Seralago Hotel & Suites Main Gate East

3.0 star property
Family-friendly aparthotel with 2 outdoor pools and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Seralago Hotel & Suites Main Gate East

2 outdoor pools, a heated pool, sun loungers
Lobby sitting area
In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Hot Tub
  • Gym
  • Barbecue grill
  • Outdoor Space
The price is SARĀ 161
SARĀ 259 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Family Suite (Kid's Suite)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

Premium Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Hair dryer
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Hair dryer
Shower/tub combination
  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, Poolside

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Shower/tub combination
Eco-friendly toiletries
  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746

What's nearby

  • Old Town - 4 min walk
  • Fun Spot America - 5 min walk
  • ESPN Wide World of Sports - 9 min drive
  • Disney Springsā„¢ - 12 min drive
  • EpcotĀ® - 16 min drive

Getting around

  • Poinciana Station - 10 min drive
  • Kissimmee Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 22 min drive

Restaurants

  • ā€ŖWorld Food Trucks - ā€¬7 min walk
  • ā€ŖWorld Showcase of Flavors Food Truck - ā€¬10 min walk
  • ā€ŖMcDonald's - ā€¬4 min walk
  • ā€ŖFlippers Pizzeria - ā€¬6 min walk
  • ā€ŖMr And MRS Crab - ā€¬5 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel & Suites Main Gate East

Family-friendly aparthotel with 2 outdoor pools and a fitness center
This aparthotel features 2 outdoor pools, a fitness center, and a 24-hour business center. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Other amenities include a spa tub, an outdoor tennis court, and conference space. Each apartment provides a refrigerator and a microwave, plus free WiFi and a TV. A hair dryer, a safe, and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Heated pool
  • Fence around the pool
  • Sun loungers
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free theme park shuttle
  • Car not required
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Refrigerator
  • Microwave

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 10.00 per night

Bathrooms

  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer
  • Free toiletries
  • Eco-friendly toiletries
  • Towels provided

Entertainment

  • TV
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Fully fenced
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities
  • Near laundromat

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Laptop workspace
  • Conference space (1195 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • No elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Wet bar
  • Banquet hall

Location highlights

  • In the entertainment district
  • Near a hospital

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Free theme park shuttle
  • Tennis on site
  • Basketball on site
  • Volleyball on site
  • Water skiing nearby
  • Golf nearby
  • Ecotours nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 614 rooms
  • 2 floors
  • LED light bulbs
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Hotel
Seralago Hotel & Suites Main Gate East Kissimmee

Frequently asked questions

Does Seralago Hotel & Suites Main Gate East have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool types include heated pools.

Is Seralago Hotel & Suites Main Gate East pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Seralago Hotel & Suites Main Gate East?

Self parking is free at this property.

What time is check-in at Seralago Hotel & Suites Main Gate East?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Seralago Hotel & Suites Main Gate East?

Check-out is at 11 AM.

Where is Seralago Hotel & Suites Main Gate East located?

This family-friendly Kissimmee aparthotel is located in the entertainment district, within a 10-minute walk of Old Town and Fun Spot America. Falcon's Fire Golf Club and Celebration Golf Club are also within 3 mi (5 km).

Seralago Hotel & Suites Main Gate East Reviews

Reviews

5.2
Rating 10 - Excellent. 811 out of 5606 reviews" "
Rating 8 - Good. 812 out of 5606 reviews" "
Rating 6 - Okay. 940 out of 5606 reviews" "
Rating 4 - Poor. 978 out of 5606 reviews" "
Rating 2 - Terrible. 2065 out of 5606 reviews" "

4.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kerimar Enid Santiago

Disliked: Cleanliness, amenities, property conditions & facilities
First thing I want to say is that the receptionist named Daniel was really kind and respectfull, he was great. Regarding the "hotel" this was a real life nightmare. Super Dirty, scary, old, beds were horrible. Everything was bad. Please DO NOT stay here.
Stayed 2 nights in Dec 2024

2/10 Terrible

Angel L.

