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Hotel Ilusion Calma & Spa

3.0 star property
Mediterranean Palma de Mallorca hotel in Can Pastilla with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ilusion Calma & Spa

Terrace/patio
Desk, free WiFi, bed sheets
Reception
Indoor pool, outdoor pool, sun loungers
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Pool View

Desk, free WiFi, bed sheets

Double Room, Pool View

Highlights

Balcony or patio
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony or patio
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Desk, free WiFi, bed sheets

Single Room

Highlights

Balcony or patio
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room (2 adultos + 1 niño)

Triple Room (2 adultos + 1 niño) | Desk, free WiFi, bed sheets

Triple Room (2 adultos + 1 niño)

Highlights

Balcony or patio
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Carrer de Horaci, 5, Can Pastilla, Palma de Mallorca, Mallorca, 7610

What's nearby

  • Platja de Can Pastilla - 6 min walk
  • Playa de Palma - 8 min walk
  • Palma Aquarium - 19 min walk
  • Port of Palma de Mallorca - 14 min drive
  • Cathedral of Santa Maria of Palma - 14 min drive

Getting around

  • Marratxi Pont d Inca Station - 9 min drive
  • Son Costa-Son Fortesa Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 7 min drive

Restaurants

  • ‪Purobeach Palma - ‬8 min walk
  • ‪Bar Troyen - ‬4 min walk
  • ‪KFC - ‬6 min walk
  • ‪Las Brasas - ‬1 min walk
  • ‪La Payesita - ‬4 min walk

About this property

Hotel Ilusion Calma & Spa

Hotel near Playa de Palma
Located close to El Arenal Beach, Hotel Ilusion Calma & Spa provides a poolside bar, a terrace, and an arcade/game room. Treat yourself to a body treatment, a massage, or a facial at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Continental breakfast (surcharge), bike rentals, and luggage storage
  • A TV in the lobby, a front-desk safe, and a billiards/pool table
  • A 24-hour front desk, tour/ticket assistance, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 190 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch TVs with satellite channels
  • Balconies or patios, heating, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Ilusion Calma & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Entertainment

Onsite entertainment and activities

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 15 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Turkish bath/hammam

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Outdoor space

  • Balcony or patio

More

  • Desk
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 per person
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

D-H Calma
D-H Calma Hotel
D-H Calma Hotel Playa de Palma
D-H Calma Playa de Palma
Hotel Calma Playa de Palma
Calma Playa de Palma
Hotel Ilusion Calma Playa de Palma
Ilusion Calma Playa de Palma
D H Calma Hotel
Hotel Ilusion Calma
Ilusion Calma
Hotel Calma
Hotel Ilusion Calma Spa
Ilusion Calma & Palma Mallorca
Hotel Ilusion Calma & Spa Hotel
Hotel Ilusion Calma & Spa Palma de Mallorca
Hotel Ilusion Calma & Spa Hotel Palma de Mallorca

Frequently asked questions

Does Hotel Ilusion Calma & Spa have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hotel Ilusion Calma & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ilusion Calma & Spa?

Hotel Ilusion Calma & Spa doesn't offer parking.

What time is check-in at Hotel Ilusion Calma & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Ilusion Calma & Spa?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Ilusion Calma & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Ilusion Calma & Spa located?

Located in Can Pastilla, this spa hotel is 0.4 mi (0.7 km) from Playa de Palma and within 6 mi (10 km) of El Arenal Beach and Plaza Espana. Cathedral of Santa Maria of Palma and Porto Pi Centro Comercial are also within 9 mi (15 km).

