2/10 Terrible
LATEE
Traveled with family
16 January 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely not a 2 star hotel… it should be 0.5 star! Pictures online do not match the actual hotel rooms. The entire hotel reeks of insecticide and it’s worse in the rooms. The fumes were so heavy it made my lungs burn, then imagine the heats on because it’s 20-30 degrees outside.
I slept on top of the bed fully clothed, using my NorthFace as a blanket. Woke up in the mornings with a headache. And that was the 2nd room I was given, the 1st room they tried to give me was so bad, I took pictures. Property manager was never around, refused to speak with me but adamantly refused to issue refund or even relocate me to another hotel due to my asthma being exacerbated with the combination of insecticide and the heater being on. There’s garbage all around the hotel, it smells. The side door to parking lot is not locked, anyone can walk in…. So much more to say, but I think you get the just of this hotel.
The worst thing was Expedia, not assisting me in hotel relocation. They said I don’t meet their criteria. I explained to them the health concerns I had with asthma being the reason I left the smoke filled air from the Palisades fire in California, just to come here to smell insecticide mixed with heat. I used my inhalers more in the Days Inn by Wyndham Parsippany than I did in Los Angeles.
LATEE
Stayed 4 nights in Jan 2025