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Philadelphia Marriott Downtown

4.0 star property
Central hotel connected to the convention center in Center City with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Philadelphia Marriott Downtown

Meeting facility
Meeting facility
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Room service
The price is SAR 635
SAR 739 total
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Tower

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Tower

Junior Suite, 1 King Bed with Sofa bed, Tower | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Tower

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

48-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Tower (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Tower (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower

Room, 1 King Bed, Non Smoking, Tower | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

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The price is SAR 785
SAR 914 total
includes taxes & fees
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About the neighborhood

Map
1201 Market St, Philadelphia, PA, 19107

What's nearby

  • Reading Terminal Market - 4 min walk
  • City Hall - 4 min walk
  • Pennsylvania Convention Center - 8 min walk
  • Liberty Bell Center - 13 min walk
  • Rittenhouse Square - 14 min walk

Getting around

  • 13th St. Station - 1 min walk
  • Philadelphia Temple University Station - 5 min drive
  • Philadelphia Intl. Airport (PHL) - 17 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪Iron Hill Brewery & Restaurant - ‬3 min walk
  • ‪Bank & Bourbon - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Maggiano's - ‬3 min walk

About this property

Philadelphia Marriott Downtown

Upscale hotel near Rittenhouse Square
Near Reading Terminal Market and City Hall, Philadelphia Marriott Downtown provides a grocery/convenience store, a terrace, and a coffee shop/cafe. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, express check-out, and ATM/banking services
  • Smoke-free premises, a banquet hall, and a ballroom
  • Guest reviews speak highly of the helpful staff and location
Room features
All 1408 rooms offer comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 48-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 69.50 per day; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Breakfast available for a fee: USD 19-21.95 for adults and USD 7.95-12 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Circ
  • 13 Restaurant

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (93211 square feet)
  • Meeting rooms - 66

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 84
  • Grab bar in shower
  • Shower grab bar height (inches): 36
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 48-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 19 to 21.95 for adults, and USD 7.95 to 12 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 69.50 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 658790

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel Philadelphia Downtown
Marriott Philadelphia Downtown
Philadelphia Downtown Marriott
Philadelphia Marriott Downtown
Marriott Philadelphia
Philadelphia Marriott Downtown Hotel Philadelphia
Philadelphia Marriott Downtown Hotel
Philadelphia Marriott Downtown Hotel
Philadelphia Marriott Downtown Philadelphia
Philadelphia Marriott Downtown Hotel Philadelphia

Frequently asked questions

Does Philadelphia Marriott Downtown have a pool?

Yes, this property has an indoor pool.

Is Philadelphia Marriott Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Philadelphia Marriott Downtown?

Valet parking is available for USD 69.50 per day. Limited spots are available.

What time is check-in at Philadelphia Marriott Downtown?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Philadelphia Marriott Downtown?

Check-out is at 11 AM.

Where is Philadelphia Marriott Downtown located?

Located in Center City, this hotel is within a 5-minute walk of Rittenhouse Row, Reading Terminal Market, and City Hall. Pennsylvania Convention Center and Liberty Bell Center are also within 15 minutes. 13th St. Station is only a 2-minute walk and 11th St Station is 5 minutes.

Philadelphia Marriott Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 732 out of 1254 reviews" "
Rating 8 - Good. 265 out of 1254 reviews" "
Rating 6 - Okay. 127 out of 1254 reviews" "
Rating 4 - Poor. 66 out of 1254 reviews" "
Rating 2 - Terrible. 64 out of 1254 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

paul

Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Cristina

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Our stay was very pleasant.
Stayed 1 night in Dec 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Doreen, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brandy

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2024

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to shops and restaurants
Stayed 3 nights in Dec 2024

2/10 Terrible

Kerren, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in took well over an hour. They were hosting a conference and totally unprepared for the number of people who would need to be checking in on the night before the conference started - totally understaffed. Then the room key situation was a total fiasco. They are in the middle of switching the lock system and the front desk is apparently unaware of which rooms have been modified. I had to walk to and from my room (it was a very long distance) at least 4 times because the room keys didn't work over and over. the hotel itself is very nice but the management needs to be sorted out.
Stayed 1 night in Dec 2024

