn pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Customs House Inn?
Self parking is free at this property.
What time is check-in at The Customs House Inn?
Check-in start time: 2:30 PM; Check-in end time: 9:00 PM.
What time is check-out at The Customs House Inn?
Check-out is at 11:00 AM.
Where is The Customs House Inn located?
Situated in Pictou, this guesthouse is steps from Northumberland Fisheries Museum and Caspers Gifts and Crafts. Hector Heritage Quay and DeCoste Entertainment Centre are also within 10 minutes.
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The Customs House Inn Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is an old building that has been wonderfully converted to a small B&B. It is beautifully done, very clean and comfortable. It is in walking distance of the waterfront with options for meals, even in the shoulder season. It is an interesting place to stay and a nice change of pace from a big hotel.
We really appreciated our stay at the Customs House Inn. The room was exactly as shown in pictures, the bed was extremely comfortable and I particularly enjoyed the bathtub! The Inn is close to all amenities and yet very quiet.
The inn keeper Doug was really available and kind.
Highly recommend!
Good location on the waterfront. I was a little wary when no one was there to greet us, but rooms were quiet and secure. Easy walk to a couple of restaurants.
We stayed here before and were very satisfied with the location and the town of Pictou. Thanks for opening that space and spending time with us. We had a wonderful time. Look forward to next time. : )
Beautiful heritage building, wonderful bed, close to everything and right across from the ocean. Hope to stay there again.
There are stairs to the top floor, so if you can’t do stairs let them know you need a room on the main floor. I hope to stay here again.
A great experience!Period appointed, clean , spacious and within walking distance of shops and great dining. Enjoyed feeling a part of historic Pictou.Highly recommended.
Verified traveler
Stayed 4 nights in Aug 2024
10/10 Excellent
Beth
22 August 2024
Beautiful old inn. Charming and quaint. On the waterfront. Reasonably priced
We loved our stay at the Custom House. Our room upstairs was so spacious and Clean! I was surprised to find it had more electrical outlets than some hotels.
The bathroom and tub were clean and looked new.
We were greeted upon our arrival which was very nice.
We enjoyed being able to walk around town to the shops and restaurants.
EXCELLENT
Tracing our family heritage to the earliest days of the Pictou settlement, our choice to stay in the Customs House became a high light of our two week visit to N.S. We loved the rich history of the facility and surrounding community, that rightfully celebrates this 250-year heritage.
The Customs House offers easy access to local museums, restaurants, shops and scenic attractions. Each of these contributed to a most enjoyable visit that met and exceeded our most optimistic expectations.
Really appreciated that they left a key for us, as we arrived after the front desk was closed. Beautiful room, mostly very clean, but needed a bit of dusting around the desk, where there was both a dust clump and a rather annoyed spider.