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"Great staff"

"We stayed two nights and had a delightful experience. The staff were exceptionally friendly and accommodating, making us feel truly welcome from start to finish. The food was excellent, featuring a diverse menu that catered wonderfully to various tastes. We thoroughly enjoyed the variety and quality of meals provided. Additionally, our rooms were very clean and tidy, which added to our comfort. We're eagerly looking forward to our next visit and would wholeheartedly recommend this place to anyone seeking a friendly, delicious, and clean getaway. We will definitely come back again!"

"We stayed there one night on our way to Ella. Nice location. Great view. Very good customer service. Kids enjoyed there large pool.breakfast was amazing. So Many food varieties. They had a place where they make Yara tea which you have not seen any other hotel breakfast. Definitely a hotel worth the price. "

"We recently stayed at the Kandy Citadel Hotel and had a wonderful experience. The rooms were comfortable, well-maintained, and offered a pleasant stay. I want to give a special mention to Sadun Fernando, one of the servers, who provided exceptional service. His attentiveness and friendly demeanor made our breakfast experience even more enjoyable. Overall, I highly recommend Kandy Citadel Hotel for its excellent hospitality and beautiful setting."

"Amazing place. If they only could have jacuzzi or hot tub. Swimming pool amazing but water not so warm. "

"Right across from Lake Kandy. Traffic is heavy outside at times. You can walk to the temple, and most any place in town. Staff is very helpful & anxious to serve"

"This hotel has spacious rooms and lovely windows to look over the city. What was absolutely outstanding was the customer service and genuine care from staff. We needed to extend our stay on our day of check out after being hospitalised in kandy. The staff organised everything and even waited until we were discharged from hospital at 1230AM to hand deliver us our room key and make sure we got in safe. "

"Great service by friendly staff. Food was delicious and location and views are breathtaking "

"Great hotel"