10/10 Excellent

Stacy Peoples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really nice for the location and price. Very big, very busy. Room was clean, tv nice and big, bed and pillows comfy although two queens instead of fulls would have been better. Loved the view from the 23rd floor, front desk team was attentive and kind. Order at the bar tables at Circ took too long.
Stayed 1 night in Dec 2024

2/10 Terrible

Vernita

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
I was locked out of my room. We initially thought it was the key card only to find out the battery on the door didn’t work. Three security cards tried and the engineer on duty was refusing to come assist saying they new as much as he did to fix it. We were given another room but all belongs were in the room. After security pleaded with the engineer and supervisor being involved and an hour and a half later we finally got our things. This was late evening after a long dat. Watching this take olace and listening was a disappointment and was not whay I would expect from the Marriott. I was not happy at all and it took me the rest if the night to relax before my flight this morning. They had no resolution process in place, and our ask of what was next and expectations was the only thing that kept the sense of urgency for the guest a top priority.
Stayed 2 nights in Dec 2024

8/10 Good

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is Big and well managed. Parking in public lots around property is very pricey.
Stayed 1 night in Dec 2024

6/10 Okay

Anthony, Catonsville

Liked: Staff & service
The website states they have Limited onsite Parking, but when we got there we were told they only had Valet Parking, So we had to frantically look for a place to park. I think the website should be updated to say they only have Valet parking.
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Long wait (about 10 minutes) to be seated for breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Walter, Sunbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Shawn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was not available when I showed up. They overbooked and instead of King booked, got stuck with a full bed. Valet took 45 minutes to find my car. Housekeeping was yelling and laughing every morning.
Stayed 3 nights in Dec 2024

2/10 Terrible

Vu

Traveled with family and small children, Traveled with family
Disliked: Staff & service
It came as a surprise when we e got charged $13.99 and not knowing what it was for. Opened a case with Marriott and got a response 4 days later stating that it was Internet service. During the stay, and while we used the Internet, the login process always started the Internet was free, especially with Bonvoy account. $13.99 Internet service while it should have been free is a total surprise. This is the first time ever we got charged for internet service. All our cell phones are on unlimited data plan as well, but we thought using wifi would be a better option. Apparently not at Marriott. I no longer can recommend Marriott and will not stay at Marriott for future trips. Will also influence the company to not stay at Marriott and its other brand hotels.
Stayed 1 night in Nov 2024

2/10 Terrible

Schuyler

Stayed 2 nights in Nov 2024

6/10 Okay

Shane

Business traveler
Liked: Cleanliness, staff & service, amenities
Fair property with good amenities. Opening the entrance on the south side would help a lot.
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Traveled with family
Liked: Amenities
The receptionist at the front desk was amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Clean.
Stayed 1 night in Nov 2024

2/10 Terrible

kristin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Experience was a nightmare. Stayed here to recover from surgery but could not relax because emergency alarm went off twice for no reason during my stay. Each alarm was set off on two separate days while i was sleeping. Both times it was a false alarm but still nerve racking. Alarm went iff 20 min first time and afew days later went off about 10 min. Each time i jumped from bed packed all belonging with bandages from surgery and heavily medicated. On tip of this the rooms have no microwave so you have no choice but to order room service or cold meals. Had spaghetti accross strreet and took leftovers back to hotel only to realize if i wanted to reheat i must go down 8 floors and eat inside laundry room where they have one old microwave that barely works. This hotel is a huge disappointment for $550 a night.
Stayed 7 nights in Nov 2024

8/10 Good

Tiffany

Stayed 1 night in Nov 2024

4/10 Poor

Ya

Traveled with partner
I know it was a very busy weekend. The hotel price is high and almost full but that is not reason that down grade the service. Thanks
Stayed 2 nights in Nov 2024