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"Easy and friendly "

"Lovely traditional hotel overlooking the bay"

"We had a warm welcome. Our room was on the small side for a twin and there was a huge tv completely in front of the mirror! The bathroom felt recently decorated and was very clean. We had bad neighbours fighting during the night but the staff managed to sort the problem out after an hour.(3-4am!) Paige helped us with a misunderstanding over the swimming pool in the morning and we enjoyed a warm clean swim. The spa man was friendly. Paige gave us another room for our second night which was much quieter and we slept very well. We will return and hope Paige will be there to look after us again. "

"This is a grand hotel well maintained, clean and friendly. Large comfortable rooms. Unlike other Grand hotels I have stayed at, The Imperial still maintains the original high standards of the Grand Hotel. Prices are very reasonable in low season with great views across the harbour and easy walking distance to the town centre"

"Lovely room, fantastic food and helpful staff"

"Room was great very comfortable."

"We enjoyed our stay at the hotel very much. The staff were all very friendly and helpful. "

"Very nice staff/ manager at the desk overnight "

"Superb stay and hotel + breakfast, normally use premier inns this was better."