Surestay Plus By Best Western Orlando Lake Buena Vista

2.5 star property
Hotel with free breakfast, near Orlando Vineland Premium Outlets

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Surestay Plus By Best Western Orlando Lake Buena Vista

Outdoor pool
In-room safe, iron/ironing board, bed sheets
Reception
Outdoor pool
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Laundry
The price is SAR 332
SAR 373 total
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

2 Bedrooms Suite - 1 King, 2 Queen Beds, Non-Smoking, Sofabed, Separate Living Room, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
2 bedrooms
  • 74 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
2 bedrooms
  • 75 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

1 Bedroom Suite-1 King Bed, Non-Smoking, One Bedroom, Sofabed, Separate Living Room, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

1 Bedroom Suite-2 Queen Beds, Non-Smoking, One Bedroom, Sofabed, Separate Living Room, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the neighborhood

Map
8200 Palm Pkwy, Orlando, FL, 32836-6427

What's nearby

  • Orlando Vineland Premium Outlets - 4 min drive
  • Disney Springs™ - 5 min drive
  • Discovery Cove - 6 min drive
  • Orange County Convention Center - 6 min drive
  • SeaWorld® Orlando - 7 min drive

Getting around

  • Orlando Station - 21 min drive
  • Orlando Intl. Airport (MCO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Giordano's - ‬16 min walk
  • ‪Ford's Garage- Orlando - ‬4 min drive
  • ‪Sofrito Latin Cafe - ‬12 min walk
  • ‪Shake Shack - ‬4 min drive

About this property

Surestay Plus By Best Western Orlando Lake Buena Vista

Hotel near Disney Springs™
Near Orlando Vineland Premium Outlets, Surestay Plus By Best Western Orlando Lake Buena Vista provides a free breakfast buffet, laundry facilities, and a gym. Stay connected with free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A free theme park shuttle, an elevator, and tour/ticket assistance
  • Concierge services, a front-desk safe, and ATM/banking services
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 123 rooms boast comforts such as air conditioning and separate sitting areas, as well as perks like safes and separate dining areas. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Full-sized refrigerators/freezers and irons/ironing boards
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Free theme park shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:30 AM

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free theme park shuttle
  • Full-sized refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Heating

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Dining room
  • Refrigerator

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The property will be renovating from November 3 2023 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Surestay Plus By Best Western Orlando Lake Buena Vista Hotel
Surestay Plus By Best Western Orlando Lake Buena Vista Orlando

Frequently asked questions

Does Surestay Plus By Best Western Orlando Lake Buena Vista have a pool?

Yes, this property has an outdoor pool.

Is Surestay Plus By Best Western Orlando Lake Buena Vista pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Surestay Plus By Best Western Orlando Lake Buena Vista?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Orlando Lake Buena Vista?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Surestay Plus By Best Western Orlando Lake Buena Vista?

Check-out is at 11:00 AM.

Where is Surestay Plus By Best Western Orlando Lake Buena Vista located?

Situated in Orlando, this hotel is within 3 mi (5 km) of Orlando Vineland Premium Outlets, Disney Springs™, and Walt Disney World® Resort. Lake Bryan and Mary Queen of the Universe Shrine are also within 3 mi (5 km).

Surestay Plus By Best Western Orlando Lake Buena Vista Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 377 out of 1121 reviews" "
Rating 8 - Good. 238 out of 1121 reviews" "
Rating 6 - Okay. 185 out of 1121 reviews" "
Rating 4 - Poor. 135 out of 1121 reviews" "
Rating 2 - Terrible. 186 out of 1121 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Angel L

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel i ever stay at. I would never recommended to anybody. I would always give this place 0 out of 10
Stayed 8 nights in Dec 2024

4/10 Poor

Luis, GREENWICH

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Management was very good and receptive.
Stayed 6 nights in Dec 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and free breakfast offer a lot of food options.
Stayed 4 nights in Dec 2024

