8/10 Good
Clare H.
12 November 2024
Liked: Cleanliness
Decent stay for ASU family visit.
Our family had a decent stay and enjoyed the recliner sofas in the living room. The property looks nicer in photos than in person, and when we first entered we noticed scuffed walls and some needed repairs such as a peeling bathroom ceiling and a missing towel bar. The rug in the master bedroom looked dirty/ dingy. The top bunk bed was not made for us so we did it ourselves.
Property management did send golf balls for the putting green via Amazon upon request which was appreciated. Kitchen had mismatched silverware and scratched nonstick skillets - no sheet pans or cookware for the oven at all.
Given all of the above issues I would have still given 5 stars as I know how important that is to short term rental properties. *However* they sent pool maintenance during our 4 day stay and they came while we were there and did not notify us that a maintenance person would be coming. In addition the chemicals that were added were too strong and caused my three kids massive skin irritation the same day with red skin and burning. I could overlook the other details but they should have coordinated pool/ hot tub maintenance either before or after our visit and management should always notify guests when someone is going to enter the property during a stay.
Clare H.
Stayed 4 nights in Nov 2024