6/10 Okay
Mindy S.
1 February 2025
Liked: Cleanliness
Mediocre in my assessment.
This property while in a great location for anyone golfing at True Blue or Caledonia, was mediocre at best. The unit itself needs updating. The toilet in the Master Bath had to have the back taken off to stop the water from running. The check in process is awkward - if coming from the south, you have to pass the turn for True Blue to pick up the keys and then drive back. Same with the checkout procedure. A keypad would be much easier for all guests. In the brochure that we were given with the passwords for all of the units that Brittain Resorts manages, the password for our unit was incorrect necessitating a phone call to the office. I received a text and phone call promoting Brittain Resorts and attending "only a one hour" meeting to join the club or whatever. I didn't want or need to be solicited for anything while there. One week before driving there, our unit was changed due to "maintenance" needing to be done on the original unit that we booked. The original booking was for a 3 BR, 3 BA unit with king beds in each BR. What we got was a 3 BR, 2BA unit with 1 king, and 2 sets of twins. While these are primarily annoyances, as I said, the gist of the matter was that this was mediocre at best. I will do my best to never book again a property that is managed by Brittain Resorts.
Mindy S.
Stayed 3 nights in Jan 2025