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Grand Elite Hotel Pekanbaru

4.0 star property
Hotel in Pekanbaru with a full-service spa and free breakfast

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Photo gallery for Grand Elite Hotel Pekanbaru

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board
Bar (on property)
Reception
Outdoor pool, sun loungers
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Parking available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Coffee/tea maker
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

About the neighborhood

Map
Komplek Riau Business Centre, Jl. Riau, Pekanbaru, Riau, 28292

What's nearby

  • Ciputra Seraya Mall - 14 min walk - 1.2 km
  • SKA Mall - 5 min drive - 5.0 km
  • Pekan Baru Mall - 6 min drive - 4.2 km
  • Great Mosque of An-Nur - 7 min drive - 5.4 km
  • Riau University - 8 min drive - 6.8 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 31 min drive

Restaurants

  • ‪Sushi Tei Pekanbaru - ‬15 min walk
  • ‪Kk Siantar Man - ‬1 min walk
  • ‪Local Pantry Cafe & Resto - ‬2 min walk
  • ‪Sushi Queen- sushi & bento - ‬7 min walk
  • ‪Kedai Kopi Massa Kok Tong - ‬1 min walk

About this property

Grand Elite Hotel Pekanbaru

Upscale hotel
Free full breakfast, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Grand Elite Hotel Pekanbaru. Treat yourself to a massage at the onsite spa. The on-site restaurant, Pepito Restaurant, offers breakfast, lunch, and dinner. Yoga classes and fitness classes are offered at the gym; Grand Elite Hotel Pekanbaru also has a business center, a steam room, and a sauna. In addition to a hot tub, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and free newspapers
  • Massage treatment rooms, tour/ticket assistance, and an elevator
  • Luggage storage, concierge services, and a 24-hour front desk
Room features
All 145 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Indonesian

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Novotel Pekanbaru

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  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 97 reviews
The price is SAR 176
SAR 212 total
includes taxes & fees
31 Mar - 1 Apr
Novotel Pekanbaru

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (IDR 5000 per night)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Pepito Restaurant

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 231880 per night
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: IDR 120000 per vehicle (one-way)
  • Self parking fee: IDR 5000 per night
  • Rollaway bed fee: IDR 231880 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Elite Pekanbaru Pekanbaru
Grand Elite Hotel Pekanbaru Hotel
Grand Elite Hotel Pekanbaru
Grand Elite Pekanbaru
Grand Elite Hotel Pekanbaru Pekanbaru
Grand Elite Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Does Grand Elite Hotel Pekanbaru have a pool?

Yes, this property has an outdoor pool.

Is Grand Elite Hotel Pekanbaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Elite Hotel Pekanbaru?

Self parking is available for IDR 5000 per night.

What time is check-in at Grand Elite Hotel Pekanbaru?

Check-in start time: 2 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Grand Elite Hotel Pekanbaru?

Check-out is at noon.

Does Grand Elite Hotel Pekanbaru provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 120000 per vehicle applies.

Where is Grand Elite Hotel Pekanbaru located?

Situated in Pekanbaru, this spa hotel is within a 15-minute walk of Raya Mosque and Ciputra Seraya Mall. Pekan Baru Mall and Riau Cultural Park are also within 3 mi (5 km).

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Grand Elite Hotel Pekanbaru Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 13 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Wen Jye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
호텔스 닷컴으로 예약하고 갔는데, deposit을 내야 한다고, card 결재를 하더니,,,, 다음날 카드 취소가 안 된단다.... 영업일 4일 이후 환불된다고 해서 오긴 왔는데,,,, 아직까지 안되서 전화해서 물어보니, 이제는 14일을 기다리란다.... 설마 4성급 호텔이 사기를 치진 않을거고,,, 기다리기는 하는데,,,, 일처리가 정말 맘에 안든다...
Stayed 1 night in Oct 2019

10/10 Excellent

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Grand elite hotel
Amazing staff and comfortable stay. Outstanding SPA to pamper you. Also near amenities.
Stayed 3 nights in Aug 2019

6/10 Okay

wong

Aircon condition need to be improved.. not cold at all as being preset to 26c..
Stayed 1 night in May 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Spaceous rooms in good location
The hotel is older but rooms are decently sized. It is conveniently located in a precinct with easy walk to several restaurants and shops.
Stayed 1 night in Apr 2019

10/10 Excellent

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in grand elite hotel
Good counter and friendly staff, good amenities and walking distance to shopping Malls
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Rama Murthy

Liked: Staff & service, property conditions & facilities, room comfort
Spacious rooms & value for money
Nice hotel with spacious rooms and Lobby. Breakfast is just nice. Attached spa and fitness centre. Would like to stay again.
This review was submitted before 2018 and has not been verified.

8/10 Good

Chow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an easy choice for Pekanbaru
a medium sized hotel with Spa and Karaoke, located near Mall Ciputra area. easy to find foods. 'Masa Kok Tong' and 'Seafood Lily' is within walking distance from the hotel
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Mshiful

Liked: Staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
食事に便利
バスタオルが古い。 シャワーの出が悪い。 部屋が暗すぎる。 立地は良い。
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
spacious room
spacious room ! location is a bit out but still not that difficult to get a taxi
This review was submitted before 2018 and has not been verified.

8/10 Good

GOH, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand elite hotel stay
Short business trip. Good customer service and amenities nearby.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

teguh

Liked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Hew, Jakarta

Value For Money
Clean, Comfortable and Large
This review was submitted before 2018 and has not been verified.

8/10 Good

GOH, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
Great staff and hotel facilities.
This review was submitted before 2018 and has not been verified.

8/10 Good

Teng Yeow, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi service
It feel good, just disappointed with the wifi service
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WIFI.
Its good, just that the wifi signal is weak and have problem in the connection in the room. Else I will rate it as perfect for my stay. Hope to see there is an improvement to the wifi when I visit again
This review was submitted before 2018 and has not been verified.

8/10 Good

Budi Santosa, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bagus dgn harga competitif
Hotel secara keseluruhan oke, kamar cukup luas dan bersih ,dekat kota
This review was submitted before 2018 and has not been verified.

8/10 Good

Dede, Dumai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel di tengah kota
Letak hotel agak masuk ke dalam dari jalan Riau sekitar 200 m, sekeliling hotel banyak ruko2 menjual makanan.
This review was submitted before 2018 and has not been verified.

8/10 Good

henry, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Grand Elite
Good and friendly service. Close proximity to amenities. Good Spa and massage services
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is friendly and courteous. Good security system. Good spa service available.