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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly Orlando resort in Florida Center with free parking

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop
American cuisine, pool views
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
The price is SAR 587
SAR 753 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

Similar properties

Water park

Westgate Lakes Resort & Spa Universal Studios Area

Pool
Hot Tub
Spa
Pet friendly
8.0 out of 10, Very Good, (4036)
The price is SAR 391
SAR 550 total
includes taxes & fees
30 Jan - 31 Jan
Westgate Lakes Resort & Spa Universal Studios Area

About the neighborhood

Map
6145 Carrier Drive, Orlando, FL, 32819

What's nearby

  • CoCo Key Water Resort - 11 min walk
  • Universal Orlando Resort - 15 min walk
  • Universal Studios Florida - 6 min drive
  • Universal’s Volcano Bay - 7 min drive
  • Universal’s Islands of Adventure - 8 min drive

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside's Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Sunset Lounge - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro - ‬12 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Upscale family-friendly resort near Universal Orlando Resort
CoCo Key Water Resort and Universal’s Volcano Bay are located near Westgate Palace Hotel / Universal / I-Drive, which provides a poolside bar, a terrace, and a playground. The on-site American cuisine delicatessen, Drafts Sports Bar & Grill, features a poolside location and kids' meals. Enjoy the gym, as well as activities like fishing, basketball, and volleyball. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), a free theme park shuttle, and RV/bus/truck parking
  • Access to a nearby health club, express check-out, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 408 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Free theme park shuttle

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: USD 7-15 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Access to nearby health club
  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Fitness center
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Free theme park shuttle
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Westgate Palace Hotel / Universal / I-Drive pet-friendly?

Yes, Westgate Palace Hotel / Universal / I-Drive allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Westgate Palace Hotel / Universal / I-Drive?

Self parking is free at this property.

What time is check-in at Westgate Palace Hotel / Universal / I-Drive?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Palace Hotel / Universal / I-Drive?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Palace Hotel / Universal / I-Drive located?

This family-friendly Orlando resort is located on a lake, within a 15-minute walk of Pirate's Dinner Adventure and CoCo Key Water Resort. Universal Orlando Resort and The Wheel at ICON Park™ are also within 1 mi (2 km).

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 543 out of 999 reviews" "
Rating 8 - Good. 249 out of 999 reviews" "
Rating 6 - Okay. 104 out of 999 reviews" "
Rating 4 - Poor. 45 out of 999 reviews" "
Rating 2 - Terrible. 58 out of 999 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Italo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, amenities
This property is so close to Universal Studios. We have stayed here numerous times and love it. We always get what we ask for in a timely manner and they are alway super friendly. We will be back soon!
Stayed 5 nights in Jan 2025

8/10 Good

Jonathan Douglas Grovernor Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 11 nights in Dec 2024

2/10 Terrible

Oscar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This wasn’t worth the money I spent the couch looked like it was something from the Salvation Army
Stayed 3 nights in Dec 2024

10/10 Excellent

Carmen L Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is everything it says it is, beautiful hotel, clean and attentive staff.
Stayed 5 nights in Jan 2025

10/10 Excellent

Melanie, Frisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to be ckose to another hotel and it was very convenient
Stayed 4 nights in Jan 2025

10/10 Excellent

Wei

Room is spacious and clean, it has kitchen too. Perfect for a family.
Stayed 3 nights in Jan 2025

2/10 Terrible

Artak

Traveled with family
Disliked: Staff & service, amenities
Have never experienced more ignorant, negligent and careless staff before in my life. You have to literally call 10 times, then go to front desk 4 times and beg for a room or pool towel every day, and wait for hours to receive it. And this is just one of many examples. Will never return to any Westgate property, and won't recommend anybody.
Stayed 6 nights in Dec 2024

10/10 Excellent

Dennis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people. Fantastic resort. Close to all the action. Pool was big. The lake was amazing. I highly recommend.
Stayed 1 night in Jan 2025

8/10 Good

Roch

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent. Close to universal studios.
Stayed 6 nights in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property does not come with daily room cleaning.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great time!
Stayed 6 nights in Dec 2024

10/10 Excellent

Daisy De Jesús

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar. Cerca de lugares para entrenenimiento. Me encantó la limpieza.
Stayed 6 nights in Dec 2024

10/10 Excellent

Brandon

Traveled with family
Front desk staff is amazing-day and night. Great check-in. Peak holiday time but they handled it great. Rooms are good size, beds are comfortable and pool is warm! We had an incidence arise with a smell from the room of another guest and they easily accommodated moving us. Great location would definitely stay here again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deluxe room was exactly as advertised - 2 bedrooms, 2 bathrooms, 3 TVs, washer/dryer, living room and kitchen. Nice countertops and well appointed. Super close to Universal and walkable to International Drive. Friendly staff, would stay here again!
Stayed 6 nights in Dec 2024

10/10 Excellent

Yamilka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super amazing.
Stayed 3 nights in Jan 2025

6/10 Okay

Stephanie, Robertsdale

Traveled with family and small children, Traveled with pets
Liked: Property conditions & facilities
I will start off by saying, I never leave bad reviews I am very easy going, the location was great and close to everything. Wifi is awful, do NOT order a drink at the bar, $15 bucks for a plastic cup half the size of a solo cup, and not even full ( he put a few more ice cubes to make it look full, without me even saying anything because he knew it was very low). The beds are tiny and rock hard. I was so sore everyday which is alot for me to say because i literally do not complain ever! The staff is very nice though. Lastly, They also charge you $150/extra for a small dog, and a $25/day resort fee (which isnt disclosed until after booking and check in), and side note they do not take cash at all. Had i known it was an extra $350 after check in i would have picked a different hotel. Not worth $2,200 for 6 nights.
Stayed 7 nights in Dec 2024

4/10 Poor

Laurie L

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
No parking, then we were given a Map as to were to park and was told there would be a shuttle to bring us back. No shuttle and map was poorly done. We asked for wash rags twice and never received them. We were told if our car was parked in a non parking place we would be towed yet, others were parked everywhere and you couldn't even get safely back in to the lot to pick up or drop off our handicap child. No shuttle to and from the park unless you called a day in advance. Not sure this would ever be my top pick again. Staff was rude and very unhelpful.
Stayed 4 nights in Dec 2024

6/10 Okay

stacey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
So we stayed in the older tower, Tower A. The hallways looked unarmed, our room was half updated and the other half...let's say we did not want to sit on the couch. It looked as if the corners of the room were in swept in places or touched for a while. The elevator was the same massive food crumbs everywhere. The pool and new tower area were great. We got coffee in the mornings but the last morning my daughters had black pieces of the blender in the bottom (which she didn't notice until one came up into the straw). The staff was wonderful and kind and helpful with everything but the to say it was a disappoint would be an understatement and we would not stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to universal studios
Stayed 4 nights in Dec 2024

10/10 Excellent

Adnan

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe place, not much in terms of food options in the hotel, but the surrounding area has lots of options.
Stayed 2 nights in Dec 2024

2/10 Terrible

Albert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room beds is extremely dirty all hair on the beds the floor dirty no service request bath towels wait over 2 hours no one show up every night no parking the restaurant sell Starbucks coffee brew taste like water no coffee taste furniture old leather sofa skin peeling off not acceptable!
Stayed 3 nights in Dec 2024

8/10 Good

Anthony

Stayed 2 nights in Dec 2024

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, amenities
Not enough parking and you are forced to park off-site and grab a hotel shuttle
Stayed 2 nights in Dec 2024