The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Soak up the sunshine by the pool or relax over coffee in the lobby. A perfect blend of comfort and convenience awaits at this newly remodeled hotel.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board
Outdoor pool, sun loungers
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Pet friendly
  • Air conditioning
  • Parking included
  • Laundry
The current price is SAR 371
SAR 427 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed - twin
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed - twin
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed - twin
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2022
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308

What's nearby

  • Arrowhead Towne Center - 3 min walk
  • Arizona Broadway Theatre - 13 min walk
  • Peoria Sports Complex - 17 min walk
  • Arizona State University-West Campus - 9 min drive
  • State Farm Stadium - 11 min drive

Getting around

  • Phoenix Deer Valley Airport (DVT) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Food Court - ‬13 min walk
  • ‪Panera Bread - ‬11 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel rejuvenated in 2022 and located near Peoria Sports Complex
The Hotel Serene Glendale Peoria, Surestay Collection by BW provides laundry facilities and more. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Full breakfast (surcharge), a vending machine, and a 24-hour front desk
  • ATM/banking services, smoke-free premises, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 60 individually furnished rooms have comforts such as air conditioning, in addition to amenities like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

Yes, this property has an outdoor pool.

Is The Hotel Serene Glendale Peoria, Surestay Collection by BW pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 150 per stay and a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Self parking is free at this property.

What time is check-in at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM.

What time is check-out at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-out is at 11:00 AM.

Where is The Hotel Serene Glendale Peoria, Surestay Collection by BW located?

Situated in Glendale, this hotel is within 1 mi (2 km) of Arrowhead Towne Center and Peoria Sports Complex. Arizona Broadway Theatre and Polar Ice Peoria are also within 2 mi (3 km).

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 830 reviews" "
Rating 8 - Good. 198 out of 830 reviews" "
Rating 6 - Okay. 115 out of 830 reviews" "
Rating 4 - Poor. 85 out of 830 reviews" "
Rating 2 - Terrible. 81 out of 830 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. It’s near so many restaurants and shops. It’s right off the interstate and easy to find. The room we stayed in was huge. It had a microwave and a refrigerator. Score!
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Descent place
Stayed 1 night in Jan 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and property was clean it was just very out dated and breakfast didn’t have much variety
Stayed 2 nights in Jan 2025

8/10 Good

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
the pool was heated
Stayed 1 night in Jan 2025

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities
Nope
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Stayed 3 nights in Dec 2024

2/10 Terrible

Phil, BOISE

Disliked: Cleanliness, property conditions & facilities
Dirty, no phone, no tv, bad condition
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Comfortable and convenient, staff was super friendly!
Stayed 2 nights in Dec 2024

10/10 Excellent

Anissa

Stayed 5 nights in Dec 2024

4/10 Poor

Margaret, Washington

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would consider this a MOTEL, not a hotel. Pool located near room, was noisier than I liked. Bed was not comfortable and property is "dark" more lighting would be safe for walking. Breakfast wasn't terrible; eggs, sausage. I would not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Reynell

Stayed 2 nights in Dec 2024

2/10 Terrible

Terri

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noone at front desk both times I went to lobby area. Reservation not in system. TV did not work. Phone in room and lamp didn’t work. Said they would take care of issues and/or move us to another room, but no follow up. Hotel is run down and staff lacking CSR skills.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2024

6/10 Okay

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. The staff was friendly and helpful. Unfortunately, the breakfast was pretty bad and the coffee was horrible. The liquid half and half was lumpy, so I'm pretty sure it was no good. Who knows when that was changed last
Stayed 2 nights in Dec 2024

10/10 Excellent

Reece

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good Hotel
Stayed 2 nights in Dec 2024

4/10 Poor

Cody

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and unfortunately the door was loosely fitted on the frame allowing cold air from outside to seep in.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was just fine. Check in was east and and the room was quiet and comfortable. We were disappointed that breakfast didn’t include eggs even though the bacon was crisp and tasty. The orange juice was watery, more like cool aid.
Stayed 1 night in Nov 2024

8/10 Good

Christopher A Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
The remodel is in full swing. Still has work to go, but I can see the improvement already.
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Amenities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Good
Stayed 1 night in Nov 2024

8/10 Good

Gilberto

Stayed 3 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff ,good breakfas
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great service at this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and feeling safe.
Stayed 3 nights in Nov 2024