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Esplendor Panama

3.5 star property
Family-friendly Panama City hotel in Bella Vista with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Esplendor Panama

Outdoor pool
Property entrance
Breakfast, lunch and dinner served
Bathroom sink
Breakfast, lunch and dinner served

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Parking included
  • Housekeeping

Room options

Standard suite

  • Sleeps 2

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 4

About the neighborhood

Map
Ave Samuel Lewis Y Calle Gerar, Panama City, Panama

What's nearby

  • Via Espana - 3 min walk
  • Avenida Balboa - 13 min walk
  • Cinta Costera - 17 min walk
  • Multiplaza Pacific Mall - 3 min drive
  • Albrook Shopping Mall - 4 min drive

Getting around

  • Iglesia del Carmen Station - 5 min walk
  • Panama City Passenger Station - 15 min drive
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 11 min drive

Restaurants

  • ‪Costa Azul - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Habano's Cafe - ‬4 min walk
  • ‪Beirut - ‬3 min walk
  • ‪Hanjip Authentic Korean BBQ - ‬3 min walk

About this property

Esplendor Panama

Family-friendly hotel near Via Espana
Close to Avenida Balboa and Multiplaza Pacific Mall, Esplendor Panama provides a free breakfast buffet, a poolside bar, and a garden. Treat yourself to a body treatment or other spa services. The on-site restaurant offers breakfast, brunch, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • ATM/banking services, a porter/bellhop, and multilingual staff
Room features
All 100 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and separate sitting areas.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with premium channels
  • Separate sitting areas, separate dining areas, and full-sized refrigerators/freezers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Cribs/infant beds available
  • Full-sized refrigerator
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (398 square feet)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body treatments
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds available
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per night
Cribs are available on request at the property

Important information

Optional extras

  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Esplendor Hotel Panama
Esplendor Panama
Esplendor Panama Hotel
Esplendor Panama Hotel
Esplendor Panama Panama City
Esplendor Panama Hotel Panama City

Frequently asked questions

Does Esplendor Panama have a pool?

Yes, this property has an outdoor pool.

How much is parking at Esplendor Panama?

Self parking is free at this property.

What time is check-out at Esplendor Panama?

Check-out is at noon.

Does Esplendor Panama provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Esplendor Panama located?

This family-friendly Panama City hotel is located in the entertainment district, within a 5-minute walk of National Shrine of the Heart of Mary and Via Espana. Avenida Balboa and Cinta Costera are also within 1 mi (2 km). Iglesia del Carmen Station is 5 minutes by foot and Vía Argentina is 12 minutes.

Esplendor Panama Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 147 reviews" "
Rating 8 - Good. 50 out of 147 reviews" "
Rating 6 - Okay. 16 out of 147 reviews" "
Rating 4 - Poor. 12 out of 147 reviews" "
Rating 2 - Terrible. 11 out of 147 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Dossa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine but Internet never worked for the duration of my stay. People choose the venues to make sure that technology will not fail them.

10/10 Excellent

ll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Suite
Really enjoyed our stay at esplendor. Would definitey recommend. We were told by other travelers in panama city that for the same price they got a small basic room. Ours was a 1 bedroom suite with kitchen --it was a condoloft- high ceilings, floor to ceiling windows.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location!
The hotel room was very big - apartment style - with kicthen, work area, living room, bedroom, 2 bathrooms + washer & dryer. The lighting in the room was not enough and on top of that, among the available light sources, some of the blubs were burnt out and light switches did not work so it felt a bit dark. The breakfast, which was included was great. Good location. Most taxi drivers do not know of this hotel even though it is the tallest building in El Cangrejo/Bella Vista area and so it might not be easy getting to the hotel. Just say it is close to the Mariott Hotel + Casino and it is literally less than a 5 min walk from there.

8/10 Good

Pam, Sandy's Bermuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for friends and business personal.
I found the Esplendor a very comfortable place to stay. Spacious room with great view from the 27th floor. Helpfully and friendly staff.Great location within the city. Near supermarket, resturants, shopping mall, casino, varity of stores all within walking distance.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel make money on the site as charging guest
They have to many hidden fees.Every person going to visit your room even for 20 minutes they charge you 50$ and they charge tax on it. They dont have a GYM and pool is so small you can"t swim

10/10 Excellent

NIKKI, The Bahamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay in Panama
The hotel was very clean and the hotel staff very friendly and helpful they also speak English good. It in a safe walking area with plenty shop and restaurant in the area. I really enjoy my stay and i would and will choose and recommend this hotel again.

2/10 Terrible

Magnus

Disliked: Staff & service, room comfort
False advertising
A colleague and I booked a two-room suite, only to find upon arrival that there were no such rooms left. The extra bed they sent to the room was extremely small and uncomfortable, and no apology or discount was offered. While the hotel was nice, the service was terrible, and even though it's just a year old there was clearly maintenance needed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel i have never slept in such nice fresh clean bed sheets in a hotel before. We had a hole apartment with great views.

