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Seafari Resort Oslob

3.0 star property
On private beach with 2 outdoor pools, near Tumalog Falls

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Seafari Resort Oslob

2 outdoor pools, free cabanas, pool umbrellas
Aerial view
Apartment B5, 2 Bedrooms for 5 Persons with 1 Sleep Sofa | View from room
View from property
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Gym
  • On private beach
  • Pool
  • Spa
  • Breakfast available
The price is SAR 95
SAR 128 total
includes taxes & fees
28 Dec - 29 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Apartment D11,D12 for 4 Persons

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Apartment D11,D12 for 4 Persons

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Economy Quadruple Room, 2 Queen Beds, Pool Access, Poolside

Economy Quadruple Room, 2 Queen Beds, Pool Access, Poolside | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Economy Quadruple Room, 2 Queen Beds, Pool Access, Poolside

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Comfort Room

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Hypo-allergenic bedding
  • 26 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment A for 5 Persons - with 1 Sleep Sofa

Apartment A for 5 Persons - with 1 Sleep Sofa | View from room

Apartment A for 5 Persons - with 1 Sleep Sofa

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchenette, Beach View

Basic Studio, 1 Queen Bed, Kitchenette, Beach View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Basic Studio, 1 Queen Bed, Kitchenette, Beach View

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • 20 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Studio, 1 Bedroom, Kitchenette, Ocean View

Economy Studio, 1 Bedroom, Kitchenette, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Economy Studio, 1 Bedroom, Kitchenette, Ocean View

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Comfort Studio, 1 Bedroom, Kitchenette, Beach View

Comfort Studio, 1 Bedroom, Kitchenette, Beach View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Studio, 1 Bedroom, Kitchenette, Beach View

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • 25 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Family aircond room

Family aircond room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family aircond room

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Apartment B6 for 5 Persons

Apartment B6 for 5 Persons | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Apartment B6 for 5 Persons

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Studio

Highlights

Balcony or patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Hypo-allergenic bedding
  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard air-cond room

Standard air-cond room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard air-cond room

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Hypo-allergenic bedding
  • 16 sq m
  • Beach view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Studio, Kitchenette, Beach View

Classic Studio, Kitchenette, Beach View | View from room

Classic Studio, Kitchenette, Beach View

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • 26 sq m
  • Beach view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard fan room

Standard fan room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard fan room

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Studio Suite, 1 Bedroom, Balcony, Partial Ocean View

Luxury Studio Suite, 1 Bedroom, Balcony, Partial Ocean View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Luxury Studio Suite, 1 Bedroom, Balcony, Partial Ocean View

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • 64 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment B5, 2 Bedrooms for 5 Persons with 1 Sleep Sofa

Balcony

Apartment B5, 2 Bedrooms for 5 Persons with 1 Sleep Sofa

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment C7 for 2 persons With 1 Sleep Sofa

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Apartment C7 for 2 persons With 1 Sleep Sofa

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment B4, 2 Bedrooms for 7 Persons - with 1 Bunk bed and 1 Sleep Sofa

Apartment B4, 2 Bedrooms for 7 Persons - with 1 Bunk bed and 1 Sleep Sofa | Living room

Apartment B4, 2 Bedrooms for 7 Persons - with 1 Bunk bed and 1 Sleep Sofa

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 7
  • 2 King Beds

View all photos for Luxury Studio Suite

Luxury Studio Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Luxury Studio Suite

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment D10 for 2 Persons with 1 Sleep Sofa

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Apartment D10 for 2 Persons with 1 Sleep Sofa

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment C8,C9 For 4 Persons

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Apartment C8,C9 For 4 Persons

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

Front of property

The Marc Vannelli Oslob

Pool
Breakfast included
Parking included
Free WiFi
9.0 out of 10, Wonderful, (22)
The price is SAR 220
SAR 270 total
includes taxes & fees
24 Dec - 25 Dec
The Marc Vannelli Oslob

About the neighborhood

Map
Cuancua-ay, Tanawan, Oslob, Cebu, 6025

What's nearby

  • Sumilon Island - 2 min drive - 2.5 km
  • Tumalog Falls - 4 min drive - 3.9 km
  • Sumilon Island Beach - 5 min drive - 2.5 km
  • Sumilon Sand Bar - 5 min drive - 2.5 km
  • Oslob Beach - 16 min drive - 9.8 km

Getting around

  • Dumaguete (DGT) - 55 min drive

Restaurants

  • ‪Nhinz Larangan - ‬8 min drive
  • ‪La Terrasse - ‬1 min walk
  • ‪Aaron Beach Restaurant - ‬4 min walk
  • ‪Choobi Choobi - ‬7 min walk
  • ‪Cocina En Cantilado - ‬6 min walk

