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"We had booked a room with an extra person and therefore an extra bed. They never gave the extra bed. The room was also not clean. The bathroom door did not close all the way. Overall absolutely not the 4-star hotel that it claims to be. I'd give it a level of 2 star."

"Good set up , good rooms , scenic view. Spa was not operating , should have announced in advance since there are very few places around to spend time, mainly before rainy season. Reception does not have any information about the places around the location."

"Best Property I have ever stayed"

"Buffet was horrible"

"No parking, no room service, bad food."

"Much better than expected in general. Got an upgrade, the room was big, clean and very convenient. The pool at the rooftop was definitely a highlight and provided nice views."

"The rooms were worn out. Fridge was broken. Kept having them come and fix stuff or replace things that weren’t stocked properly. Ac couldn’t keep up. Everything had a dirty appearance. My child spilled on the comforter and the cleaning staff just turned the blanket over to give the appearance of putting on a clean one but the dirty part was just turned to the inside. Very disappointing. The morning breakfast comes with an ear basting performance of people “dancing” in costumes, clogging up the spaces to walk to get your breakfast. Literally was trapped by the breakfast bar with my terrified child for 5 minutes until they finished. It was not at all the peaceful breakfast one needs, unless you enjoy a headache with your toast. I wouldn’t book here again. "

"The hotel was 5 star, the staff was helpful to a point, the Restaurent food was good, only thing We did not like was that hotel did not provide wash cloth in the bathroom and hotel lobby was very slippery for senior citizens. Over all, our stay was ok. "

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