Grupotel Acapulco Playa - Adults only

4.0 star property
Adults-only beach hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Acapulco Playa - Adults only

Double Room, Balcony, Sea View | Minibar, in-room safe, desk, laptop workspace
Indoor pool, outdoor pool, sun loungers
View from property
Lounge
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is SAR 237
SAR 267 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Single Room, Balcony

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, Balcony

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Double Room, Balcony, Partial Sea View

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 20 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room Single Use, Balcony

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

Premium Double Room Single Use, Balcony, Partial Sea View

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 20 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610

What's nearby

  • Playa de Palma - 2 min walk - 0.2 km
  • Palma Aquarium - 16 min walk - 1.4 km
  • FAN Mallorca Shopping - 8 min drive - 6.3 km
  • Platja de Can Pastilla - 9 min drive - 2.7 km
  • El Arenal Beach - 10 min drive - 2.6 km

Getting around

  • Marratxi Poligon Station - 14 min drive
  • Son Costa-Son Fortesa Station - 17 min drive
  • Palma de Mallorca Airport (PMI) - 14 min drive

Restaurants

  • ‪Restaurante Tabana - ‬3 min walk
  • ‪Bikkini Beach - ‬2 min walk
  • ‪Massilia - ‬10 min walk
  • ‪Zur Krone - ‬10 min walk
  • ‪Alfaro Beach - ‬4 min walk

About this property

Grupotel Acapulco Playa - Adults only

Upscale eco-certified hotel near El Arenal Beach
Take advantage of a poolside bar, a terrace, and a garden at Grupotel Acapulco Playa - Adults only. Active travelers can enjoy cycling at this hotel. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and an area shuttle
  • An elevator, a front-desk safe, and a 24-hour front desk
  • Concierge services, a TV in the lobby, and tour/ticket assistance
Room features
All 180 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Balconies, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 10 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-543

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Adults Only
Grupotel Acapulco Playa Adults only
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Palma de Mallorca
Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Acapulco Playa - Adults only have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Grupotel Acapulco Playa - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Acapulco Playa - Adults only?

This hotel doesn't offer parking.

What time is check-in at Grupotel Acapulco Playa - Adults only?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Acapulco Playa - Adults only?

Check-out is at noon.

Where is Grupotel Acapulco Playa - Adults only located?

Offering direct access to the beach, this Palma de Mallorca hotel is within 1 mi (2 km) of Playa de Palma and La Porciuncula Church. El Arenal Beach and Platja de Can Pastilla are also within 2 mi (3 km).

Grupotel Acapulco Playa - Adults only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 172 reviews" "
Rating 8 - Good. 63 out of 172 reviews" "
Rating 6 - Okay. 19 out of 172 reviews" "
Rating 4 - Poor. 3 out of 172 reviews" "
Rating 2 - Terrible. 0 out of 172 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ehsan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

6/10 Okay

Bryan

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel cant complain would stay again.
Stayed 6 nights in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay 5☆
We had a wonderful stay at the Grupotel Acapulco the service/staff are excellent .. friendly, helpful & very profesional. We had a side facing room with partial sea view & lovely balcony The food was delicious with so much choice. We look forward to a return visit as soon as possible. The only negatives were .. the room was rather small for a superior grade room & the hotel don't supply quality bathroom products ( shampoo conditioner etc) But everything else was perfect for us.
Stayed 17 nights in Dec 2023

10/10 Excellent

Marlon Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gary james

Liked: Cleanliness, staff & service, amenities
Loved the location ,next to beach
Stayed 3 nights in Sep 2023

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Stayed 6 nights in Aug 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 1 night in May 2022

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. the staff were all very helpful and friendly and couldn't be nicer. The breakfast buffet was amazing the options were above and beyond what I expected. The atmosphere was great. The room was small, but we were barley there and would rather be outside enjoying the beautiful view of the ocean. I have no complaints at all and would definitely recommend this hotel.
Stayed 10 nights in May 2022

10/10 Excellent

Denise

Stayed 9 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good, standard 4 star hotel but it's a basic one. The Staff are very helpful and polite and the hotel is clean but I feel like some things a little old. The beds are very squeaky and move about if you roll over during the night. The marble floors in the hallway outside the bedrooms are so tacky that you can hear the squeaking of shoes from every single person that walks outside! And I'm a heavy sleeper! The Spa is not a Spa.They have no services, just an indoor pool/hot tub and Sauna. That was disappointing. All in all a decent hotel but just lacing that extra to compete with the bigger 4-star hotels
Stayed 13 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, quality of the bedrooms is really good and breakfast served is varied.
Stayed 5 nights in Jul 2021

8/10 Good

John Holm

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

EREZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good staff!
Stayed 10 nights in Sep 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’ll recommend it to my friends and family
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc
Stayed 3 nights in Nov 2018

8/10 Good

andrew, Aberdeen UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Right on the beach . lovely area, fantastic breakfast , buffet some nice restaurant and pubs bars near by .
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with lovely staff, great service and food was lovely too!!
Stayed 2 nights in Jul 2018

8/10 Good

Liron, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, pleasant stuff.
The hotel is very nice, rooms are clean and well equipped with new furniture. The hotel charge extra money for using the safe that already part of the room- that looks ridiculous to me and this is the first time I see something like this. the hotel also take 10eur deposit for beach towel- I can understand it but they could just charge the room instead and save the time of handling this.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Nice pool facilities. We would stay again
Stayed 6 nights in Mar 2018

10/10 Excellent

melissa, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in december
Staff were very helpful and friendly. Spa area was very relaxing, was mainly german guest who dont usually wear anything in the spa area which was a shock at first. Rooms are lovely, spacious and clean. Breakfast was a buffet of many options, caters for all which was also very nice. Not much open around this time of year but if you want the hussle and bussle palma is €1.50 away on the bus which stips directly outside the hotel. Overall had a fantastic relaxing trip and would definitely recommend this hotel.
Stayed 3 nights in Dec 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Visited out of sesason in February, restaurant choice limited. Lovely sandy beach. Room was very small but modern and nice sea view from side sea view room. Breakfast very good. Wifi is not included, not even in communal areas, not great in 2017!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Mixed review
Just back from 9 nights in this hotel. The hotel was very nice and clean. When we arrived they said they had upgraded us to a lovely sea view room, but on inspection it was a tiny room that was basically a single. The balcony could only just fit a small table and one chair. Of course we asked the room to be changed and this was done the next morning but it did ruin our first night there. Also the room they moved us to was overlooking the side of the hotel which had a wooded area, try not to stay in the rooms overlooking this. I am not sure what was happening at night time but there were a lot of unsavoury characters hanging around late at night, and making a lot of noise. The up side is the hotel was lovely, the breakfast was fabulous, anything you wanted including omelettes and freshly baked bread. The “adults only” is a good idea as it is very peaceful during the day around the pool. The beach is in such a close proximity it is a perfect place to stay. Also I usually do not say anything about the Wi Fi but it was very expensive to use, even the computer in the reception area you had to pay for the internet.

8/10 Good

Ralph, CAMBRIDGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION ON BEACH FRONT
STAYED 5 NIGHTS OUT OF SEASON. NICE LOCATION, MODERN HOTEL LOVELY BATHROOM WITH LARGE SHOWER. BALCONY OVER LOOKING LARGE POOL (NOT HEATED). FREE NIGHTLY ENTERTAINMENT.