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HOTEL MAYA PALENQUE

3.0 star property
Boardwalk/promenade hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for HOTEL MAYA PALENQUE

Outdoor pool
Daily cooked-to-order breakfast for a fee
Property grounds
Comfort Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available
  • Parking included
The current price is SAR 212
SAR 250 total
includes taxes & fees
31 Mar - 1 Apr

Room options

View all photos for Comfort Double Room

Comfort Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Desk
In-room massage
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
La Cañada, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 10 min walk - 0.9 km
  • Aluxes Eco Park - 4 min drive - 3.1 km
  • Palenque National Park - 6 min drive - 4.8 km
  • Misol-Ha Waterfalls - 6 min drive - 7.3 km
  • Palenque Archaeological Zone - 9 min drive - 7.3 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive

Restaurants

  • ‪Cafe Jade - ‬4 min walk
  • ‪Restaurante Maya Cañada - ‬3 min walk
  • ‪Mr. Taco - ‬5 min walk
  • ‪Chivo's Mar & Tierra - ‬5 min walk
  • ‪La Selva - ‬3 min walk

About this property

HOTEL MAYA PALENQUE

Hotel near El Panchán
Located close to Misol-Ha Waterfalls and Museo de Sitio Palenque, HOTEL MAYA PALENQUE provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Chan Bahlum, the on-site family restaurant. In addition to a bar and a conference center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and a gift shop
  • A reception hall, luggage storage, and outdoor furniture
Room features
All 50 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

Spanish

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Outdoor pool

Hotel Ciudad Real Palenque

  • Pool
  • Spa
  • Kids pool
  • Waterslide
9.0 out of 10, Wonderful, 514 reviews
The price is SAR 278
SAR 310 total
includes taxes & fees
23 Mar - 24 Mar
Hotel Ciudad Real Palenque

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 100-300 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference center (900 square feet of space)

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Doorbell and phone notification
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • 14 stairs to reach property
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

Frequently asked questions

Does HOTEL MAYA PALENQUE have a pool?

Yes, this property has an outdoor pool.

Is HOTEL MAYA PALENQUE pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL MAYA PALENQUE?

Self parking is free at this property.

What time is check-in at HOTEL MAYA PALENQUE?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL MAYA PALENQUE?

Check-out is at noon.

Where is HOTEL MAYA PALENQUE located?

Situated on the boardwalk/promenade, this hotel is 0.5 mi (0.8 km) from El Panchán and 3 mi (4.8 km) from Palenque National Park. Museo de Sitio Palenque and Palenque Archaeological Zone are also within 6 mi (10 km).

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HOTEL MAYA PALENQUE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 101 reviews
Rating 8 - Good. 35 out of 101 reviews
Rating 6 - Okay. 3 out of 101 reviews
Rating 4 - Poor. 3 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient at a good price. Nice breakfast in the dining room!
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024

6/10 Okay

Lenzy

Liked: Staff & service, amenities, property conditions & facilities
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Stayed 1 night in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2024

8/10 Good

Felipe

Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outdoor pool area
Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024

4/10 Poor

JAVIER

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Really is a 2 star hotel. Swimming pool nice but noisy at night. Also, you can hear next door noises making hard to sleep. Air conditioning didn't work properly. Food in the restaurant was good but the waitress over charge my bill.
Stayed 2 nights in Jan 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities
Nice garden, covenient location. Our first room had plumber problems with wc. The personal changed us to a second room that also has problems and finally, after two changes we were able to have a proper wc. Be careful with water falling fro air conditioning, our passports were wet as our lugagge was in the floor.
Stayed 2 nights in Jul 2024

4/10 Poor

Rafael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un edificio en ruinas; por dentro y por fuera. Personal indolente o indiferente como prestador de un servicio no sólo turístico, sino de hospedaje.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerardo Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con muy buena calidad de servicio con excelente ubicación. Enfrente de la estación del ADO y muy cerca de varios restaurantes.
Stayed 3 nights in Mar 2025

8/10 Good

Luis Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hubo ascensor.
Stayed 2 nights in Feb 2025

10/10 Excellent

FRANCISCO GARCIA

Liked: Amenities
Adecuada para pasar la noche y descansar y realizar las actividades de la zona arqueológica
Stayed 1 night in Feb 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Aunque es antigua la propiedad sus instalaciones están muy limpias, y el personal muy atento!
Stayed 5 nights in Feb 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Feb 2025

10/10 Excellent

Angelo

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

CARLOS ENRIQUE FERRIÑO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para descansar y el personal muy atento
Stayed 2 nights in Feb 2025

8/10 Good

EFRAIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

PAOLA

Liked: Cleanliness, staff & service
Íbamos con tres personas de la tercera edad quienes querían conocer el tren maya. La primera noche todo excelente, sin embargo al siguiente día llegó un grupo de estudiantes jóvenes, quienes estuvieron tomando toda la noche, haciendo ruido (gritando, corriendo y tocando las puertas del hotel), se bajó a pedir a recepción que por favor les controlara, sin éxito, no nos dejaron descansar en toda la noche. Muy mal por el hotel, el gerente se portó bien al siguiente día pero el daño ya estaba hecho. Yo no lo volvería a recomendar.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis Armando

Excelente hotel, es súper cómodo y muy bonito
Stayed 1 night in Jan 2025

10/10 Excellent

María Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y muy amable su personal.
Stayed 2 nights in Jan 2025

8/10 Good

benito

Stayed 2 nights in Dec 2024

8/10 Good

CARLOS ENRIQUE FERRIÑO

Stayed 4 nights in Dec 2024