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Hotel Serra da Estrela

3.0 star property
Hotel in Petrópolis with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Serra da Estrela

Lobby sitting area
Quarto Quintuplo | Living room | 14-inch TV with satellite channels
Standard Double Room | Minibar, free WiFi
Reception
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quarto Quintuplo

Minibar, free WiFi

Quarto Quintuplo

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 3 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Minibar, free WiFi

Standard Triple Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Single Room

Minibar, free WiFi

Standard Single Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Minibar, free WiFi

Standard Quadruple Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room

Minibar, free WiFi

Standard Double Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Rua Washington Luíz, 21, Centro, Petrópolis, RJ, 25655-005

What's nearby

  • House of Princess Isabel - 12 min walk - 1.0 km
  • Imperial Museum - 12 min walk - 1.1 km
  • Bohemia Brewery - 13 min walk - 1.1 km
  • Crystal Palace - 15 min walk - 1.3 km
  • Cathedral of Saint Peter of Alcantara - 15 min walk - 1.3 km

Getting around

  • Jardim Primavera Station - 35 min drive
  • Rio de Janeiro International Airport (GIG) - 73 min drive

Restaurants

  • ‪Sucão - Cozinha Saudável - ‬3 min walk
  • ‪Doces Húngaros - ‬5 min walk
  • ‪Hamburgueria Dom Gourmet - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Katz Chocolates - ‬3 min walk

About this property

Hotel Serra da Estrela

Hotel located in Historic Center
Hotel Serra da Estrela provides amenities like a free breakfast buffet and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A TV in the lobby, a 24-hour front desk, and smoke-free premises
  • Laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Serra da Estrela have comforts such as free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and soap
  • 14-inch TVs with satellite channels
  • Ceiling fans and daily housekeeping

Languages

English, Portuguese

Similar properties

Exterior

ibis budget Petropolis

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.2 out of 10, Good, 432 reviews
The price is SAR 88
SAR 90 total
includes taxes & fees
17 Apr - 18 Apr
ibis budget Petropolis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Ceiling fan
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 26 2024 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Serra da Estrela
Hotel Serra da Estrela Petropolis
Serra da Estrela Petropolis
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Petrópolis
Hotel Serra da Estrela Hotel Petrópolis

Frequently asked questions

Is Hotel Serra da Estrela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Serra da Estrela?

This property doesn't offer parking.

What time is check-in at Hotel Serra da Estrela?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Serra da Estrela?

Check-out is at noon.

Where is Hotel Serra da Estrela located?

Located in Historic Center, this hotel is within a 10-minute walk of Vale do Paraíba, Petropolis Wax Museum, and Expeditioners Square. Piabanha River and Liberty Square are also within 10 minutes.

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Hotel Serra da Estrela Reviews

Reviews

6.8
Rating 10 - Excellent. 98 out of 501 reviews
Rating 8 - Good. 150 out of 501 reviews
Rating 6 - Okay. 139 out of 501 reviews
Rating 4 - Poor. 72 out of 501 reviews
Rating 2 - Terrible. 42 out of 501 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ephraim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire experience the first time being in Brazil and in Rio I couldn’t ask for anything more the service was wonderful I love the staff there and the people of Rio are beautiful people they’re good drivers and very personable
Stayed 5 nights in Feb 2024

10/10 Excellent

ana Carolina

Stayed 2 nights in Dec 2024

6/10 Okay

ANA P

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
De dar NOJO
Pior hotel que já fiquei em minha vida. Pra começar, reservei um quarto quintuplo pra ficarmos todos juntos e ao chegar no hotel, disseram que houve um erro e nos colocaram em 2 quartos. Um dos quartos com o chão, banheiro,pia, vaso imundos, toalha manchada, lençol furado, garrafa de água vazia jogada atrás da porta e piso laminado rasgado, com risco de cortar os pés. . Com certeza não limparam. O outro quarto, com espelho no banheiro quebrado, sabonete e toalha usados no banheiro, copo vazio atrás da cabeceira, chão quebrado e imundo, lençóis que não cabiam na cama, paredes sujas, pó de madeira de cupim no chão na entrada do quarto, ou seja, mais um que não limparam. No segundo dia, nos colocaram no quarto quintuplo e deram uma geral. Quarto cheiroso, mas lençóis menores que a cama, volume de água ridículo, mal dava pra tomar banho. A única coisa que salva é a senhora do café da manhã, uma simpatia e a moça da recepção. Todos nós ficamos com nojo do Hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Humilhação
Quarto sujo com teias de aranha, sem frigobar no quarto, porta . Banheiro sem trinco, Sujeira generaliza no quarto. Muito Ruim.
Stayed 2 nights in Dec 2024