About this property

Seafari Resort Oslob

Family-friendly resort near Sumilon Island Beach
Located close to Tumalog Falls and Sumilon Sand Bar, Seafari Resort Oslob provides a terrace, a garden, and a playground. This resort is a great place to bask in the sun with a private beach, free beach cabanas, and sun loungers. Treat yourself to spa services, such as a manicure/pedicure or a massage. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like kayaking and snorkeling. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, luggage storage, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and boast comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Private yards, full-sized refrigerators/freezers, and cable channels

Languages

Dutch, English, Filipino, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: PHP 150-300 for adults and PHP 150-200 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Kayaking
  • Playground
  • Snorkeling
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Full-sized refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference center (1076 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Manicures and pedicures
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 200 stairs to reach property

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony
  • Yard

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: PHP 500
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 150 to 300 for adults, and PHP 150 to 200 for children
  • Airport shuttle fee: PHP 4000 per vehicle (one-way)
  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 500 (subject to availability)
  • Rollaway bed fee: PHP 1000.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and drinks are not permitted on the premises.
Guests who may encounter issues with stairs should contact this property in advance. To reach this resort from the beach level, 200 stair steps are required. Assistance with luggage is provided. Elevators are not currently available.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Seafari Resort Oslob
Seafari Resort
Seafari Oslob
Seafari Resort Oslob Oslob
Seafari Resort Oslob Resort
Seafari Resort Oslob Resort Oslob

Frequently asked questions

Does Seafari Resort Oslob have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Seafari Resort Oslob pet-friendly?

No, pets are not allowed at this property.

How much is parking at Seafari Resort Oslob?

Self parking is free at this property.

What time is check-in at Seafari Resort Oslob?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Early check-in is available for a fee of PHP 500 (subject to availability).

What time is check-out at Seafari Resort Oslob?

Check-out is at noon. Late check-out is available for PHP 500 (subject to availability).

Does Seafari Resort Oslob provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 4000 per vehicle applies.

Where is Seafari Resort Oslob located?

Located in Oslob, this beachfront resort is in the historical district and within 2 mi (3 km) of Sumilon Island Beach, Sumilon Sand Bar, and Sumilon Island. Tumalog Falls and Oslob Church are also within 6 mi (10 km).

Seafari Resort Oslob Reviews

Reviews

6.2
Rating 10 - Excellent. 10 out of 89 reviews" "
Rating 8 - Good. 26 out of 89 reviews" "
Rating 6 - Okay. 25 out of 89 reviews" "
Rating 4 - Poor. 14 out of 89 reviews" "
Rating 2 - Terrible. 14 out of 89 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

MICHAEL C

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but great staff and food overall okay 👍 for the price
Stayed 3 nights in Nov 2024

8/10 Good

Tootsie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff are very pleasant and accomodating.
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is 288 stairs to check in. No elevator. Spa/pool was inoperable. A/c in the room was inoperable. No wifi. No cell service. And a 20 story stair climb to leave. Horrible hotel. Asked for help, was told no one could help me to contact Orbitz. Worst hotel I've ever seen in ALL PHILLIPINES!
Stayed 1 night in Jul 2024

4/10 Poor

Liezel

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I reported to the front desk twice that our shower was only spraying scolding hot water which made it impossible to take a shower and despite promises to fix it nothing happened. The refrigerator in the room was barely working and should be replaced.
Stayed 1 night in Jul 2024

8/10 Good

Reil, Vallejo

Traveled with family
Liked: Staff & service
The stairs were fun
Stayed 2 nights in May 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Has a Greek feel to their design The staff is great! They set up my whale shark swim, plus made sure I was on one of the first boats! Reasonable prices on bottles of water. Relaxing sound of waves. Relaxing music all night. Cons: Lots of steps involved The pool wasn't very clean The Tv signal is nonexistent I enjoyed my stay here and the staff. The steps don't bother a mountain climber, and the view is beautiful! If I had a reason to return, I would.
Stayed 1 night in Apr 2024

4/10 Poor

EFFIE

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No phones in the room . Hard to contact staff after hours
Stayed 2 nights in Feb 2024

6/10 Okay

Kris

Liked: Staff & service
Stayed 2 nights in Mar 2024

4/10 Poor

Gregory

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
January 2024 stay Seafari hotel Oslob
You couldn’t leave the place for outside dinner because steps to go out of place to get taxi or take forever and there were at least 10 rungs of stairs to climb! You need to be in hiking shape to stay at this place! Hotel doesn’t take credit card for food so bring lots and lots of pesos with you
Stayed 2 nights in Jan 2024

6/10 Okay

xavier

Traveled with family
It was near our whaleshark experience location
Stayed 1 night in Dec 2023

10/10 Excellent

Richard J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is great. I have not seen a better one. There are about 270 steps to get to the hotel. It’s hard to climb more than 1 to 2 times per day.
Stayed 2 nights in Nov 2023