Liked: Cleanliness
Disliked: Property conditions & facilities
Was dirty, no hot water, uncomfortable pillows, uncomfortable bed, extremely DIRTY
Stayed 2 nights in Dec 2024

2/10 Terrible

Jessie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
wouldnā€™t recommend
Stayed 4 nights in Dec 2024

2/10 Terrible

Andre

Disliked: Cleanliness, amenities
Dirty place, poor of maintenance, room smells terrible.
Stayed 2 nights in Dec 2024

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, property conditions & facilities
ā€”door was crooked in the frame and would only open if we shoved it with shoulders. It would not lock when shut. ā€”bugs in the room ā€”not enough outlets ā€”broken lamp ā€”uncomfortable mattresses ā€”staff did not seem concerned about any of these issues when reported.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel has gone down the hill the property is in really bad conditions they gave me the wrong room and when I open the door it was vomit everywhere the beds a mess and smell horrible the hallways smells horrible never again will I stay here and if you have kids donā€™t bring them here the smell of weed is horrible
Stayed 1 night in Dec 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
It looked like it has never been upgraded since built in the late sixties. The worst part was the heater didn't work despite freezing temps in Florida that night. The staff told me there was a problem with the heaters maintenance were working on but I don't think the heaters ever worked. We couldn't stay there and it seems like they haven't refunded me. Very disappointed and dissatisfied.
Stayed 1 night in Dec 2024

4/10 Poor

Bryan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Abigail

Liked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Mr

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After two room changes finally decided to find another hotel the place smells like sewage outside inside all the fruniture looks like they got if from another flooded out hotel. Dead roaches on the sticky dark carpet, exposed electrical wires smells like itā€™s been wet inside prior they should really for the safety of tourists condemn the place. Stay their and find out donā€™t say I didnā€™t warn you
Stayed 1 night in Nov 2024

2/10 Terrible

Tabitha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I wasn't expecting a lot for the price but we only needed it for one night until we could check into our condo. But this was disgusting. I'm usually so good about looking at reviews and I booked through Expedia and they have it listed at 3.5 stars. I wish I could give it 0 stars. I don't know how this place is still open. The room was filthy. Stains on the beds, the couch, blood stains in the bathroom. They had the nerve to charge me and additional $20 resort fee, the pools are all closed, there is garbage everywhere. They even offered us another room and it was even worse. I can't express in words how bad this place is.
Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hotel, horrible service! Never ever will book here again!!
Stayed 3 nights in Nov 2024

6/10 Okay

Benjamin

I grew up coming here and seeing it deteriorate was very sad, we could barely use our sink because it was slanted and the water did go when it was supposed to go. The beds were stained.
Stayed 4 nights in Nov 2024

10/10 Excellent

Raquel

Liked: Cleanliness
Disliked: Property conditions & facilities
Women at the front are not approachable, more on the rude side. They completely ignore you until you say excuse me. Besides that everything and everyone else was very helpful and pleasant.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tobias

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Nicole

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The halls were dark and dirty, no slide lock on the door, trash in the room, no remote for the TV. The bed was old and sunk in in the middle. Felt very unsafe, unclean and uncomfortable.
Stayed 4 nights in Nov 2024

2/10 Terrible

Satyam

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at Seralago Hotel & Suites Main Gate East was disappointingly poor. The cleanliness of the rooms left much to be desired, with unemptied trash bins and dusty surfaces throughout. Communication with the staff was frustrating; they were unresponsive and lacked information when needed. The overall condition of the property was below par, with outdated rooms and malfunctioning amenities. Additionally, the area surrounding the hotel felt unsafe at night, and parking was both limited and inconvenient. I would not recommend this hotel based on my experience.
Stayed 1 night in Nov 2024

8/10 Good

Janet

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

yazohara

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cuarots en mala condicion no luces no toallas
Stayed 1 night in Nov 2024

2/10 Terrible

Tomy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is outdated not even close to the photos, unsecured parkings, too deteriorated building, smelly rooms, not safe for childrens
Stayed 7 nights in Nov 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Emily

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room I had was very large compared to what i expected for such a low price, but needs major updating. Im glad i was only there for a night because i would not have used the shower it was so outdated and gross, if i wasnt so tired i probably wouldnt have slept in the bed even. The whole area i could see needs updated and a good deep clean.
Stayed 1 night in Nov 2024

8/10 Good

Karim, Pembroke Pines

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Foe the price you pay it s perfect!in a very good location. There could be some renovations done here and there..our door was about to break and the 2nd pool was not open. Resortfee is a little too much dor what you get!!.it used to be $9, now it s $20 per day!! Otherwise no problems. Thank you
Stayed 2 nights in Nov 2024

4/10 Poor

Oscar A Diaz

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Buena ubicaciĆ³n, pero no hubo limpieza y en la habitaciĆ³n todo estaba roto
Stayed 4 nights in Nov 2024

6/10 Okay

Janis

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024