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Canopy by Hilton West Palm Beach Downtown

4.0 star property
Hotel with 2 restaurants, a short walk to CityPlace

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Photo gallery for Canopy by Hilton West Palm Beach Downtown

Outdoor pool
Lobby
Rooftop terrace
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
The current price is SAR 1,304
SAR 1,473 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Balcony

View from room

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 92 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton West Palm Beach

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Free WiFi
9.0 out of 10, Wonderful, 1,011 reviews
The price is SAR 1,054
SAR 1,361 total
includes taxes & fees
23 Feb - 24 Feb
Hilton West Palm Beach

About the neighborhood

Map
380 Trinity Place, West Palm Beach, FL, 33401

What's nearby

  • CityPlace - 5 min walk
  • Palm Beach County Convention Center - 8 min walk
  • Clematis Street - 9 min walk
  • Kravis Center For The Performing Arts - 10 min walk
  • Norton Museum of Art - 11 min walk

Getting around

  • Brightline West Palm Beach Station - 13 min walk
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪Rosemary Square Kiosk - ‬6 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪RH Rooftop Restaurant West Palm - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Upscale hotel near CityPlace
Palm Beach County Convention Center and Clematis Street are located near Canopy by Hilton West Palm Beach Downtown, which provides a rooftop terrace, a coffee shop/cafe, and an outdoor entertainment area. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Smoke-free premises, meeting rooms, and a front-desk safe
  • A banquet hall, a 24-hour front desk, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 150 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5-40 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping

Business services

  • 24-hour business center
  • Conference space (3069 square feet)
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Front entrance ramp
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Does Canopy by Hilton West Palm Beach Downtown have a pool?

Yes, this property has an outdoor pool.

Is Canopy by Hilton West Palm Beach Downtown pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Canopy by Hilton West Palm Beach Downtown?

Valet parking is available for USD 38 per day.

What time is check-in at Canopy by Hilton West Palm Beach Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Canopy by Hilton West Palm Beach Downtown?

Check-out is at noon.

Where is Canopy by Hilton West Palm Beach Downtown located?

Located in Downtown West Palm Beach, this hotel is within a 5-minute walk of Palm Beach Atlantic University and CityPlace. Palm Beach County Convention Center and Clematis Street are also within 15 minutes. Brightline West Palm Beach Station is 13 minutes by foot and West Palm Beach Station is 19 minutes.

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Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 647 reviews
Rating 8 - Good. 101 out of 647 reviews
Rating 6 - Okay. 45 out of 647 reviews
Rating 4 - Poor. 23 out of 647 reviews
Rating 2 - Terrible. 33 out of 647 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zoei

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff , nice scenery.
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so welcoming and helpful. Location was perfect!
Stayed 2 nights in Jan 2025

10/10 Excellent

Oliver de la rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Talley

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was lovely, room was spacious
Stayed 5 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Property and rooms are so clean and look brand new! Lots of great amenities like pool, shuttle, bikes, and rooftop bar! Area is right downtown so convenient but not on the nicest part of west palm/definitely not palm beach but right across the bridge.
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, friendly staff and area is very nice too.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, public parking overnight is relatively nearby so not a big issue, outstanding rooms and amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Arminda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay near everything
Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bernie at the front desk did a wonderful job! Though there was a discrepancy that happened at the hotel that could have made for a bad review, Bernie cleaned it up by providing an incentive! Also, Dylan and Santiago at the front desk were pleasant. Room was great! Mila and Felixa the server was good at the banter! Angel at Treehouse served well and the food was delicious! Lastly, Henry and Nathan at Valet made it easy to pick up our vehicle!
Stayed 1 night in Feb 2025

10/10 Excellent

Tishaunna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Amenities
Felt really unorganized. Staff are moody, things were closed and opened at weird times. There’s not enough sun lounges and even when they’re all full, cabana spaces are off limits. Expensive for a basic hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location with great room and view.
Stayed 3 nights in Jan 2024

4/10 Poor

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel has the worst service I've ever experienced -- particularly at the rooftop. Took forever to get a drink, and then forever to check out. Staff often ignored us.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rachive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 5 nights in Oct 2024

6/10 Okay

Leonardo

Good location and interesting property from an architecture standpoint. Management was kind but this hotel was clearly understaffed during our stay. I feel the place requires a bit more attentions in terms of maintenance and service overall.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Love this amazing hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Yasmithe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room decor, the view And the valet service was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in West Palm. I like the area and hotel better than the Breakers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool place. Very modern
Stayed 1 night in Nov 2024

10/10 Excellent

Wenqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay at the canopy by Hilton. especially love the bike they offer. will stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Madelin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Wanda

Liked: Staff & service, amenities, property conditions & facilities
The hotel is very nice, the staff are warm and friendly. The shuttle driver "Bob" super guy. Very helpful. My only compliant is the rugs in the room needed to be cleaned, and the bathroom towels were tattered. Wish they had some vegan options at the two locations to eat at onsite.
Stayed 2 nights in Dec 2024