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Velkommen Guesthouse - Phnom Penh

2.0 star property
Riverwalk guesthouse with a 24-hour front desk and a coffee shop

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Photo gallery for Velkommen Guesthouse - Phnom Penh

Penthouse Suite | Balcony
Large Balcony Room (Double, Sleeps 2) | Minibar, in-room safe, rollaway beds, free WiFi
Triple (Sleeps 6) | Minibar, in-room safe, rollaway beds, free WiFi
Point of interest
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Minibar, in-room safe, rollaway beds, free WiFi

Economy Double Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Fan
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse Suite

Penthouse Suite | Minibar, in-room safe, rollaway beds, free WiFi

Penthouse Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Fan
Separate bedroom
Private bathroom
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Large Balcony Room (Double, Sleeps 2)

Large Balcony Room (Double, Sleeps 2) | Minibar, in-room safe, rollaway beds, free WiFi

Large Balcony Room (Double, Sleeps 2)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Fan
Private bathroom
Minibar
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin (Sleeps 4)

Twin (Sleeps 4) | Minibar, in-room safe, rollaway beds, free WiFi

Twin (Sleeps 4)

Highlights

Air conditioning
Flat-screen TV
Fan
Private bathroom
Minibar
Cable channels
Desk
In-room safe
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple (Sleeps 6)

Triple (Sleeps 6) | Minibar, in-room safe, rollaway beds, free WiFi

Triple (Sleeps 6)

Highlights

Air conditioning
Flat-screen TV
Fan
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • 45 sq m
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
#18 St. 144, Riverside, Phnom Penh

What's nearby

  • Riverside - 1 min walk - 0.0 km
  • Phnom Penh Night Market - 8 min walk - 0.7 km
  • National Museum of Cambodia - 8 min walk - 0.7 km
  • Royal Palace - 8 min walk - 0.8 km
  • Central Market - 12 min walk - 1.0 km

Getting around

  • Phnom Penh Railway Station - 6 min drive
  • Phnom Penh Intl. Airport (PNH) - 30 min drive

Restaurants

  • ‪126 Restaurant - ‬3 min walk
  • ‪Metro Hassakan (Metro Cafe) - ‬3 min walk
  • ‪La Croisette - ‬1 min walk
  • ‪Sombok - ‬3 min walk
  • ‪Le Moon Rooftop Lounge - ‬4 min walk

About this property

Velkommen Guesthouse - Phnom Penh

Guesthouse near Riverside
Located close to Phnom Penh Night Market and National Museum of Cambodia, Velkommen Guesthouse - Phnom Penh provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Luggage storage, a TV in the lobby, and a 24-hour front desk
Room features
All guestrooms at Velkommen Guesthouse - Phnom Penh offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Fans and daily housekeeping

Languages

English, German, Italian, Khmer

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 12 per vehicle (one way)
  • Rollaway bed fee: USD 10 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome

Property is also known as

Velkommen Guesthouse Phnom Penh House
Velkommen Guesthouse House
Velkommen Guesthouse Phnom Penh
Velkommen Guesthouse
Velkommen Guesthouse Hotel Phnom Penh
Velkommen Phnom Penh
Velkommen Phnom Penh
Velkommen Guesthouse Phnom Penh
Velkommen Guesthouse - Phnom Penh Guesthouse
Velkommen Guesthouse - Phnom Penh Phnom Penh
Velkommen Guesthouse - Phnom Penh Guesthouse Phnom Penh

Frequently asked questions

Is Velkommen Guesthouse - Phnom Penh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Velkommen Guesthouse - Phnom Penh?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Velkommen Guesthouse - Phnom Penh?

Check-in begins at noon.

What time is check-out at Velkommen Guesthouse - Phnom Penh?

Check-out is at 11:00 AM.

Does Velkommen Guesthouse - Phnom Penh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is Velkommen Guesthouse - Phnom Penh located?

Located in Daun Penh, this guesthouse is within a 10-minute walk of Riverside, Phnom Penh Night Market, and National Museum of Cambodia. Royal Palace and Central Market are also within 15 minutes. Phnom Penh Railway Station is 20 minutes by foot.

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Velkommen Guesthouse - Phnom Penh Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 115 reviews
Rating 8 - Good. 36 out of 115 reviews
Rating 6 - Okay. 26 out of 115 reviews
Rating 4 - Poor. 15 out of 115 reviews
Rating 2 - Terrible. 6 out of 115 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, great location.
In transit for 3 days. I rented a big room with a nice balcony for a good price. The room was clean and comfortable, the staff were helpful and friendly. Location is very good, right near riverside. The hotel restaurant had good food at a good price so I mostly ate there. I recommend this guest house for an affordable option with a great location and will likely return.
Stayed 3 nights in Oct 2024

6/10 Okay

Thomas

Location is pretty good. Good so, so.
Stayed 5 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 star
Items stolen from rm, no lifts, very dated. A litte dirty.
Stayed 2 nights in Jul 2024

