6/10 Okay
Kristin H.
30 Aug, 2024
Great Location but needs some TLC...
This was our first stay in Pacific City, and it was great that the house was within walking distance to the beach--although you had to cross a good-sized dune to reach it. Luckily there was a nice wooden ramp up to the dune itself from the paved neighborhood paths. It was the coming back up from the beach that almost did us in. The next time we walked back on the road.
Communication with the management company was good, but there were some things that resulted in our overall 3 star rating.
The day we were to check in, we received a text, in the morning, from the mgmt company saying the dryer was broken, and wouldn't be fixed until after our stay. Then a second text the same day, said the upstairs shower/tub was broken and wouldn't be repaired, again until after our stay.
Now looking back, we feel we should have been offered a different property, as those are two pretty significant things. Especially since we hadn't yet arrived and we were now 4 people having to share one shower, when two were advertised. Or at least an offer to refund some of our money...
Mgmt. company texted the next morning to check on us. We said: high-ceiling light out (though there were lamps), broken blinds, and the worst, tons of mouse droppings all around the exterior doors. Although we never saw any mice, it didn't give us a great feeling of cleanliness. They did send someone to change the lightbulb. With no ladder. Also no acknowledgement of mice. Probably won't stay there again.
Kristin H.
Stayed 3 nights in Aug 2024