4/10 Poor

Pearlie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff are very nice, but the property/ rooms needs a lot of fixing and cleaning.
Stayed 1 night in Jul 2023

6/10 Okay

Evripidis

Traveled with partner
Disliked: Property conditions & facilities
Not a convenient place. Drivers overcharged extremely harshly for short trips. A tourist trap. Hope the Philippines fix this area up.
Stayed 1 night in Jun 2023

10/10 Excellent

Pandacid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing place. Mesmerising beach with good food by the hotel. Staffs were polite. Truly enjoyed our stay ☺️

2/10 Terrible

PHAP

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
220 steps to your room.
My brother-in-law and we travelled together, and we have two separate reservations at this hotel last night. First of all, there are 220 steps to our room from the lobby. And to check-in, we need to go 40 more steps to the reception. My brother-in-law has a bad knee, and he had to check-in to a different hotel. For me, I now have a sprained knee after all the ups and downs. Luggage had be zipped-line down to the room. I blame both Hotels.com and the Hotel for not letting us know about the steps. I demand the refund from either hotels.com and/or the hotel. This is a one-star hotel. TV was broken, room was so dated, shower splashes water all over the bathroom, and there is no wi-fi. This hotel is a real joke. To be fair, staff tried everything to make your stay less miserable.
Stayed 1 night in Apr 2023

10/10 Excellent

Cecil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful view from the top, the beach is very clean, sandy with rocks. I love the 500 steep down because it’s hardcore cardio. This resort is not for old people, who have height issues and weak legs. But I love so much 🙏🙏🙏🙏
Stayed 2 nights in Feb 2023

6/10 Okay

Jasper

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

grace

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We are not aware of the 260 steps to take to go down and up in this properly. I have my 81 year old mother with me. None enough variety of food in the menu. We were booked for 6 nights 7 days, outside food or drinks were not allowed. Their beach are not good for swimming, too much rocks. The swimming pools does not look the same as on the website. It is a lot smaller and the jacuzzis are not functioning. Internet is very poor even in the lobby. No internet in the rooms as stated on the website. It was boring, no entertainment or anything. The only nice thing about this place aside from the staff is the view from the top. It was amazing!!
Stayed 6 nights in Feb 2020

8/10 Good

Romie

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge disappointment
Don't waste your money going there. Horrible place to stay. Way overpriced for what you get. Food and drinks very expensive. 5 star price for 1 star place. Aircon in room not working, so management and owners solution was to give us a fan. Lots of hidden charges. Jacuzzi not working. Found a dead rat in the Jacuzzi. Staff took out the dead rat and then proceeded to fill the Jacuzzi without emptying it first and sanitizing it before refill. Place is completely run down. Would NOT recommend it to anyone. Plenty of other cheaper and I'm sure nicer places to stay in Oslob.
Stayed 1 night in Sep 2019

6/10 Okay

NK, Chino Hills, CA

Traveled with family and small children, Business traveler, Traveled with family
Liked: Staff & service
No elevators. Too many stairs too deal with. Bathroom facility in our room is out dated.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
At check in a sign
Stayed 1 night in May 2019

6/10 Okay

nicole

Liked: Cleanliness, room comfort
Disliked: Staff & service
Could be so great but it is not
We booked two beds and payed for it. They tried to put us in a room with one bed. I explained that I was with my brother and needed two beds. They tried to say I was getting an upgrade but the room matched the pictures online for the room I paid for. There is no WiFi service and they would not give me a light blanket or pillow . There is not a safe at all. Except for two staff members, the staff is not happy and is put out when you order food! The pool is so cloudy , we did not get in it! This place could be amazing- the views are so great and located ideally! Did not mind the stairs! Never heard of having to pay for a pillow
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Must be a mountain goat to climb down stairs to facility's. Resort not appropriate for small children. Food was good and served fast. Staff was nice.
Stayed 1 night in Jan 2019

2/10 Terrible

YJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE. No where does it state that a climb of over 100+ stairs is required for you to get to the rooms. There is a lift, but it was out of service. Even if it wasnt, it is a flimsy contraption that does not look safe (think small metal cage hung over a ledge). Leveraged on the long climb in and out of the hotel by selling neccesities at exorbidant rates (40peso for 500ml of drinking water when norm is 15peso). No wifi. First notice in room says "water supply in day is limited, expect water to be salty as drawn from deep well". Toilet paper provided is 1 ply. Staff tried to hardsell their own taxi service by deliberately refusing to flag down punlic bus for you. Same tactic to hardsell scuba services instead of snorkling by refusing to help procure snorkling passes for whalesharks in a timely fashion. DO NOT STAY HERE. YOU HAVE BEEN WARNED.
Stayed 1 night in Dec 2018