10/10 Excellent

RANAE, Edwardsville, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT PLACE TO STAY IN THE CITY
I was somewhat leary about some of the reviews that past guest had made. There were some good reviews as well as some negative ones. Despite all, I decided to take a chance on the hotel. What a smart move. The rooms condos were very spacious and well done. I stayed on the 37th. floor (3701) & had a view that was breath taking. The hotel provided free wi-fi as well as a computer with a printer for those who didn't have a lap tap. I took advantage of the spa service as well as the restaurant. Both were well worth the money. If you try dining @ the restaurant you must try the taste menu paired with the wines. It left me with a smile. If I choose to stay in the city Esplendor Panama would be the place. The staff was very accommodating.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great Room, Lousy Service
Overall, I loved my stay at Hotel Esplendor. For a reasonable price, we got a beautiful 1 bedroom suite with a stunning view of the city, modern amenities, a super luxury master bathroom, and even a second bathroom. But the hotel was missing a lot in terms of service. First of all, the hot water in the shower was almost non-existent in the morning. Secondly, the service, while friendly, was inept. We asked for a wake up call on 3 different mornings and never got it. We also signed up for a tour of El Valle, which was a joke. Our "tour guide" barely spoke English and didn't even know how to get there! Finally, the phone system was messed up, making it impossible to place a local call. Finally, they messed up our bill and tried to charge us again despite having paid the price in full on Hotels.com. Bring your reciept with you!!!! Esplendor is a great place to go to if you know the city and only need a great apartment for a few nights, but don't expect anything in terms of customer service.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The Esplendor
The hotel was beautiful with a great location in the financial district and in the City. The Hotel was clean and comfortable. However, the kitchen did not provide silverware or plates. In addition, the service was mediocre and some of the staff was not as helpful as they should have been.

6/10 Okay

Isabel, Toronto, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Esplendor hotel - suite is a full condo
Spent 3 days there last week. My room was a 600ft condo, complete with kitchen, office, living room with TV, powder room, separate bedroom with TV, closet, chest of drawers, glass shower, two sinks, and private toilet - all with high end finishes. The level below reception is quite cool and chic with it's own bar, and restaurant with reknown chef. My last dinner consisted of a 7-course tasting menu with accompanying wines and absolutely splendid service. A must if you're visiting Panama. The hotel also had a wonderful masseuse, Elvira. The only thing I found extremely lacking was the service, and the fact that when you spoke to staff in correct and fluent Spanish, they refused to reply. The latter was something several of us noticed over several days.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had a nice stay at the Esplendor. We stayed in a 2 room suite that was very comfortable (good beds, but otherwise cheap furniture). The staff was extremely accommodating and friendly. Would definitely stay here again.

6/10 Okay

Mona, Houston, TX, USA

Disliked: Cleanliness
Nice view that is it .
It was Ok Hotel. It has a good location but it does not have facilities in the hotel. Like a computer center, a gym , a swimming pool. Very nice view.

4/10 Poor

Ekaterina, Panama

Disliked: Cleanliness, staff & service, property conditions & facilities
a list of failures of the service
1. I moved in Esplendor hotel to celebrate my birthday, i warned receptionist about it several times that i would like everything to be perfect. 2. the bathroom door in my room # 1301 was absent (there was just no door) 3. my used glass remained dirty on the kitchen for 3 days i stayed in the hotel 4. the second day i had to ask for towels as there was none after so called (cleaning up my room) 5. though hotel has 3 or 4 parking floors in the building, guests do not have a direct access to it, so if you have a car, you have to pay 1-2$ for valet parking every time you come to the hotel during the day.... i had to do it 3-4 times a day.... 6. i had flowers with me, but my request for a vase was ignored as i was told that the hotel didnt have a single one..... 7. for bathrobe i had to ask for 3 times when the last time i mentioned the broken door, so only after that they've sent me a kit with slippers Hope the administration will pay attention to the quality of service of their hotel

6/10 Okay

Elsa, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception
The hotel was very nice but the reception was not extremely bad. We waited for about 20 minutes to register with the receptionist who was busy on his computer and ignored us completely. When another regular guest arrived asking why we were waiting and assuming we were booking in a large group we told him that no-one was helping us to get our room key. We were just ignored despite having paid for a room for two nights. He then had to call someone else from the management he knew personally who eventually got us booked in. A bad start to our stay!

8/10 Good

Pablo, Buenos Aires, Argentina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Hotel is pretty good
The only problem is that they gave us an occupied room. The rest was perfect.

