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Residence Hotel Costa Serena

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Hotel Costa Serena

Aerial view
Seasonal outdoor pool
Exterior
Classic Studio | Individually furnished, bed sheets
Shower, hair dryer, bidet, towels

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Pet friendly
  • Kitchen
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Studio

Classic Studio | Individually furnished, bed sheets

Classic Studio

Highlights

Balcony or patio
Individually furnished
Air conditioning
Kitchenette
Refrigerator
Dining table
TV
Hair dryer
  • 34 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment

Comfort Apartment | Individually furnished, bed sheets

Comfort Apartment

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
TV
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Individually furnished, bed sheets

Family Apartment

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
TV
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Street view

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Washer
Dryer
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8.2 out of 10, Very Good, (13)
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About the neighborhood

Map
Località Costa Serena, Strada per Porto Rafael, Palau, SS, 07020

Restaurants

  • Gusto Mediterraneo Bio Market Enoteca
  • Ristorante Pizzeria Bitto
  • Moon Light
  • Vecchia Gallura
  • Bar Gattovolpa

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Residence Hotel Costa Serena

A marina, outdoor tennis courts, and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite. Housekeeping is available on request.
Residence Hotel Costa Serena offers 89 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers and bidets. Housekeeping is offered on request and change of towels can be requested.
2 outdoor tennis courts and a marina are featured at the hotel. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

Property amenities

Activities

  • Boat tours
  • Ecotours
  • Horse riding
  • Kayaking
  • Mountain biking
  • Sailing
  • Scooter/moped rentals
  • Scuba diving
  • Windsurfing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between October 4 and April 19.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 3 per person, per night
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Air conditioning is available for an additional fee
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to October 31
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Residence Costa Serena
Residence Costa Serena Palau
Costa Serena Palau
Residence Costa Serena Palau
Residence Costa Serena Residence
Residence Costa Serena Residence Palau

Frequently asked questions

Does Residence Hotel Costa Serena have a pool?

Yes, this property has a seasonal outdoor pool.

Is Residence Hotel Costa Serena pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 20 per pet, per stay. Service animals are exempt from fees.

How much is parking at Residence Hotel Costa Serena?

Self parking and extended parking are free at this property.

What time is check-in at Residence Hotel Costa Serena?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Hotel Costa Serena?

Check-out is at 10 AM.

Does Residence Hotel Costa Serena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65 per vehicle applies.

Residence Hotel Costa Serena Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Stayed 7 nights in Aug 2020

8/10 Good

Isabelle A.

Liked: Cleanliness
Un bel emplacement pour découvrir la région
Très agréable maison bien équipée avec vue sur la mer.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Esterni molto piacevoli, piscino parco giochi per bimbi e campo da tennis. camere sono ok, posto circondato dal verde e con vista mare. consigliato!
Stayed 4 nights in Aug 2019

2/10 Terrible

Jeanette, Randers, Danmark.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forfærdelig stand - vælg ikke standard lejlighed.
Vi har bestilt et “standard lejlighed” og den var simpelthen forfærdelig. Skabene hang skævt - alt var slidt og i ringe stand. Der var ingen toiletpapir og ingen sæbe, eller håndklæde til hænderne. Toilettet larmede frygteligt - ca. 4 gange på 1/2 time. Der var ingen air-condition og meget varmt. Vi spurgte om muligheden for en up-grade og det var meget bedre. Vi fik mod yderligere betaling (ca. 1.500 kr.) en mindre sommerhus med terrasse og udsigt til bjergene. Skulle leje håndklæder. Stadig ingen air-condition. Der var en del tissemyrerne indenfor bl.a. op ad væggene - vi fik sprøjtet for det, hvilket hjalp temmelig meget. Meget lille brusekabine, som man skulle gå sidelæns ind i.
Stayed 7 nights in Jul 2018

10/10 Excellent

Irene, Bologna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilocale con vista mare e sulla pineta!
Avevamo prenotato un monolocale ma ci hanno sorpreso con un bilocale affacciato sul mare. Molto silenzioso e pulito, cucina fornitissima e completa, con tutti gli accessori. Bagno con doccia e lavatrice nuova. Siamo davvero contenti per la qualità prezzo. L'anno scorso allo stesso prezzo eravamo in tenda al campeggio vicino di Porto Pollo, quindi non c'é paragone; il personale sempre disponibile. Insomma tutto perfetto in una cornice da sogno.
Stayed 14 nights in May 2018

6/10 Okay

Oli, Speyer

Liked: Cleanliness
Für Kurzaufenthalt zu empfehlen.
Rezeption ist leider nur sehr schwer zu finden. Lage der Residence abseits von der nächsten Stadt. Allerdings Strand in der Nähe. WLAN funktioniert leider auch nicht im Apartment. Ansonsten Wohnung schön groß mit Balkon und Sicht aufs Meer. Wir waren in der Nebensaison und alle Einrichtungen bei der Residence waren schon geschlossen sodaß für Einkaufen und Brötchen holen ins nächste Dorf gefahren werden musste.
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Polizzi Filippo, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vue magnifique
Très bonne dans l'ensemble du complexe,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

jos, oslo

Liked: Cleanliness, staff & service
sparsommelig leilighet
Positivt. Service fra resepsjonen, rent, gratis parasoll og senger ved strand, egen parkering, billig. Negativt. ufullstendig kjøkkenutstyr ved leilighet. Man må kjøpe vaskmiddel, toalettpapir, vinopptrekker, lighter (til gassovn ) Ingen aircondition, langt til strand for barn, må kjøpe badehette for hotellets basseng. Sjøvann i bassenget. Kun en restaurant tilgjengelig uten bil. Kun internett ved/utenfor resepsjonen til kl 20.00.... Oppsummering. Vi var 2 voksne og 3 barn. Vi startet ferien 3 dager her. Og det passet bra å bruke de første dagene til soling og bading. Det hadde vært kjedelig å skulle være her flere dager uten å reise bort hele dagen, samt dele på hvem som kjører etter middag og ett glass vin.