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"A true 5 star experience. Highly recommend "

"This hotel is like no other. I am still in disbelief of how beautiful and amazing this hotel and staff are. I highly recommend this hotel to EVERYONE. it is a dream come true. I will definitely break my own rule and visit the same place twice. Everything about this hotel is magical. Keep up the great work Chalet. See you soon. "

"Claudio the porter/bar man was excellent, nothing was too much. He was friendly, fun and dedicated"

"Very happy in general. Perfect if skiing, including the spa, very nice and authentic style of the building. Excellent service in particular the shuttle. A short walk to the village center, though the last 100 meters or so following the roadway rather than a pedestrian path. "

"The staff here were lovely. They made this an enjoyable stay. "

"The hotel stay was very convenient on my way to Bolzano only less than an hour. It was an excellent choice and easy reach from the A22 Motorway. I ran to the hotel first to check that my French Bulldog companion was also welcomed to stay, so no surprises there just a friendly lady welcomed us both, great! The gentleman in hotel was very helpful and kind. We had a lovely walk with my dog down to the lake too. The room had everything you needed for a comfortable stay only minus on my point of view was I didn't have time to stay a little bit longer to explore the local area more in the details. There is always the next time!"

"Wow. What a great location fro skiing Staff were very helpful and went beyond to help us"

"I would stay at hotel again. We stayed for a week for skiing with two kids (6yo and 3yo). It was very convenient. The ski school was next door and the rental shop was down stairs. The hotel is very kid friendly. There is a kids club (TH Land) and they were awesome! They picked up the kids from ski school. The primary negative about the hotel was the dinner schedule. They don’t serve dinner until 730pm, which was not all that convenient with smaller kids (note most restaurants in town didn’t open till 6pm either). The snacks at the bar were limited and not a great option to hold the kids over."

"Phenomenal hotel. Staff was so helpful and kind. We came to ski and found this to be a great hotel. Spa is super nice with beautiful amenities. Breakfast was great every morning. Short ski bus away from Skirama gondola. "