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The Citadel Resorts, Jiya

3.0 star property
Riverfront hotel with airport shuttle service and a 24-hour front desk

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Citadel Resorts, Jiya

Front of property
Exterior
Lobby
Individually decorated, individually furnished, desk, blackout drapes
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Laundry

Room options

Deluxe Room, 1 Double Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout drapes/curtains
Free bottled water
Cable channels
  • Sleeps 4
  • 1 Double Bed

Super Deluxe Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout drapes/curtains
Free bottled water
Cable channels
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout drapes/curtains
Free bottled water
Cable channels
  • Sleeps 4
  • 1 Double Bed

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Spa
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About the neighborhood

Map
Midway Dharamshala-Palampur, Kangra Valley, Palampur, Himachal Pradesh, 176059

What's nearby

  • Chamunda Devi Mandir - 9 min drive - 5.0 km
  • Norbulingka Institute - 21 min drive - 15.6 km
  • Himachal Pradesh Cricket Association Stadium - 25 min drive - 19.2 km
  • Dalai Lama Temple Complex - 32 min drive - 24.5 km
  • Dalai Lama's Residence - 37 min drive - 26.7 km

Getting around

  • Nagrota Station - 22 min drive
  • Kangra (DHM-Gaggal) - 51 min drive

Restaurants

  • ‪Terrace Cafe - ‬17 min drive
  • ‪Joy Restaurant - ‬19 min drive
  • ‪Skyroom Bar and Restro - ‬17 min drive
  • ‪Cliffys Cafe - ‬24 min drive
  • ‪Taj - ‬19 min drive

About this property

The Citadel Resorts, Jiya

Boutique hotel by the river
Take advantage of a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe at The Citadel Resorts, Jiya. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a library.
Additional perks include:
  • Free self parking
  • Breakfast (surcharge), free train station pick-up, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and have amenities such as free WiFi, sound-insulated walls, and free bottled water.
More amenities include:
  • Blackout drapes/curtains and sound-insulated walls
  • 32-inch LCD TVs with cable channels
  • Balconies, desks, and phones

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Free train station pick-up shuttle

Food and drink

  • Breakfast available for a fee
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Room amenities

Bedroom

  • Blackout drapes/curtains

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 1 PM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers pick-up service from the nearby bus stand only.
Please note guests must provide documentation at check-in showing the age of children 12 years and below included in the reservation.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets stay free
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 750.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 750.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 1250.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 750.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Citadel Resorts
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The Citadel Resorts, Jiya Hotel Palampur

Frequently asked questions

Is The Citadel Resorts, Jiya pet-friendly?

Yes, this hotel allows pets (limit 2 total).

How much is parking at The Citadel Resorts, Jiya?

Self parking is free at this property.

What time is check-in at The Citadel Resorts, Jiya?

Check-in begins at 1 PM.

What time is check-out at The Citadel Resorts, Jiya?

Check-out is at 11 AM.

Does The Citadel Resorts, Jiya provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is The Citadel Resorts, Jiya located?

Situated on a river, this boutique hotel is 2 mi (3.2 km) from Gopalpur Zoo and within 9 mi (15 km) of Chamunda Devi Mandir and Gyuto Tantric Monastery Temple. Chinmaya Tapovan and Norbulingka Institute are also within 12 mi (20 km).

The Citadel Resorts, Jiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Divya Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic end to a great Trip
Fantabulous!!!Thats the only word i can think of for this hotel..When i arrived I was extremely skeptical as the approach of the hotel isn’t good..But once i reached all my apprehensions were put to rest..Yes the hotel is around 25 km from main Dharamshala but OMG the breathtaking view makes it worth it..The rooms are very clean and so are the washrooms..The hospitality was a ten on ten..The staff was polite and thoughtful..A special mention to Madan Vijay and Ravi...We had an issue with our car while going to the hotel from Dharamsala but the hotel helped us right from that point till the check out..whether it was ordering cigarettes for my husband to getting our car washed they went above and beyond..The hotel is very peaceful and scenic and a must visit if your looking to relax..the food is excellent especially the chicken biryani and the paneer parathas that were made for us on request..in chinese the chili chicken was good but the soup was ok..I rate this hotel 9.5 on 10 and recommend it to anyone who wants a quiet peaceful scenic getaway!!
Stayed 3 nights in Apr 2019

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stunning view
A very nice and peaceful place in the mountains. Nice accommodation and kindness service. We enjoy a lot come back after the attractions to the tranquility and special white mountains view from our room and restaurant.
Stayed 5 nights in Jan 2018

8/10 Good

Nate, Cincinnati, OH

Liked: Staff & service, room comfort
Peaceful Stay
A quiet mountainside view fulfilled my exact hope for this place. I was able to comfortably snuggle up after a long day of touring and travel to this spacious room. The morning breakfast wasn't complimentary, however I was more than content paying for the kitchen-made meals which were enough to take me through most of my day.

2/10 Terrible

Rakesh, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not suggest this place to anyone
The hotel staff was not at all co-operative

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people is awesome the food is great!!! we are a family of 5 and they helped us a lot

10/10 Excellent

pruthvirajsinh, rajkot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suoerb stay
We got everything that can be expected from a hotel

10/10 Excellent

r_bh84, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in the area..
This hotel is right at the base of the Himalayas.. 30 km away from Dharamshala & 70 km away from Bir / Billing. The best part of the hotel is its location. It is very scenic and beautiful. The food at the hotel is very good & so are the other amenities. It is the best hotel in the area

10/10 Excellent

UK traveller - late 30s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ambitious venture - exceptional for the area
This place will - I hope - become very successful. Just now it's a bit of an unknown, it's up a valley a little bit away from the tourist-centre of Dharamsala / McLeod Ganj but is all the better for it and you can easily reach these spots if you want to. The hills surrounding it are spectacular and it deserves to do very well - especially if you want to walk. Rooms are exceptionally smart with a bed as comfortable as you'll find anywhere. Some of the rooms aren't yet finished and when I stayed there there were only two people in the hotel and many more staff! So the service was exceptional. Food was very reasonably priced and the tandoori food was excellent. Highly recommended and needs to be put on the map!

8/10 Good

Peer

Liked: Cleanliness, staff & service, property conditions & facilities
architektonisch cooles hotel
sehr cooles hotel,very nice hotel

10/10 Excellent

annika, Malmoe, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing resort!
Me and my daughters needed a Place for recreation, after some busy Days in crowded areas. This stunning resort gave us exactly what we needed. Luxuriosly, comfortable rooms with unparalleled views of the Mountains and the riverbed, exquisite indian dishes and serviceminded, friendly staff and management. We spent some marvellous Days here.