4/10 Poor

Claudia, Brazil

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disorganised
We arrive early in the morning and the check in was only at 3:00 pm. They tell us to make a city tour until waiting. When we came back, there were no room avaiable for us ( 4 people and only one room with one king bed). We stayed at this room with an extra bed (3 sleeped at the king bed). But first they gave us a private room, so I had to move after I was already sleeping!!!! They brought the wrong luggage, so my husband has to go down and look for ours. It hasn't enought towels, and they didn't bring more even after I asked by phone.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning,unbelievable, worth it all the way!
Wow! I will certainly make Esplendor my hotel of choice in Panama. Coming from New York city, it aas up to par with the best boutique hotels on NY. Wow

2/10 Terrible

Tricia, Bahamas

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont even think about Hotel Esplendor Panama
The problems we encountered with the Hotel Esplendor include, but are not limited to, the following inconveniences: -The 2 bedroom suite we booked was not ready on arrival at 8pm, nor were any other rooms, since they had not been serviced due to a “lack of staff”. After waiting approximately 30mins they gentleman on reception suggested we went down stairs for something to eat while he tried to resolve the situation . We understood this to be a complimentary gesture, but the hotel insisted that we paid for this meal when we checked out, saying there was no record of such an offer. We refused. When we returned to the reception area there was no change in the situation and we were eventually offered two separate rooms : myself and two teenage daughters in one room, with my husband i in another room elsewhere. The following morning we were advised that a room would be available at 10a.m. We packed our suitcases ready for them to be moved to the new suite and left the hotel. When we returned at 3.pm the suite we had been allocated had been given to someone else. After another endless wait , and frequent requests to speak to the hotel director/owner and despite the hotel not being full and having plenty of rooms available we were shown a very dirty suite 19 hours after our check-in. We waited a further hour for a clean suite to materialise. This suite had no pillows or towels,crockery, cooking utensils or cutlery despite at least 5 requests. We obtained a hairdryer, iron and ironing board on the 4th day. The four of us shared 6 coat hangers for the duration of our stay. - The safe did not work, but was eventually repaired. - The people next door had a party until 2.30 am on the first night in the suite,there was an even noisier party the following night which resulted in security being called . We asked to be moved elsewhere, but the hotel said that these people were checking out. They lied . The same people were partying on their balcony, admittedly much quieter, for the duration of our 6 day stay -Getting the reception desk to answer the phone was only successful for 30% of the calls made. There were no phones in our bedrooms -Maid service was not provided on the 3rd day until 8pm in the evening, after 5 requests for the room to be cleaned. - The car organised through the hotel to take us to the airport failed to appear, despite the receptionist’s constant shrugs. -They could not find our debit card details on check out and could not confirm whether any charges had been debited to it for expenditure. We have travelled extensively around the world for many years and have never encountered such appalling standards of cleanliness, service or consideration. The experience ruined our stay in Panama. Since we had prepaid for the 6 day stay we were unable to move to another hotel without incurring another hotel bill for this period. Our constant requests to speak to the hotel manager, or owner, were ignored. They simply didn’t care.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
esplenda not so splendid
two taxi drivers could not locate! staff at front desk was not helpful nor did they have accurate information or seem to want to help us. could be language barrier. hotel bar and restaurant were totally empty. complimentary breakfast did not even have coffee or napkins!!!

8/10 Good

Philippe, Mexico

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It's just OK
Esplendor was probably built targeting long term stays (15 days +) as rooms are very large and have kitchen, microwave & fridge. It is located in a quiet area close to banks and only 2Km away from a nice shopping mall (Multiplaza Pacific). It has an excellent french restaurant in its lobby and a couple other options at a walking distance (Libanese, Sports bar & a Casino). Continental breakfast + eggs & pancakes are included. Gym is basically useless as it's two only treadmills are broken. Swimming Pool is just for leisure and lacks umbrella's so you better wear sunblock. Service is nice & friendly.

6/10 Okay

abbie, michigan

Liked: Cleanliness, property conditions & facilities, room comfort
OK, Not my favorite
The rooms are huge - really huge and well decorated contemporary style. The location is great and near many decent restaurants. Breakfast is included - it is ok. When we arrived at the hotel, no one helped with luggage which seemed kind of odd. We arrived around 9 am and could not have early check which we understand that is not always possible. However, for a price, they could arrange for early check in. The hotel offers their own taxis which are extremely expensive. They aren't keen to call a yellow taxi either. It is best to just catch a yellow taxi down the block. We try a new hotel for one night when we are in Panama City just to be sure we aren't missing something terrific, but this probably wouldn't be one of my top picks.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
A fine experience
The breakfast was OK. However, the breakfast room could not handle the crowd at rush hour. The rooms were spacious and clean but they seem to have a shortage of towels. The main restaurant at the hotel was fantastic (open for lunch and dinner only)