6/10 Okay
Steven
Traveled with family
2 July 2024
Disliked: Staff & service
This was the 2nd stay for our family at Phu Quoc Village (previously early 2020). Again, we hired the whole apartment (5 bedrooms) which is ideal when traveling as a large group. Kitchen was clean and had all the required utensils. Bedrooms were clean and beds comfortable. Drainage from shower to drain was blocked (as was drain) resulting in water across bathroom floor. Cleaned it as best we could ourselves but didn’t look like it had been cleaned for some time. Ceiling panel missing in bathroom meaning hot air came directly from the roof space into the bathroom. Housekeeping was spasmodic; sometimes early AM, sometimes late PM. Needed to request replacement towels and toiletries on a couple of occasions. Air con needed attending to twice although problem was resolved each time. Breakfast was very basic and closes early (tip - skip breakfast and head to the coffee shop on the corner with a couple selling Bánh Mi, noodles & other VN street food. Very popular with locals). Best features of Phu Quoc Village; location and the pool.
Steven
Stayed 5 nights in Jun 2024