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Best Western Plus Ottawa City Centre

3.0 star property
Eco-certified hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Seasonal outdoor pool
Lobby
Reception
Fridge, microwave, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
The current price is SAR 341
SAR 404 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

What's nearby

  • Ottawa Hospital Civic Campus - 14 min walk - 1.3 km
  • Rideau Canal - 5 min drive - 3.8 km
  • Carleton University - 6 min drive - 5.8 km
  • Canadian War Museum - 7 min drive - 5.0 km
  • Parliament Hill - 7 min drive - 6.8 km

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Run2Patty - ‬14 min walk
  • ‪Bowman's Bar & Grill - ‬5 min walk
  • ‪Juice Dudez - ‬20 min walk
  • ‪Second Cup - ‬16 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Best Western Plus Ottawa City Centre

Eco-certified hotel near Carleton University
Consider a stay at Best Western Plus Ottawa City Centre and take advantage of a garden, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Full breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-out, wedding services, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 121 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and shower/tub combinations
  • 48-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: CAD 5 to 15 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,195 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 15 for adults, and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from July 01 to September 05

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Does Best Western Plus Ottawa City Centre have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 10 to June 23.

Is Best Western Plus Ottawa City Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Ottawa City Centre?

Self parking is free at this property.

What time is check-in at Best Western Plus Ottawa City Centre?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Ottawa City Centre?

Check-out is at 11:00 AM.

Where is Best Western Plus Ottawa City Centre located?

Located in Civic Hospital - Experimental Farm - Central Park, this eco-certified hotel is 0.7 mi (1.2 km) from Ottawa Hospital Civic Campus and 2.5 mi (4 km) from Carleton University. Commissioners Park and Canada Agriculture and Food Museum are also within 2 mi (3 km). Carling Station is 28 minutes by foot and Tunney's Pasture Station is 30 minutes.

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Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1030 reviews
Rating 8 - Good. 309 out of 1030 reviews
Rating 6 - Okay. 87 out of 1030 reviews
Rating 4 - Poor. 35 out of 1030 reviews
Rating 2 - Terrible. 46 out of 1030 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Liked: Staff & service, amenities
We would definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Feb 2025

8/10 Good

Ananda S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

June

Staff are wonderful, a complete pleasure to stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel with a very friendly staff!
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very friendly and helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Phil

It was a very clean place to stay for the night no complaints have been here twice now
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was a maze to get through, but once we settled in, the location and staff were friendly and amicable given the time we got in.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms and nice and close to the highway
Stayed 2 nights in Jan 2025

8/10 Good

Phil

Liked: Amenities
I’m pleased with everything so far been here 3 times for a one night stay to avoid bad weather driving.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking. friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we needed a quiet clean place to spend a night
Stayed 1 night in Jan 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Everyone was friendly. There were no issues.
Stayed 2 nights in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this hotel before, and as always, the room was very clean, the bed was very comfortable, and the staff were pleasant and helpful. It is also a plus that the room included a small fridge and coffee maker, and a large screen TV with a varied selection of free programming.
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location
Stayed 1 night in Jan 2025

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainly because it’s close to my son’s place and the staff there are so friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Patty

Liked: Cleanliness, amenities
Friendly and efficient staff Reception check in was perfect Room was clean and very comfortable Restaurant had friendly and great service food was perfect. And were 11 ppl and everything came out fresh and hot . Thank you for a great stay
Stayed 1 night in Feb 2025

6/10 Okay

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Disliked: Amenities
Okay place to stay. Not what the pictures showed. It felt run down
Stayed 1 night in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciate commodity in the room! Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third year we have returned in order to visit our granddaughter who attends Carlton University. It is convenient, appears to be safe and delivers appreciated accommodation.
Stayed 1 night in Mar 2025

8/10 Good

Balachandran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I find not enough to choose for dining in surrounding areas
Stayed 2 nights in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with very friendly staff at a great location.
Stayed 2 nights in Oct 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, amenities
Clean with great staff
Stayed 2 nights in Dec 2024