2/10 Terrible
dyoder
2 January 2025
Disliked: Cleanliness
Worst experience ever at a VRBO
We’re frequent users of VRBOs. This was easily our worst experience. Started with being messaged 9 times on Christmas Day for payment since their payment system didn’t work seamlessly with VRBOs. The link they kept sending never worked. The unit had zero wash cloths for showers or baths. Zero dish towels. Only had clothes hangers big enough for baby clothes. Blinds in poor shape. When mentioned to the management company I received a snarky reply saying we could go buy hangers and and that they don’t want provide wash cloths because they provide bar soap. ??? We left without even unpacking, it was that bad. They refuse to issue even a partial refund even though we never used the unit. Pictures are extremely deceptive. Would never recommend using this unit or any other ran by this management company.
dyoder
Stayed 3 nights in Dec 2024