2/10 Terrible

Brent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robbery
It was terrible, booked 3 rms for 2 days and 1 rm for 1 day. No lift 6 floors. First night room opened twice and items stolen, buy hotel staff, no help from management, two guests left . Next morning the older guests were scared and also left. We were offered no refund for the 3 rms not used for the second night.
Stayed 2 nights in Jul 2024

2/10 Terrible

Brent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robbery
We had booked 3 rooms for 2 nights and 1 room for 1 night. On our first night there a room was broken into and stuff stolen, we had no help from the owners, 2 guests were elderly and all ended up scared, the owner had a tazer bat when we asked him about the robbery. It was a definate inside job, in my opinion. 2 guests left immediately, and the rest the next morning. The owner refused to pay back our second night monies, for the 3 rooms we didnt use and no compensation for the stolen items.
Stayed 1 night in Jul 2024

8/10 Good

vuthy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

TAKEO

Stayed 1 night in Sep 2024

4/10 Poor

Kana

Disliked: Cleanliness, amenities, property conditions & facilities
ホテルの方はとても親戚ですが、頼んでくださるトゥクトゥクさんがとても不親切でした。初日によくしてくれたので2日目も頼んだところ はじめに幾らと言われていた金額よりかなり多く取られました。
Stayed 3 nights in Aug 2024

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menen toistekin
Hyvä sänky, ilmastointi toimi hyvin, parveke suurimman osan päivästä varjossa. Ystävällinen palvelu.
Stayed 8 nights in Jun 2024

2/10 Terrible

yu, シェムリアップ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
掃除が行き届いておらず、用意されているのはバスタオルだけでした。 また使用済みタオルが放置されていたり、ベッドシーツや枕は全てカビ臭い。 朝は全ての水道が止まり、トイレも行けませんでした。私は二度と泊まらない。
Stayed 1 night in Jun 2020

8/10 Good

KyoungHoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place right by Riverside, friendly staff.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated. Clean and good matrasses. Nice bathroom. Lovely staff. The only little downside is that the room has no natural light but not that annoying for a short stay.
Stayed 2 nights in Jan 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

MR M D

Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Good location. Balcony room had good street view. Daily room service. Monkeys wanding around outside and over roofs. No soap or shampoo provided.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended very nice to stay in Phnom Penh. Staff very help full. Staying 10 days I will come back.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

6/10 Okay

MITCHELL

Liked: Cleanliness, staff & service
Stay and get a free cardio and leg workout!
7 flights of stairs. NO LIFT! Get the picture? (but good views from the penthouse)
Stayed 3 nights in Aug 2019

4/10 Poor

Christophe, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuir
Nous nous enregistrons et nous rentrons dans notre chambre d’hôtel à Velkommen Guesthouse au 1er étage, chambre numéro 3. Première surprise : un cafard de la taille d’un pouce dans la salle de bains. - à 18h : nous revenons dans la chambre, deuxième cafard sous la chaise de la chambre et troisième cafard encore dans la salle de bains. - à 21h : nous revenons du dîner de l’extérieur, encore un cafard dans la salle de bain. Nous appelons le service de l’hôtel et demandons à changer de chambre. Celui-ci n’a pas ce pouvoir et applique un peu de produits anti-cafards dans la salle de bains. Le lendemain : - à 07h : encore des insectes dans la salle de bains. Nous décidons de faire nos valises et partir - à 08h : le responsable de l’hôtel nous dit que « c’est la seule chambre qui a ce problème ». Il nous propose la meilleure chambre de l'hôtel en guise de geste commercial. Nous refusons car nous ne nous sentons plus à l’aise ici. Il refuse de nous rembourser. Nous partons. Si c’est la seule chambre qui a ce problème, pourquoi nous l’a-t-on proposé ? De plus il y a une forte odeur d'excréments dans la salle de bains masquée par 3 rondelles de citrons sur l'évacuation de la salle de bains... La wifi ne fonctionne pas du tout au premier étage.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Not very good.
Staff not friendly, felt a bit uncomfortable communicating with them. Guesthouse completely locked up after 10pm. Difficult to get in and out late at night.
Stayed 24 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean. front counter carried my bags to the third floor
Stayed 9 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Velkommen. We were actually booked at another location and decided to move over here. Lovely family runs this hotel. The owner gave us some fantastic recommendations for taking the ferry ($0.25 round trip per person) just across the Mekong for a adventurous walk. And the most delicious Indian Restaurant recommendation as well. We sat out front enjoying our coffee and watching street life. Many markets close by to buy water and essentials. We would definitely stay here again. Highly recommend.
Stayed 5 nights in Jan 2019

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I live just outside Phnom Penh and have stayed here on numerous occasions when I need to be somewhere more central. Apart from its convenient location near the Riverside I really appreciate the consistent and reliable service offered. Rooms are clean and are equipped with all the amenities required. Management and staff are friendly and helpful creating a safe and relaxed atmosphere. Overall it is excellent value for money and is why I keep coming back.
Stayed 2 nights in Dec 2018