Hotel Ilusion Calma & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 102 out of 338 reviews" "
Rating 8 - Good. 124 out of 338 reviews" "
Rating 6 - Okay. 70 out of 338 reviews" "
Rating 4 - Poor. 27 out of 338 reviews" "
Rating 2 - Terrible. 15 out of 338 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bernie, Hornchurch

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting the ilusion for several years and will continue to return due to the warmth and service received from the excellent staff. The food and drinks are perfectly acceptable for all inclusive and the rooms are clean and comfortable.
Stayed 7 nights in Sep 2024

6/10 Okay

Nicole

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was clean and food was labeled well and very good for those with allergies and dietary restrictions. They however put us in a handicapped room and our room had no stall for the shower so water was everywhere. Our balcony door did not have a handle to open from the outside so I almost got stuck outside, if it were not for my friend being in the room at the time. The hotel is also limited with no shop for supplies like sunscreen. The receptionist recommended us the pharmacy two doors down which sold it for minimum 20 euros while after exploring I found venders a 5 min walk away which sold it for 4 euros. The pool is smaller than what pictures show online but it is very clean. The spa was nice but the hot tub was only luke warm. After telling the receptionist they tried fixing it but it still was not hot
Stayed 2 nights in Sep 2024

6/10 Okay

Victoria

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This property did not look like the photos, I am glad we only stayed 1 night as a stop over from the airport. The area was not the nicest looking. Our room was large, but very bare, and the bathroom was a bit dirty. Check out was easy.
Stayed 1 night in Sep 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight as planned as flught arrived late in day. The staffs were very friendly and helpful. The buffet breakfast was very hood with lots of choice. The bathrooms could have been cleaned better.
Stayed 1 night in Aug 2024

10/10 Excellent

Ellen and Young-Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sasa

Liked: Staff & service, property conditions & facilities
Great service and staff....would highly recommend stay there
Stayed 6 nights in May 2024

10/10 Excellent

Siqi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and delicious food.
Stayed 6 nights in May 2024

2/10 Terrible

Van

Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
Great hotel in a great location. Good facilities and reslly friendly and helpful staff. Good selection of food.
Stayed 3 nights in Mar 2024

8/10 Good

Debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 313 had a constant smell of cooking. It was warm so balcony door open. Noisy early mornings, refuse trucks most days. Food hit and miss. Lunch was better than dinner. Sausages and bacon revolting. Jacuzzi was luke warm. Indoor pool was lovely. Didn't use outdoor ,too cold. Didn't appear to have snacks in between meals. Maybe only high season.
Stayed 5 nights in Mar 2024

8/10 Good

Julija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & spacious hotel. Near to airport. Pleasant, friendly and funny staff. Good entertainment team. Great acts from outside ( Tony? - Mentalist, and Fausto - singer). Compliments to the chefs and kitchen staff for making delicious meals every day, plenty of variety and choice. Looking forward to visiting again.
Stayed 7 nights in Mar 2024

10/10 Excellent

Carlos, Saint Cloud

Stayed 2 nights in Mar 2024

10/10 Excellent

Elinor

Liked: Cleanliness, staff & service, property conditions & facilities
I asked for a quiet room and I got one, easy check in, lovely modern room
Stayed 1 night in Mar 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned after a five days break. Staff were all so friendly lovely hotel central to everything. Food lots of choice would recommend
Stayed 4 nights in Nov 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good to relax
Stayed 2 nights in Nov 2023

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Cockroaches and poor air conditioning
The quality of the hotel aligns with the price but I had multiple cockroaches in the room each night. We were not leaving the balcony door open so they were coming from within the hotel. The air conditioning is poor, despite having it as cold as possible with the fan as high as possible the room was so hot we couldn’t sleep. Lying sweating, with no covers while unsure if there were cockroaches you had failed to kill was wholly unpleasant.
Stayed 2 nights in Jul 2023

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really friendly and property is clean! Good range of drinks! Overall a really nice trip!
Stayed 3 nights in Jun 2023

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calma spa hit the spot
Very friendly reception staff This hotel was spotless Great variety of food as we where all inclusive
Stayed 1 night in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2023

6/10 Okay

Janice

Traveled with family
Liked: Cleanliness, staff & service
Awful food
Room was great , service quite good. Main disappointment was the food. Not good, not much choice and not quality. Food always looked the same , everything covered in oil, yuk. Would not go back to hotel purely because of the food.
Stayed 6 nights in Apr 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay would highly recommend
Stayed 5 nights in Mar 2023

10/10 Excellent

William, London

Stayed 7 nights in Mar 2023

8/10 Good

Tia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and clean, spacious rooms and friendly staff - would stay again
Stayed 4 nights in Sep 2022