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"They never checked us in as they never received the booking in their system. I have been trying to connect with hotels.com since but to no response. It was a paid booking and in the peak season we were left stranded amid rains with no hotel. Zostel blames Hotels.com for wrong listing as there is no such room available with balcony. We are still waiting for hotels.com to respond to my complains but haven't heard yet. I expect a full refund and panelty for the inconveniences caused. Also, the amount I had to pay for the other hotels because of this debacle. "

"Excellent service all round. Urmila served us with such a beautiful smile everyday, and everyone was so good with providing all we needed"

"Very cosy and comfortable stay."

"very nice food and a very comfortable stay . I will recommend it ."

" "We recently spent two wonderful days at Golden Tulip in the breathtaking Kashmir Valley with my family. Our stay was nothing short of perfection! The hotel's serene ambiance, immaculate rooms, and stunning views of Mountains left us spellbound. But what truly made our experience unforgettable was the exceptional hospitality and warm welcome from the staff. The food at Golden Tulip was outstanding! The chef's culinary magic served up delicious Kashmiri cuisine, and the breakfast spread was impressive. Don't miss their signature dishes! Kudos to the entire team for their attentive service, helpful guidance, and making us feel at home. *Highlights:* - Scenic views and serene ambiance - Immaculate rooms and amenities - Exceptional hospitality - Delicious food, especially Kashmiri cuisine - Attentive and helpful staff *Recommendation:* Golden Tulip is a must-stay for anyone visiting Kashmir Valley. Book without hesitation! *Rating Breakdown:* - Cleanliness: 5/5 - Service: 5/5 - Food: 5/5 - Location: 5/5 - Value: 5/5 *Will we return?* Absolutely! Thank you, Golden Tulip for creating cherished memories for my family and me.""

"Good"