Hilton Garden Inn Ottawa Downtown

3.5 star property
Eco-certified Ottawa hotel in Downtown Ottawa with a fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Lobby
Exterior
View from room
Indoor pool, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
The price is SAR 462
SAR 549 total
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

Signature Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Small)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • River view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
361 Queen Street, Ottawa, ON, K1R 0C7

What's nearby

  • Canadian War Museum - 14 min walk
  • Parliament Hill - 19 min walk
  • Byward Market Square - 2 min drive
  • University of Ottawa - 2 min drive
  • Canadian Museum of History - 3 min drive

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬3 min walk
  • ‪Swizzles - ‬3 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Eco-certified hotel near Canadian War Museum
Located close to Supreme Court of Canada and Parliament Hill, Hilton Garden Inn Ottawa Downtown provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. The on-site restaurant, Tulip Restaurant & Bar, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-in, a 24-hour front desk, and a front-desk safe
  • 9 meeting rooms, multilingual staff, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 175 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and free newspapers. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and Tempur-Pedic beds
  • Bathrooms with showers and shower/tub combinations
  • 50-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 25.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 20.95 for adults and CAD 10.48 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 9

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 42
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 20.95 for adults and CAD 10.48 for children
  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Downtown have a pool?

Yes, this property has an indoor pool.

Is Hilton Garden Inn Ottawa Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Ottawa Downtown?

Self parking is available for CAD 25.00 per night.

What time is check-in at Hilton Garden Inn Ottawa Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Ottawa Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Ottawa Downtown located?

Located in Downtown Ottawa, this eco-certified hotel is within a 15-minute walk of Supreme Court of Canada and Canadian War Museum. Parliament Hill and Rideau Canal are also within 1 mi (2 km). Lyon Station is only a 2-minute walk and Parliament Station is 8 minutes.

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1003 reviews" "
Rating 8 - Good. 256 out of 1003 reviews" "
Rating 6 - Okay. 95 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 43 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

NATALIE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Lovely hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Jan 2025

10/10 Excellent

Stepan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jasper, Ile Perrot

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was very nice and clean but the staff was extremely good
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis A

Stayed 3 nights in Dec 2024

8/10 Good

Carole, GANANOQUE

Stayed 2 nights in Dec 2024

8/10 Good

Welther

Stayed 2 nights in Aug 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing weekend, will definitely comeback
Stayed 2 nights in Nov 2024

8/10 Good

Samaneh

Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast host was very friendly. The facilities were well kept and enjoyable.
Stayed 3 nights in Dec 2024

8/10 Good

Tanya

Stayed 4 nights in Nov 2024

8/10 Good

Carmen

Business traveler
Liked: Amenities
I enjoyed my stay at the Hilton Garden Inn location and found everything from staff to facilities to parking underground to getting around very enjoyable. The only thing that they should improve on is the time for breakfast. I came down at 9:30am and was told that they no longer serve breakfast. I was shocked and went across to Delta hotel for breakfast for both the days I was there. They should serve breakfast until at least 10:30am.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Stayed 2 nights in Nov 2024

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location downtown. Close to parliament and many restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The Tulips and Lavender colour theme.
Stayed 1 night in Nov 2024

10/10 Excellent

Funso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location and availability of many options for shopping and tourism.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos Daniel

Good
Stayed 1 night in Nov 2024