Hilton Garden Inn Ottawa Downtown

3.5 star property
Hotel with a fitness center, a quick walk to Supreme Court of Canada

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Lobby
Exterior
View from room
Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pool
    Pool
The price is SAR 454
SAR 536 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Signature Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Small)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • River view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
361 Queen Street, Ottawa, ON, K1R 0C7

What's nearby

  • Canadian War Museum - 14 min walk - 1.2 km
  • Parliament Hill - 19 min walk - 1.6 km
  • Byward Market Square - 2 min drive - 1.8 km
  • University of Ottawa - 2 min drive - 1.8 km
  • Canadian Museum of History - 3 min drive - 2.0 km

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬3 min walk
  • ‪Swizzles - ‬3 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Hotel near Canadian War Museum
Located close to Supreme Court of Canada and Parliament Hill, Hilton Garden Inn Ottawa Downtown provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. The on-site restaurant, Tulip Restaurant & Bar, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-in, an elevator, and 9 meeting rooms
  • Multilingual staff, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 175 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and free newspapers. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and Tempur-Pedic beds
  • Bathrooms with showers and shower/tub combinations
  • 50-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 25.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 20.95 for adults and CAD 10.48 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 9

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 42
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 20.95 for adults and CAD 10.48 for children
  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Downtown have a pool?

Yes, this property has an indoor pool.

Is Hilton Garden Inn Ottawa Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Ottawa Downtown?

Self parking is available for CAD 25.00 per night.

What time is check-in at Hilton Garden Inn Ottawa Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Ottawa Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Ottawa Downtown located?

Located in Downtown Ottawa, this hotel is within a 15-minute walk of Supreme Court of Canada and Canadian War Museum. Parliament Hill and Rideau Canal are also within 1 mi (2 km). Lyon Station is only a 2-minute walk and Parliament Station is 8 minutes.

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews" "
Rating 8 - Good. 253 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location downtown. Close to parliament and many restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The Tulips and Lavender colour theme.
Stayed 1 night in Nov 2024

10/10 Excellent

Funso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location and availability of many options for shopping and tourism.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos Daniel

Good
Stayed 1 night in Nov 2024

8/10 Good

Megan

Stayed 1 night in Oct 2024

10/10 Excellent

Andre, Fredericton

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. However, Expedia at booking said parking and breakfast was included but upon check-in both were an extra expense- disappointing. Other than that, the stay was great
Stayed 1 night in Oct 2024

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel for its location. It's downtown but not right in the heart of everything. They have a lovely bar and restaurant and I like their swimming pool. They don't have a hot tub but the pool room is nice and heated so I don't mind. Would stay here again
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spacious and nice. The rooms were clean in the staff was very friendly and knowledgeable. This hotel is located in downtown Ottawa and you are able to walk too many places from there. The only criticism I have is with the parking parking is $25 a day in a parking garage that’s beside it and the parking garage has very low ceilings and it is very tight.
Stayed 2 nights in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

4/10 Poor

LIN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are old and not very clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I love the area, cleaned and convenient. I had a great night. Thank and see you next time!
Stayed 1 night in Oct 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great stay for long Thanksgiving weekend, clean, and walk distance to the sights
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ross

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NOT recommend this hotel to anyone. This hotel was Very DIRTY!
Stayed 2 nights in Aug 2024

8/10 Good

Andy, St. John's

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Beautiful room in a beautiful spot. The dining room made the trip for me. It was a pleasure coming downstairs and enjoying supper and a cocktail. The best Manhattan I’ve ever had served by one of the best bartenders I’ve ever met. Only issue was the parking. The roof of the parking garage is very low. If you have a larger vehicle, you won’t want to try getting in there.
Stayed 3 nights in Sep 2024

6/10 Okay

Penelope

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I spent 5 days at the hotel and it was good/average. The facilities were nice but staff were not overly helpful. They met expectations but did not exceed. Overall I would stay again if it was the hotel available but I might go elsewhere to look for a little extra service. Location is good - right next to the O.
Stayed 5 nights in Sep 2024

2/10 Terrible

Milos

Business traveler
You cancelled my hotel room less than 12 hours before I was supposed to check in. I only learned about it when I arrived at the hotel. That was totally unprofessional and profoundly disturbing. I will have to think very carefully about whether I will use your services in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, parking was a bit difficult to find but that’s the only minor thing.
Stayed 1 night in Jul 2024

8/10 Good

Ramiro

Stayed 1 night in Aug 2024