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"The property is excellent and one of the best place to see the mighty sleeping buddha formation while sipping your morning coffee from the comfort of your balcony. If your goal is to watch the Kanchenjunga throughout the day then this hotel should be your choice as it provides better views than even the famous batasia loop. Pros: Furniture and fittings are of the highest quality Views of Kanchenjunga from the balcony (check with reception before booking) In house restaurant provides tasty vegetarian food Cons: There is no hotel frontage, so getting up and down from the cab is a bit of a hassle and needs to be done in a hurry 20 min uphill walk to the mall. Cabs charge whatever they want. Suggestion: The hotel has everything that one wants in Darjeeling except for the access to the mall, if a free shuttle can be arranged at regular intervals to ferry hotel guests uphill, it will be a huge improvement. Coming downhill isn't a problem. *The water pressure in the rain showers inside the washroom is one of the best I have seen in a hotel in India "

"Excellent service "

"Very good hotel, the rooms are beautiful, and the view over the mountains are incredible. Beds are comfy, the bathroom is good and there is a nice breakfast. Location is not the most convenient, it's along the main road in middle Pelling, the restaurants tend to be more in upper Pelling although all hotels have their own restaurants. Then again Pelling is basically just a long road on the flank of the mountain with only hotels along the road. Not much to the place apart from the views of the mountains (so consider not spending too much time there and instead making you way to more pleasant little towns of Sikkim)"

"The stay is very comfortable. Very good hospitality right from check in to dinning to check out. The service is great. "

"The hotel staff is friendly, the hotel amenities are very efficient and effective, and the view of the mountains from the top two floors - is just fantastic. Had a bit of a medical emergency, and the hotel had no immediate response. They did not know how to call a doctor, but they did provide a car to take me to the hospital next-door but did not offer the car service to come back."

"Paid for mountain view room but they provided no mountain view room."

"Its a heritage property in a very nice area of Darj. However, the property is poorly maintained and it has musty smell in the rooms. Also the plumbing and maintenance is wanting in the rooms. "

"Property was completely different than pictures. No Ac / fan. No elevator or escalate. Bathroom was dirty and power outage. We left the property a day early. "