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"lovely staff, handy location for overnight stay. We always use this hotel "

"A very quiet hotel. Close to Grand Place. Kevin, on reception was remarkable. So helpful we wanted to take him with us on the test of our travels. "

"Very good overall. Needs a little TLC (touch love and care). Also you will not get an answer if you send an email. My room was nice with a great view. Breakfast was fine too. I will come back "

"Comfortable, spacious, and welcoming. Close to the cathedral and walkable from both the train station and to the centre of town. Of note, the service at the front desk was exceptional. Friendly and helpful (even with the odd request of helping fix a gift bag that had come unstuck, helping with access to the room slightly early, and in knowledgeable advice and recommendations for the area. The cafe opposite is also recommended by a friend who lives near Amiens, and the florist along the road into town is also to be highly recommended."

"Great facilities, rooms and restaurant"

"Excellent stay. Hôtel was very clean. Large room and oversized shower in bathroom. Friendly reception and bar staff. Well placed for walking into the main squares of Arras. Would recommend. "

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"Friendly helpful staff who spoke good English when my French failed me; excellent breakfast."

"Very nice stay at a clean hotel. Breakfast was good for the price. The staff was very helpful and friendly. We would come back again! "