4/10 Poor
Nanci K., Cincinnati, OH
25 November 2024
Disliked: Cleanliness
Keep looking.
We've booked multiple condos in Florida over the years and this one was, by far, the most disappointing. The unit is neglected and in desperate need of updating. The good: it's a large corner unit with lots of windows, a great balcony that wraps around to the front of the building. 3 bedrooms with king beds and 2 full baths. The beach is great and the pool and hot tubs were well kept and lovely. The Gulf Crest office staff was excellent and helpful even though this unit is managed by another company. The bad: communication wasn't great. We were not given the correct gate code or the proper instructions to connect to the wifi. The ugly: the bathrooms are outdated. The drain in the primary shower drains so slowly you end up standing in ankle deep water. The primary bed was uncomfortable and so noisy making it impossible to get a good nights sleep. All of the furniture is old, cheap and dirty. The floors were filthy. We could barely open the freezer door because of the excess frost from the ice maker. The love seat in the living room was covered in urine and the smell was overwhelming. The living room tv is way too small for that large room (about 24"). There was a rain storm with high winds that brought about leaking from the ceiling and plaster was falling to the floor. It was evident it was an existing issue that hadn't been addressed. We made a call to the owner of the mgmt comp and they did quickly address the freezer and the love seat. It's a sad, neglected unit.
Nanci K.
Stayed 5 nights in Nov 2024