10/10 Excellent
Madi M.
29 January 2025
Liked: Cleanliness
Some of the best hospitality from a rental company!
NOTE: Due to the LA Fires, my party was unable to stay at the Dive-In and were relocated to another Modern Home Services property. This review is focused on MHS's and Jeremy's hospitality. Less than a week before our trip, Jeremy alerted us that the Dive-In was unavailable for our stay, as the homeowner had to evacuate LA and return to his Palm Springs home. Before I could even spiral, he offered for us to stay in another one of their other homes. With some initial hesitation, we took it.I cannot overstate how perfect, atmospheric, and accurate to the listing the other home was. It exceeded our expectations and made us feel pampered during our week there. Although it's not the same property, I have a feeling that same quality would extend toward the Dive-In.In the chaos of the week that we visited Palm Springs (when the fires were just starting to get contained), Jeremy stayed on top of communication and ensured that we had everything we needed as soon as we checked in. The home is lavish, and there's a handy binder that became our guide to understanding hot to heat the spa, etc. Between the binder and Jeremy being a call/text away, we were able to enjoy the home, its lovely amenities, and feel confident in our stay.I cannot thank Modernize Home Services enough for moving us over to another property in this time of chaos, and making sure our vacation happened. I hope to stay at another MHS property soon!
Madi M.
Stayed 4 nights in Jan 2025