6/10 Okay

Hosana

Disliked: Room comfort
Média
Razoável, custo beneficio atende, blz e conforto deixa a desejar
Stayed 1 night in Dec 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatful ancient city 🏙️
Stayed 1 night in Dec 2024

6/10 Okay

Marley

Liked: Cleanliness, staff & service
bom custo benefício.
Razoavel, tem muito a melhorar nas instalações, pinturas claras, janelas e ventilações, ar condicionados. Camas boas e higiênicas, chuveiro com serpentina excelente. Banheiros pequenos e sistemas de ralos e descargas péssimos
Stayed 2 nights in Dec 2024

4/10 Poor

MARCO

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Mônica

Disliked: Cleanliness, property conditions & facilities, room comfort
Não se hospede.
O hotel está muito mal preservado. Quarto estava sujo, cama desconfortável. Para se ter ideia, a saboneteira no box estava imunda com restos de sabonete e pelos. O chão do quarto deixou as solas dos pés sujos. Não há preocupação e cuidado com o hotel. A única vantagem é a ótima localização.
Stayed 3 nights in Dec 2024

8/10 Good

Fábio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preço justo
Excelente custo beneficio
Stayed 1 night in Nov 2024

6/10 Okay

ellen

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Rodrigo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Local precisa de uma reforma verdadeira
O atendimento e bem cordial, o rapaz dá recpção foi maravilhoso! Mas infelizmente o hotel deixa a desejar, se for procurar um local só para dormir, tudo bem, mas não inclua ele no seu roteiro de férias, as camas eram velhas, o chuveiro da choque, cheiro do quarto 107 e bem ruim, no geral o hotel precisa mudar essas coisas, os banheiros estão horriveis, a foto realmente nos enganou. Pelo preço ok, foi 5 pessoas no valor de 250 com café, então ficou barato, mas realmente precisa melhorar, para trazer mais conforto. toalhas estavam limpas, atendimento como eu disse exelente, mas infelizmente local esta a desejar
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento satisfatório
Stayed 2 nights in Nov 2024

6/10 Okay

Gabriel

Liked: Staff & service
Disliked: Cleanliness
As toalhas não estavam ok, mas a localização é boa e preço ok
Stayed 1 night in Nov 2024

6/10 Okay

Tania

Disliked: Cleanliness, property conditions & facilities, room comfort
Acomodação barata, mas desagradável.
A diária é Barata, então não se pode esperar muito. Contudo, não havia toalhas de banho e nem papel higiênico no quarto. Tive que descer até a recepção para pedir. A pia do banheiro estava entupida e cheia de lodo.
Stayed 1 night in Nov 2024

4/10 Poor

Vinícius

Disliked: Cleanliness, property conditions & facilities
Péssimo! Não recomendo.
As fotos não condizem com a realidade, até porque os quatros lembram quartos de motel. Hotel precisando de reforma e, principalmente, de roupas de cama e de banho novas. A toalha parecia um pano de chão. Tivemos que subir infinitos lances de escada com degraus molhados da chuva por goteiras em todo o estabelecimento. As tomadas todas queimadas, o ventilador não funcionava, tinha uma asa de inseto na cama e por ai vai. O café da manhã razoável. somente sentimos faltam opçoes de frutas e os bolos estavam queimados. Chegamos ao hotel e tinham vagas disponíveis, mas quando paramos fomos impedidos de parar poruqe segundo a recepcionista o uso do estacionamento interno era por ordem de chegada, sendo que quando chegamos itnha vaga e a pessoa que estava nessa vaga tinha saido. Não lembro de ter ido em um hotel tão ruim. Ressalva do atedimento que recebemos da faxineira dos quartos que foi muito simpática e educada conosco.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O quarto não pareceria com a fotos, escuro, antigo. A janela dava pra uma parede e bem escondida. Muito antigo e estranho de ficar.
Stayed 3 nights in Nov 2024

6/10 Okay

Carlos Alberto Azevedo

Liked: Cleanliness, staff & service
Dentro do q esperávamos !! Custo X beneficio
Stayed 1 night in Nov 2024

2/10 Terrible

Janaina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

Liomar

Disliked: Cleanliness, property conditions & facilities, room comfort
Toalhas e roupas de cama lavadas, porém com péssima aparência, visivelmente encardidas. Frigobar no chão, aparelho de telefone em cima do armário. Acho que alguns ajustes básicos na limpeza e higiene poderia valer o custo benefício. Outro item que merece atenção é a oferta falsa de estacionamento, quando cheguei fui impedido de estacionar nas 4 vagas existentes e ofertadas pelo estabelecimento, consegui estacionar na rua.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Bom atendimento
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito. Achei o Hotel bem pitoresco, parece que é da época do Império. A funcionária do café da manhã muito Educada bem como os/a recpcionistas. Estacionamento bom. Com certeza retornarei.
Stayed 1 night in Oct 2024