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"I booked this hotel seven months in advance, primarily to watch the Giro. When we arrived at the hotel, we found it was closed for the season. We missed the Giro and had to scramble for a room. They wasted a day, and the primary purpose, of my vacation. Then it took me a month to get my money back because they apparently ignored Travelocity's attempts to contact them. The owners of this hotel are scum, and you would be foolish to rely on Travelocity when they tell you that the room is booked and...

"We only stayed for one night but loved the hotel and would definitely come back. It was a short bus ride from the airport and then all the shops/restaurants/attractions were within walking distance so the location was perfect. The staff were lovely and friendly here. We also had a drink in the bar as we wanted to sit in the bar/lobby for a while as it was just so nice. Our room was a decent size and just overall a lovely stay here."

"Most beautiful views I’ve ever seen! "

"Great location in the heart of Verona ! Walkable distance to every major attraction in the city. Staff was super friendly and helpful. The room was very clean and nice. They had a good variety of breakfast in their buffet. I would definitely stay here again !"

"easy to access and walkabke to all tourist spots. Also, 10-15 minutes from the train station."

"This is probably the best hotel I've stayed in. I didnt actually realise I'd booked a 4* but you cpuld certainly tell. Someone took my bag at the door and to my room. The location is absolutely ideal. Perfectly between everything. As a solo traveller the room was just right and i had everything I could need. I would absolutely recommend this place to anyone and hope I can return soon!"

"Hotel is in a great location in the old town. Despite being central, I didn't feel that my room was overly noisy. The hotel decor and rooms are a little dated and in need of modernisation and some minor repairs, but everything was clean and tidy. The reception and dining staff were very friendly, and I think the restaurant was reasonably priced. The spa is excellent. "

"Stayed in this hotel for a single night as part of a tourist trip around Verona and lake Garda. This hotel is absolutely wonderful. The staff were super friendly and polite. They helped us book a restaurant in town for dinner. Breakfast was also excellent. Hotel was clean and modern inside. Highly recommend staying here. "