4/10 Poor

Claire

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property you see in pictures is not what you will find. It has potential to be beautiful, but is undergoing renovations which caused lots of clutter in common areas, foul odor, as well as a dated and dirty room. There was not enough staff to meet very basic requests despite their best efforts. We asked for additional towels and bedding for the pull out sofa at our 3:00pm check in and at 11:00pm someone knocked on the door and left a plastic bag of linens. The beds were only covered in a sheet and the pullout couch mattress pad was stained, dirty, and the mattress had a spring coming out of the side. The laundry room only has 1 of 3 washers functional. We killed 3 German cockroaches in the suite and found another dead in the kitchen. On checkout day, the elevator would not come to the 3rd floor by pressing the button so someone had to walk down to floor 2 and request to go up to 3. We informed maintenance and they said the elevator is working. Additionally the side doors of the hotel were closed off for construction and the only way in and out was through the main lobby. As of now I wouldn’t recommend staying here until the renovation is complete.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jannet Figueroa

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel under construction, strong smell of paint, glue, ammonia, high humidity in the rooms, furniture in poor condition, dirty sofa bed with dirty patches, Closets without doors, exposed nails, carpet in poor condition, bathrooms with no place to put soap, the water stinks like a lake, the refrigerator doesn't work, ants in the kitchen, the AC is very noisy and when it is on strongest smell of paint comes out very strong odor. I do not recommend it.
Stayed 5 nights in Dec 2024

4/10 Poor

Timothy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Bharathraj Shetty

Disliked: Staff & service, property conditions & facilities
There was a water leak from the AC that kept dripping continuously, leaving the bedroom carpet wet. The room also had mold and cockroaches, which was very disappointing. Microwave don’t work. Kindly refund the money
Stayed 3 nights in Dec 2024

10/10 Excellent

Imrana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and most stuff broken such as doorknob and facilities
Stayed 1 night in Dec 2024

6/10 Okay

Hua

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The property is under renovation. The condition of the room is average. Beware of the sofa bed, I would not recommend to use it if it is old one.
Stayed 4 nights in Dec 2024

8/10 Good

Sanjay

Liked: Cleanliness, staff & service
Price
Stayed 3 nights in Dec 2024

8/10 Good

Anilkumar

Good
Stayed 4 nights in Dec 2024

2/10 Terrible

Manish

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen stove was not working and house keeping was not done in 2 days stayed
Stayed 3 nights in Dec 2024

6/10 Okay

Denise, Potomac

Stayed 2 nights in Dec 2024

6/10 Okay

Gisela Nieves

Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Yeneisy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under renovation.
Stayed 2 nights in Dec 2024

6/10 Okay

beatriz

Traveled with family
Liked: Staff & service
Was conveniently located to theme parks
Stayed 1 night in Dec 2024

8/10 Good

Robert, Providence Village

Business traveler
Liked: Staff & service
Disliked: Amenities
"Under renovations" and it looked like it. Front desk was great and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Jonathan, Spfld

Liked: Staff & service
It was under construction but it was a decent place to rest my head and affordable for a weekend reservation In Orlando
Stayed 2 nights in Dec 2024

10/10 Excellent

Aylee, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they were undergoing a renovation, and I could see is going to look beautiful, my room was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Janet Tatiana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, and hotel was at a great location nearby everything
Stayed 7 nights in Dec 2024

10/10 Excellent

Yeidii

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

2/10 Terrible

Kerrie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Building was under construction, doors didnt lock (That should be secured), bathtub didnt work. We setup another day to stay and they told us we need to leave.
Stayed 3 nights in Dec 2024

4/10 Poor

Taylor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I enjoyed how the property is affordable and close to the Disney parks. The free breakfast is good as well. I understand there are renovations going on to be updated but my room was outdated and smelt very musty. Stayed here three months ago and there has been no progress.
Stayed 1 night in Dec 2024