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Hilton Scottsdale Resort & Villas

4.0 star property
Escape to a resort oasis with an outdoor pool and cabanas. Find tranquility in your own private villa retreat.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Scottsdale Resort & Villas

Terrace/patio
Lobby
Lobby
Premium Villa, 2 Bedrooms, 2 Bathrooms | Living area | 55-inch TV with cable channels, Netflix, Hulu
2 outdoor pools, open 6:00 AM to 10:00 PM, cabanas (surcharge)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
The price is SAR 597
SAR 809 total
includes taxes & fees
1 Feb - 2 Feb

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Villa, 2 Bedrooms

Highlights

Furnished patio
Separate dining area
Separate sitting area
Fireplace
Private pool
Air conditioning
Connecting rooms available
Kitchen
  • 149 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch TV with cable channels, Netflix, Hulu

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Pool View

Highlights

Furnished patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Renovated in 2016
Tempur-Pedic bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

55-inch TV with cable channels, Netflix, Hulu

Junior Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Renovated in 2016
Sofa bed - queen
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

55-inch TV with cable channels, Netflix, Hulu

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Renovated in 2016
Sofa bed - king
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Chairmans)

Suite, 1 Bedroom, Non Smoking (Chairmans) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking (Chairmans)

Highlights

Furnished balcony
Fireplace
Air conditioning
Connecting rooms available
Dining table
TV
Hypo-allergenic bedding
Renovated in 2024
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Accessible (Roll-in Shower)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Villa, 2 Bedrooms, Accessible (Roll-in Shower)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Fireplace
Private pool
Air conditioning
Connecting rooms available
Kitchen
  • 148.8 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa, 2 Bedrooms, 2 Bathrooms

Premium Villa, 2 Bedrooms, 2 Bathrooms | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Premium Villa, 2 Bedrooms, 2 Bathrooms

Highlights

Furnished patio
Separate dining area
Separate sitting area
Fireplace
Private pool
Air conditioning
Connecting rooms available
Kitchen
  • 149 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Renovated in 2024
Renovated in 2016
Tempur-Pedic bed
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, (2104)
The price is SAR 783
SAR 1,064 total
includes taxes & fees
30 Jan - 31 Jan
The Scottsdale Plaza Resort & Villas

About the neighborhood

Map
6333 N Scottsdale Rd, Scottsdale, AZ, 85250

What's nearby

  • Scottsdale Fashion Square - 3 min drive
  • Scottsdale Stadium - 5 min drive
  • Salt River Fields at Talking Stick - 6 min drive
  • Talking Stick Resort Casino - 7 min drive
  • Camelback Mountain - 9 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪Fogo de Chao - ‬1 min walk
  • ‪JD's Lounge at The Scottsdale Plaza Resort - ‬18 min walk
  • ‪Blanco Tacos + Tequila - ‬4 min walk
  • ‪Houston's - ‬8 min walk
  • ‪SumoMaya - ‬4 min walk

About this property

Hilton Scottsdale Resort & Villas

Family-friendly resort located near Scottsdale Fashion Square with rooms revitalized in 2024
Located close to McCormick-Stillman Railroad Park and Salt River Fields at Talking Stick, Hilton Scottsdale Resort & Villas provides a poolside bar, a grocery/convenience store, and concerts and live shows. For some rest and relaxation, visit the spa tub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. In addition to a firepit and a coffee shop/cafe, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 235 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Tempur-Pedic beds, and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and designer toiletries
  • 55-inch TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, cribs/infant beds, and cable channels

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 28 for adults and USD 15 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • BlueFire Grille
  • Oasis Pool Bar
  • Fleming's Steakhouse

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (43000 square feet)
  • Meeting rooms - 14

Outdoors

  • Firepit
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Fireplace in lobby
  • Games
  • Locally-owned & organized tours & activities
  • Renovated guestrooms - December 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • Cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton.com mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per stay
Cribs (infant beds) are available for USD 10.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.21 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service
  • Spa tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 15 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Resort Scottsdale
Hilton Scottsdale
Hilton Scottsdale Resort
Scottsdale Hilton
Scottsdale Hilton Resort
Hilton Scottsdale Hotel
Hilton Scottsdale Resort & Villas Hotel Scottsdale
Hilton Scottsdale Resort And Villas
Scottsdale Hilton Resort Villas
Hilton Scottsdale Resort Villas
Hilton Resort Villas
Hilton Scottsdale Villas
Hilton Villas
Hilton Scottsdale Resort & Villas Hotel
Hilton Scottsdale Hotel
Scottsdale Hilton Resort Villas
Hilton Scottsdale Resort And Villas
Hilton Scottsdale & Scottsdale
Hilton Scottsdale Resort & Villas Resort
Hilton Scottsdale Resort & Villas Scottsdale
Hilton Scottsdale Resort & Villas Resort Scottsdale

Frequently asked questions

Does Hilton Scottsdale Resort & Villas have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Scottsdale Resort & Villas pet-friendly?

Yes, Hilton Scottsdale Resort & Villas allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Scottsdale Resort & Villas?

Self parking is free at this property.

What time is check-in at Hilton Scottsdale Resort & Villas?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 35 (subject to availability).

What time is check-out at Hilton Scottsdale Resort & Villas?

Check-out is at 11:00 AM. Late check-out is available for USD 75 (subject to availability).

Where is Hilton Scottsdale Resort & Villas located?

This family-friendly Scottsdale resort is located near the airport, within 2 mi (3 km) of McCormick-Stillman Railroad Park and Scottsdale Fashion Square. Western Spirit: Scottsdale's Museum of the West and Scottsdale Stadium are also within 6 mi (10 km).

Hilton Scottsdale Resort & Villas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 477 out of 1001 reviews" "
Rating 8 - Good. 246 out of 1001 reviews" "
Rating 6 - Okay. 143 out of 1001 reviews" "
Rating 4 - Poor. 78 out of 1001 reviews" "
Rating 2 - Terrible. 57 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yana Bojilova

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Both the room plus the conference was excellent. The staff were very friendly and the food was great. Would definitely stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Princess

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 2 nights in Jan 2025

6/10 Okay

Esther

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pots and pans in the kitchen were dirty, kitchen counter dirty, dishes were dirty. Furniture was scratched and finishing was peeling, worn out. Area around the villa was deplorable, dust everywhere, piles of gravel and dirt left on the entrance, workers using machines early in the morning, unable to rest because of their noise, there was no privacy as there were men on the back too. Windows had to be closed, there wasn't enough light inside the living room area and really depressing feeling inside the villa. I was not told these were the conditions of the villa or I would have gone to another place. You spoiled my vacation and demonstrated that the name Hilton is not reliable. I never expected something like that from a chain like yours.
Stayed 3 nights in Jan 2025

8/10 Good

Somasundaram

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the property. It had a good swimming pool. Staff were friendly and responsive! The only complaint I have about is the beds. It might have just been us. Our bed sunk in the middle and it was uncomfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Dec 2024

10/10 Excellent

Carlo

Disliked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Debra

Traveled with partner
Way too much of of the hotel lobby room perfume that they utilize. It is awful and not good for those with sensory issues.
Stayed 1 night in Jan 2025

4/10 Poor

Anshuman, Bellevue

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was filthy, dishwasher didnt work well to clean dishes. House keeping didnt do a good job doing more than replacing towels. Overall pretty terrible considering the price. I dont reccomend anyone staying at the villas.
Stayed 8 nights in Dec 2024

6/10 Okay

Mallika Rai

Traveled with family
Liked: Cleanliness, staff & service
Hotel was good, very noisy though due to the traffic.
Stayed 1 night in Dec 2024

6/10 Okay

Christine, Alexandria

Stayed 1 night in Dec 2024

10/10 Excellent

Maddur N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lydell

Stayed 2 nights in Dec 2024

10/10 Excellent

maryam, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Stayed 1 night in Dec 2024

10/10 Excellent

Sangdae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bojana

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Dec 2024

10/10 Excellent

Cadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property. We are here about once a month for soccer tournaments and the safe is always so nice and accommodating. The property is going through renovation but you almost wouldn’t realize it. We will be back again soon
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Heidi

Stayed 4 nights in Nov 2024

8/10 Good

HAKKI, Paradise VAlley

Traveled with family
Liked: Cleanliness, staff & service
Excellent staff at the front desk.
Stayed 6 nights in Nov 2024

2/10 Terrible

Christine, San Francisco

Business traveler
Disliked: Property conditions & facilities
What began as a booking on a ground level room became at 9 o’clock in the morning a very loud jackhammering construction experience with four men right outside my door. I couldn’t open the curtains because they were right there in front of me. I couldn’t do my conference calls even though checkout time was 11 AM and I had booked 9 to 11 as work time in the room. And the hotel manager insisted that it was completely reasonable to have a hole jackhammered outside my room in the so-called patio area that they did not tell me about when they placed me in the room — saying it’s the same thing as having a leaf blower or regular maintenance. As a woman, I felt incredibly uncomfortable having men within feet of my room on the ground floor immediately outside my changing area, and obviously there was no way I could go outside in the middle of their workspace to enjoy the patio for which I had spent money. I would never ever return. Do not book unless you want to share your morning with workmen jack hammering away outside your window.
Stayed 1 night in Dec 2024

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice gym in separate building. Convenient location close to Old Town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
David was extremely polite and helpful...rooms are nice and big so plenty of space.
Stayed 1 night in Nov 2024

6/10 Okay

Heather, Firestone

Traveled with family
Liked: Cleanliness, staff & service, amenities
We didn't get the room type we ordered. The room and property were clean but is in need of some touches. Our bathroom was missing one of the soap dispensers, had a cracked floor in the shower and a couple of holes in the ceiling. Construction around the corner on one wing and outside..so maybe some upgrades are underway?
Stayed 3 nights in Nov 2024